Description
Job Summary:
We are seeking a Systems and Web Development Assistant to provide technical support, manage and optimize WordPress websites, and collaborate on digital security.
Key Highlights:
1. User and infrastructure technical support.
2. Collaboration in website development and administration.
3. Implementation of digital security measures.
**Systems and Web Development Assistant**
**Job Objective**
Provide technical support to users and internal technology infrastructure, as well as collaborate in the creation, administration, updating, and optimization of WordPress-based websites, ensuring their proper functionality, security, and performance.
**Requirements**
· Completed bachelor's degree
· Intermediate WordPress proficiency (content management, plugins, themes, and users)
· Basic knowledge of HTML, CSS, and JavaScript
· Fundamental understanding of relational databases
· Basic knowledge of cybersecurity and website protection
· Basic Cloudflare usage and configuration
· Experience documenting processes and technical manuals
· Basic domain and web hosting service administration
· Ability to diagnose and resolve technical incidents
**Main Responsibilities**
**Web Administration and Development**
* Creation, administration, and updating of platforms and websites.
* Management of users, content, plugins, and themes in WordPress.
* Basic performance and user experience optimization for websites.
* Monitoring of digital platform functionality and availability.
**Technical Support**
* Handling and resolution of technical incidents for internal and external users.
* Support via messaging, remote access, and ticket/request tracking.
* Assistance with basic configuration of devices, software, and digital tools.
**Digital Security**
* Implementation of basic website security measures.
* Application of updates, patches, and preventive backups.
* Monitoring and prevention of digital vulnerabilities.
**Documentation and Continuous Improvement**
* Development and updating of technical documentation and processes.
* Support in proposing improvements for automation and optimization of technological processes.
**Desirable (Plus)**
Experience with automation platforms such as n8n or similar
Basic Python knowledge
Experience in hardware (PC/Laptops), software, and network technical support
WooCommerce knowledge
cPanel proficiency
DNS administration
Basic knowledge of web analytics tools and technical SEO
**We Offer**
Salary: $14,000 to $16,000 net monthly, based on experience
Statutory benefits
Monday to Friday, 9:00 AM to 6:00 PM
Location: Jardines del Bosque
Salary: $14,000.00 - $16,000.00 per month
Workplace: On-site employment