Job Summary: We are seeking a Process Coordinator to design, document, and improve internal processes, ensure operational and quality standards, and support continuous improvement. Key Responsibilities: 1. Internal process design and continuous improvement 2. Ensuring operational and quality standards 3. Staff training on processes and best practices Volkswagen Solana Agency is recruiting personnel for the position: Process Coordinator Responsibilities: Design, document, and improve the agency's internal processes Ensure compliance with operational and quality standards Identify areas for improvement and propose improvement plans Monitor performance indicators (KPIs) Coordinate internal audits and follow up on findings Train staff on processes and best practices Support the implementation of continuous improvement projects Requirements: Bachelor’s degree in Business Administration, Industrial Engineering, or related field Minimum 2 years of experience in processes, quality, or continuous improvement Automotive industry experience preferred Proficiency in performance indicators and data analysis Knowledge of quality tools Intermediate/advanced Excel skills Results-oriented mindset and attention to detail We Offer: Base salary plus bonus based on indicator achievement. Statutory benefits Work schedule: Monday to Friday, 8 AM to 6 PM, with 2 hours for lunch; Saturday, 8 AM to 1 PM . -Requirements- Minimum education: Higher education – Bachelor’s degree years of experience Age: between 25 and 45 years Driver’s license: Class A Keywords: resident, coordinator, supervisor, assistant manager, responsible person, coordinator, manager, captain