Job Summary: We are seeking a Technical-Commercial Pre-Sales Support Engineer for technology solutions such as Observability, Software Development, and Automation—ideal for professionals in growth with technical foundations and strong communication skills. Key Highlights: 1. Technical-commercial pre-sales support for technology solutions. 2. Targeted at professionals in growth with technical foundations. 3. Requires effective communication and fast learning ability. **Job Objective:** Provide technical-commercial pre-sales support to the sales team by gaining a basic understanding of customer needs, presenting technology solutions, and supporting pre-sales processes related to: * Observability * Software development * Process automation This role is intended for a professional in growth, with technical foundations and communication skills, capable of rapidly learning enterprise technologies and translating technical requirements into business value. **Responsibilities:** Pre-sales process support * Participate in customer discovery meetings. * Gather basic functional and technical requirements. * Support technical demonstrations and commercial presentations. * Prepare basic technical documentation: * simple diagrams * technical proposals * solution comparisons * preliminary scopes * Collaborate with commercial executives to align solutions with customer needs. **Characteristics and Skills:** Observability * Concepts of: * logs * metrics * monitoring * dashboards * alerts * Dynatrace (Desirable) Software Development * Programming fundamentals. * Basic knowledge of: * REST APIs * JSON * Git * SQL / NoSQL databases * LLMs / AI * Desired programming languages: * JavaScript * Python **Education and Knowledge:** · Bachelor's degree in Systems Engineering, Computer Science, Information Technology, Software Engineering, or related field. · Recent graduate or with 1–2 years of experience. · Effective communication · Fast learning ability · Analytical thinking · Customer orientation · Teamwork · Organization and follow-up · Clear presentation of technical ideas Salary: Starting from $14,000.00 MXN per month Workplace: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
