**Position: High-End Shift Manager** --------------------------------------------- **Location: Mitikah, Mexico City** ----------------------- ### **Job Objective** Supervise, coordinate, and lead the waitstaff team to ensure impeccable service, meticulous attention to detail, and an exceptional gastronomic experience at a premium seafood restaurant. **Responsibilities** --------------------- * Lead and supervise the team to guarantee professional and efficient service. * Coordinate dining room setup, presentation, and cleaning. * Train, motivate, and evaluate staff on service standards and protocols. * Resolve incidents with empathy and a customer-centric attitude. * Verify compliance with hygiene and food safety regulations. * Support operations for special events and group services. * Supervise account handling and billing processes. **Candidate Profile** ------------------------ **Education:** Certification in Hospitality or Gastronomy, or equivalent experience. **Experience:** Minimum 2 years as Head Waiter or similar role in fine-dining or seafood restaurants. ### **Key Competencies** * Leadership and effective communication. * Knowledge of etiquette, protocol, and service standards. * Conflict resolution and composure under pressure. * Understanding of hygiene and food safety (H Certification or Clean Point distinction preferred). **Additional Requirements** -------------------------- * Proven supervisory experience within the restaurant industry. * Food safety certification (preferred). * Willingness to commute between Veracruz and Boca del Río. * Flexible schedule (weekends, holidays, and special events). **We Offer** ------------- * **Net monthly salary: $10,500.00 to $16,000.00** * **Weekly tips** * **Performance bonus: up to $5,000** * **Annual savings fund** * **Statutory benefits starting from the 2nd month** * Professional growth and development plan * Excellent work environment **Join Our Team!** ---------------------------- If you have experience in high-end service, leadership skills, and passion for hospitality, we want to meet you! Your talent could be the key ingredient to our success