Host/Hostess

Description

Job Summary: This position involves greeting and escorting guests, maintaining cleanliness in work areas, ensuring adherence to service and quality standards, and collaborating with the team. Key Highlights: 1. Cultivate positive working relationships with the team. 2. Ensure compliance with quality standards. 3. Join a portfolio of brands with Marriott International. **Additional Information** **Job Number**26023934 **Job Category**Food and Beverage \& Culinary **Location**Courtyard by Marriott Hermosillo, Periferico Oriente 1274, Hermosillo, Sonora, Mexico, 83290 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Greet guests and determine group size. Assign seating to guests by offering clean and available tables, removing chairs, placing clean and updated menus in front of each guest, etc. Escort guests through dining areas and provide assistance when needed. Move and arrange tables, chairs, and tableware, and organize seating layouts for groups with special needs. Ensure appropriate tableware is used and that each guest has a napkin, clean utensils, and any other items included in a standard place setting. Check menus to ensure they are up-to-date, clean, complete, and wrinkle-free. Maintain cleanliness in work areas throughout the day via consistent cleaning procedures. Monitor seat availability, service, safety, and guest well-being in dining areas. Comply with all company safety policies and procedures; report accidents, injuries, and unsafe working conditions to management; and complete required safety training and certifications. Ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company property. Greet and acknowledge all guests according to company standards. Communicate clearly and professionally with others and answer telephones using proper protocol. Cultivate and maintain positive working relationships with others, support the team in achieving common goals, and listen to and appropriately respond to concerns raised by fellow employees. Ensure compliance with quality expectations and standards. Stand, sit, or walk for extended periods of time. Move, lift, carry, push, pull, and position objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience:No prior relevant work experience required; previous experience in foodservice environments is preferred. Supervisory experience:No supervisory experience required. License or certification:None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* At Courtyard, we are passionate about better meeting the needs of travelers worldwide. This passion inspired us to create the first hotel specifically designed for business travelers, and today’s Courtyard experience empowers guests—regardless of their travel purpose. We seek individuals who pursue their goals and are passionate about delivering a guest experience that exceeds expectations, enjoy being part of a small but ambitious team, and love learning and continuously improving—all while having fun. By joining Courtyard, you join a portfolio of brands with Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.