Collection Officer

Description

Job Summary: We are seeking a Collection Officer for portfolio recovery, with emphasis on customer service and negotiation skills. Key Highlights: 1. Portfolio management and recovery 2. Customer service and negotiation 3. Knowledge and operation of digital platforms **COLLECTION OFFICER** **(Collections and Customer Service)** **Location: CARDENAS** **ConCrédito, a company of the Gentera Group, is looking for your talent due to growth,** **Join our team!** **We are a digital company with over 20 years of experience providing financial services to the mass market.** **Objective:** Portfolio management and recovery from our Businesswomen (Customers) **Requirements:** * Customer service * Collections management * Negotiation, persuasion, and communication with customers * Knowledge and operation of digital platforms * **Motorcycle operation (valid Class D motorcycle license)** * Full-time operational availability. **We Offer:** * Base salary: $8400 * Statutory and above-statutory benefits * Grocery card: 12% — **$1000\.00 MXN per month** (in addition to salary) * Gasoline card * Life insurance * Major medical expense insurance * Savings fund * Christmas bonus (7 days’ salary) * Uncapped biweekly commissions * Work tools **(Mobile phone, Motorcycle, and protective equipment, Uniforms)** * Agreements and discounts with over 250 companies (various services) * Flexible benefits package * Career and life plan * Job stability