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Network Engineer

$MXN 10,641-14,000/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelBachelor's Degree

Description

**Full job description** **Job objective** Lead, coordinate, and ensure efficient operation of the technical support and networking department. **Key responsibilities** Technical support * Supervise incident resolution (hardware, software, users). * Ensure compliance with SLAs (response and resolution times). * Manage help desk / ticketing system. * Escalate and resolve critical issues. Networking * Administer LAN/WAN, Wi-Fi, and connectivity. * Configure and maintain routers, switches, and firewalls. * Monitor network performance and prevent outages. * Manage servers (on\-premise or basic cloud). Management * Lead technical support team. * Assign workloads and priorities. * Train and develop staff. * Evaluate performance and productivity. **Required profile** Education * Degree in Computer Systems Engineering, Information Technologies, Telecommunications, or related field. Experience * 1 to 2 years in technical support. * Networking experience. Prior knowledge * Networking: TCP/IP, DNS, DHCP, VPN * Equipment: Cisco, Mikrotik, Ubiquiti * Operating systems: Windows, basic Linux * Ticketing tools (Help Desk) * Active Directory / user management * Remote and on\-site support * Basic security (antivirus, firewalls) Key competencies * Problem solving * Organization and prioritization * Service orientation * Decision making * Effective communication Salary: $10,641\.44 \- $14,000\.00 per month Benefits: * Employee discount * Company parking * Free parking * Option for indefinite contract * Free uniforms Work location: On\-site employment

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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