Field Technician

Description

Job Summary: We are seeking a technician for the installation, maintenance, and support of electronic equipment in the field, with a focus on problem resolution and customer service. Key Responsibilities: 1. Performing preventive and corrective maintenance in the field. 2. Diagnosing technical failures and providing direct customer service. 3. Providing basic operational training to end users. ***Qualmex Service Centers*** is a company specialized in providing technical services for the installation, maintenance, and support of electronic equipment. As part of its expansion process, it is currently seeking talent to join its team. **Location:** Guadalajara. **Schedule:** Monday to Friday, 8:00 a.m. to 5:00 p.m.; Saturdays, 8:00 a.m. to 1:00 p.m. **Gender:** Not specified **Requirements** **Age:** 20 to 45 years old **Education:** Technologist, Technician, or Engineer **Experience:** * 1 to 3 years of experience in field installation and maintenance of electronic equipment **Technical Knowledge:** * Reading electrical diagrams and technical manuals * Diagnosing basic electronic failures * Basic network connectivity * Handling hand tools and multimeters **Key Skills:** * Autonomy, responsibility, and punctuality * Problem-solving focus and customer orientation * Strong verbal and written communication * Ability to work under pressure and manage multiple priorities **Responsibilities:** * Performing preventive and corrective maintenance in the field * Diagnosing technical failures * Recording technical and photographic evidence in the assigned system * Completing service orders (SO) * Providing direct, technically oriented, and service-minded customer support in the field * Providing basic operational training to end users on correct equipment usage * Coordinating with internal departments to resolve failures * Delivering and maintaining assigned tools, spare parts, and resources * Reporting incidents, technical suggestions, and service feedback **We Offer** * Food vouchers * Savings fund * Transportation assistance * Opportunity to work **overtime** Employment Type: Full-time Salary: Starting at $14,000\.00 per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone * Food vouchers Application Question(s): * Do you own a vehicle? * Have you previously provided field service? * Are you available for travel? Work Location: On the road