At COOPTISNTE, we are growing and seeking a responsible, organized individual with excellent customer service skills to join our new **COOPTIKIOSKO in Guaymas**. The Administrative Assistant will be responsible for the operational customer service of the kiosk, supporting administrative processes, and providing basic optical product guidance—ensuring a high-quality service experience for members, beneficiaries, and the general public. **Main Responsibilities** **Customer Service and Sales** * Provide personalized service to customers and members at the COOPTIKIOSKO. * Explain optical products: ophthalmic and sunglasses frames, lens types, coatings, and benefits. * Present promotions, discounts, and payment methods. * Assist in frame selection based on style, measurements, and visual needs. **Administration and Control** * Record sales, inventory movements, and request documentation. * Conduct cash counts, daily closings, and cash control. * Maintain orderly filing and archiving of documents, requests, and receipts. * Support updating inventory records and reporting to the administrative department. **Kiosk Image and Operations** * Keep the area clean, organized, and properly displayed. * Ensure proper functioning of the kiosk module and supporting materials. * Comply with institutional guidelines for customer service and operations. **Requirements** * Completed high school diploma or technical degree (a technical degree or studies in optometry are preferred). * **Basic knowledge of optometry** (interpreting prescriptions, types of lenses, frame parameters). * Experience in customer service, sales, or administrative roles (minimum 1 year). * Basic computer and point-of-sale system proficiency. * Excellent communication skills, service-oriented attitude, and sense of responsibility. * Flexible availability for work schedule. **Competencies** * Customer orientation * Administrative organization and control * Working under established guidelines * Handling sensitive information * Empathy and professional conduct * Ability to explain optical products Job Type: Full-time Pay: From $13,000.00 per month Work Location: In person