Dining Room Manager

Description

Position Summary: We are seeking a Dining Room Manager with leadership skills and a strong focus on customer service, responsible for coordinating area operations, ensuring excellent guest service, and supervising staff. Key Highlights: 1. Leadership and customer service orientation 2. Supervision and coordination of dining room staff 3. Ensuring efficient and high-quality service At Grupo Orenes, we believe in people for who they are and what they contribute. We value talent regardless of age, gender, nationality, or any other condition. Therefore, we also positively value applications from candidates with a disability certificate, as diversity makes us stronger as a team. **Casino Caliente Chihuahua** is seeking a **Dining Room Manager**. **Position Description:** We are seeking a Dining Room Manager with leadership skills and a strong focus on customer service, responsible for coordinating area operations, ensuring excellent guest service, and supervising staff to meet quality standards. **Main Responsibilities:** * Supervise and coordinate dining room staff (waiters, sales staff, etc.). * Ensure efficient and high-quality customer service. * Organize table assignments and guest flow. * Promptly resolve customer incidents or complaints. * Verify cleanliness, order, and presentation of the area. * Support staff training and evaluation. * Coordinate with kitchen and bar to ensure agile service. * Monitor service timing and ensure adherence to standards. **Requirements:** * Minimum 1 year of experience in a similar position. * Completed or ongoing bachelor’s degree. * Knowledge of customer service and personnel management. * Flexible availability for work schedules. * Professional appearance. **Competencies:** * Leadership. * Teamwork. * Effective communication. * Problem solving. * Service-oriented attitude. * Organization and decision-making. **We Offer:** * Monthly net salary of $16,772. * Statutory benefits. * Excellent work environment. Our commitment is to evaluate all applications under equal conditions, regardless of age, gender, nationality, race, or disability. We promote a diverse and inclusive workplace and positively value applications from candidates with a disability certificate.