Summary: Join as a Senior Salesforce Developer to design, build, and deliver scalable, AI-enabled Salesforce solutions across enterprise environments. Highlights: 1. Design, develop, and customize Salesforce solutions using Apex, LWC, Flows 2. Implement and support Agentforce and intelligent automation in Service Cloud 3. Collaborate with cross-functional Agile teams and mentor developers Job Title: Sr. Salesforce Developer Job Description We're Concentrix. The intelligent transformation partner. Solution\-focused. Tech\-powered. Intelligence\-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution\-focused, tech\-powered, intelligence\-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game\-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world\-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech\-powered and intelligence\-fueled experiences. We combine human\-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game\-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We’re hiring a **Senior Salesforce Developer** to join our team and help design, build, and deliver scalable, AI\-enabled Salesforce solutions across enterprise environments. In this role, you’ll work hands\-on with **Apex, Lightning Web Components (LWC), Flows, and Service Cloud** , contributing to **Agentforce and intelligent automation use cases** . You’ll collaborate with cross\-functional Agile teams, mentor developers, and support Salesforce delivery end to end—from design to post–go\-live. **Responsibilities** * Design, develop, and customize Salesforce solutions using **Apex, LWC, Flows** , and AI\-enabled workflows * Implement and support **Agentforce and intelligent automation** , especially within **Service Cloud** * Build and support integrations using **REST/SOAP APIs, MuleSoft, and ETL tools** * Participate in solution design, testing, deployment, and production support * Conduct code reviews and ensure Salesforce best practices, scalability, and security * Create technical documentation and solution designs * Mentor junior and mid\-level developers * Collaborate with clients, product owners, architects, and Agile teams * Participate in Agile/Scrum ceremonies * Support pre\-sales and solutioning efforts when required. **Must\-Have Qualifications** * **5\+ years** of hands\-on Salesforce development experience * Strong expertise in **Apex, LWC, SOQL, unit testing** , and the **Force.com platform** * Solid experience with **Service Cloud** (case management, automation, digital channels) * Experience with **Agentforce, AI\-powered automation, or intelligent agent use cases** * Strong background in **integrations** , OOP design patterns, and relational databases * Proficiency in **HTML, JavaScript, CSS** , and web services (REST, SOAP) * Experience working in **Agile/Scrum** environments * **Advanced English** (written and spoken). **Certifications** * **Salesforce Platform Developer I – Required** * **Salesforce Platform Developer II – Required** * Salesforce Service Cloud Consultant – Preferred * **Salesforce AI / Agentforce\-related certifications – Required** Location: MEX Work\-at\-Home Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**