STORE SUPPORT MANAGER

Description

Job Summary: Store Support Manager responsible for managing and supervising the operation of in-store operational support, providing technical support and training. Key Responsibilities: 1. Manage and supervise in-store operational support. 2. Provide technical support and training to staff. 3. Diagnose and resolve operational incidents. **Sears is seeking a STORE SUPPORT MANAGER at Galerías Mall Sonora – Hermosillo, Sonora** --------------------------------------------------------------------------------------------- **SEARS HERMOSILLO GALERIAS IS SEEKING:** STORE SUPPORT MANAGER **RESPONSIBILITIES** * Manage and supervise the proper functioning of in-store operational support. * Provide technical support and training to staff on the use of technological tools and store systems. * Monitor and control the inventory of technological equipment. * Diagnose and resolve operational incidents and issues that may affect customer experience or sales team performance. **REQUIREMENTS** * Education: Completed Technical Degree or High School Diploma in Systems, Informatics, Computer Science, or related field. * Experience as a first-level technical support executive, on-site, for commercial businesses or technology companies. * Strong knowledge of hardware installation and maintenance (PCs, wired installations, networks), software installation and updates (operating systems, office suites, servers, databases), point-of-sale systems, printers, CCTV, etc. * Availability: Monday through Sunday. **WE OFFER** * Competitive fixed salary Statutory benefits from day one $1,300 in food vouchers * $1,300 in savings fund * Guaranteed life insurance Major medical insurance * Employee discounts * Academic scholarships * And many more benefits. **Address:** Galerías Mall Sonora Shopping Center, Av. Cultura 55, Proyecto Río Sonora Hermosillo XXI, 83280 **Are you interested?** Send your updated CV in PDF format via this channel. Or visit the store directly Monday through Friday, from 9:00 AM to 5:00 PM, with: * Printed CV * Official identification * Availability of time We look forward to meeting you! **Desired Education Level:** High School (Upper Secondary) **Desired Experience Level:** Mid-Level **Departmental Function:** Commercial / Sales **Industry:** Retail / Retail Trade **Skills:** * OPERATIONAL SUPPORT * TECHNICAL SUPPORT * MONITORING * DIAGNOSIS *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69b4875c3800003200a53c4f&source=indeed