HELP DESK EXECUTIVE

Description

Job Summary: We are seeking a Help Desk Executive for customer service, quotation preparation, and technical service coordination. Key Highlights: 1. Paid and continuous training 2. Job stability 3. Excellent working environment **SAMSUNG SERVICE CENTER** WE ARE LOOKING FOR A **HELP DESK EXECUTIVE** **We Offer:** * Monthly base salary * Punctuality bonus * Development plan (bonuses and incentives) * Job stability * Excellent working environment * Paid and continuous training **Requirements:** * Age 24 to 40 * High school diploma * Proficiency in PC usage * Strong Excel skills * Attention to detail **Responsibilities:** * Preparing quotations * Customer service * Supervising assigned technical staff * Uploading technicians’ evidence for accurate billing * Customer follow-up and satisfaction * Scheduling technical services for customers * Coordinating with the facilities and services team to plan technicians’ routes for installation or preventive/corrective maintenance services. Employment Type: Full-time Salary: $9,500.00 - $13,000.00 per month Work Location: On-site employment