Customer Service Assistant

Description

**Customer Service Assistant – Zapopan Hardware Store** **Location:** Zapopan **Position Type:** Full-time **Schedule:** Monday to Friday, 8:30 a.m. to 6:00 p.m., including one-and-a-half hours for lunch. Saturday, 9:00 a.m. to 2:00 p.m. **Salary:** $10,190 per month **Job Description:** Zapopan Hardware Store is seeking responsible, organized, and customer-oriented **Customer Service Staff** to support front-counter point-of-sale operations and other customer service activities. **Key Responsibilities:** * Direct customer service at the front counter and via telephone. * Order entry into the system. * Sales invoicing. * Order tracking and support for product delivery. * Basic cash handling and customer billing. * Sales support and basic product consultation. * Maintaining a clean and orderly work area and counter. * Assisting with general store operations. **Requirements:** * Prior experience in customer service or front-counter sales (preferably in hardware, plumbing, or retail). * Basic knowledge of invoicing and order management. * Basic computer and sales skills. * Strong service attitude, organizational skills, and sense of responsibility. * Ability to work effectively in a team. * Flexible availability and commitment to schedule. **We Offer:** * Statutory benefits. * A stable and collaborative work environment. * Grocery vouchers. * Savings fund. * Personal loans. * Employee discount. * Uniforms. Position Type: Full-time Salary: $9,500.00 per month Benefits: * Savings fund * Employee discount * Special discounts and preferential pricing * Grocery vouchers Application Question(s): * Age and address * Customer service experience Workplace: On-site employment