D2C Operational Analyst

Description

Position Summary: You will provide on-route support to identify D2C customer needs, ensuring proper use of devices and correct onboarding of D2C customers, while validating territories and customers in the market. Key Responsibilities: 1. On-route support for identifying needs and onboarding D2C customers 2. Validation of databases and field assessment of territory conditions 3. We promote diversity, equity, and inclusion within the team Coca\-Cola FEMSA (KOF) is the world’s largest Coca\-Cola system bottler by sales volume, refreshing the world anytime, anywhere. Every day, millions of people across Latin America enjoy our products. With over 97,000 employees, we represent leading brands across multiple territories. Join us and help bring our portfolio to every corner! Requirements. \Provide on-route support to identify route and D2C customer needs, as well as ensure proper device usage and accurate customer onboarding in the system; conduct market validations of territories and customers.\ \Visit routes to validate databases and onboard customers, verify customers in the database for cleansing, provide process feedback, complete customer data, conduct route-based customer service censuses, and validate territory conditions and road restrictions.\ Provide on-route support to identify route and D2C customer needs, as well as ensure proper device usage and accurate customer onboarding in the system; conduct market validations of territories and customers. Visit routes to validate databases and onboard customers, verify customers in the database for cleansing, provide process feedback, complete customer data, conduct route-based customer service censuses, and validate territory conditions and road restrictions At Coca\-Cola FEMSA, diversity, equity, and inclusion are the foundation of innovation, business integration, and sustainable growth. We strive to reflect and respect the richness of identities, perspectives, and unique talents present in every location. We offer equal opportunities to all individuals wishing to join our team, without distinction based on age, ethnic or indigenous origin, skin color, nationality, religion or beliefs, social or migratory status (including refugees), disability status, marital status, sexual orientation, gender identity or expression (including transgender and non-binary individuals), or any other condition protected under applicable laws. We promote attraction and selection processes free from discrimination and bias, grounded in each individual’s talent, experience, and potential. If you require reasonable accommodations or accessibility support during the process, please share this with the Talent Attraction team. We want your experience with us to be respectful, inclusive, and fair.