Human Resources Analyst F2F

Description

Job Summary: We are seeking a passionate Human Resources Assistant who provides solutions and supports important processes, with a service-oriented mindset and strong communication skills. Key Highlights: 1. Support role in final settlement, severance, and retirement procedures. 2. Direct assistance to employees, retirees, and beneficiaries. 3. Opportunity for professional development and continuous training. **Join our team as a Human Resources Assistant in Monterrey!** Are you passionate about providing solutions and supporting people through important processes? We are looking for talent with a service-oriented mindset to join our team. **Requirements:** * Bachelor's degree in Business Administration, Psychology, or related field (in progress or completed). * Minimum 1 year of experience in customer service or similar activities. * Knowledge of telephone support and document control. * Effective communication skills and ability to work collaboratively. **Main Responsibilities:** * Provide high-volume support on final settlements, severance payments, withdrawals, and retirements. * Face-to-face assistance to employees, retirees, and beneficiaries. * Advisory services regarding compensation and benefits (insurance, loans, incentives, etc.). * Processing of administrative procedures: IMSS, INFONAVIT, employment letters, certificates, and payroll receipts. * Support in handling inquiries, escalations, and resolution of cases involving current and former employees. **We Offer:** * Statutory benefits. * Performance bonuses. * Continuous training within the department. * Career development plan and professional growth opportunities. * Collaborative and positive work environment. **Work Location:** Villahermosa Offices, Tabasco — Retorno vía 2, corner Paseo Tabasco S/N, Col. Tabasco 2000, CP. 86035 **100% On-site** **Working Hours:** Monday to Friday, 9:00 AM to 6:00 PM Saturdays, 9:00 AM to 3:00 PM *The company does not discriminate based on race, religion, sexual orientation, physical condition, health status, pregnancy, or HIV status; we are an inclusive organization that values the talent of all our employees.*