At COOPTISNTE we are growing, and we are looking for a responsible, organized person with excellent customer service to join our new **COOPTIKIOSKO in Guaymas**. The Administrative Assistant will be in charge of the operational management of the kiosk, support in administrative processes, and basic advisory on optical products, ensuring a high-quality service experience for members, beneficiaries, and the general public. **Main Responsibilities** **Customer Service and Sales** * Provide personalized attention to customers and members at the COOPTIKIOSKO. * Explain optical products: prescription frames, sunglasses, lens types, coatings, and benefits. * Present promotions, discounts, and payment options. * Assist in selecting frames based on style, measurements, and visual needs. **Administration and Control** * Record sales, inventory movements, and request documentation. * Perform cash audits, daily cash register closures, and cash control. * Maintain order and filing of documents, requests, and receipts. * Support updating inventory records and reporting to the COOPTISNTE administrative department. **Kiosk Image and Operation** * Keep the area clean, organized, and properly displayed. * Ensure the proper functioning of the module and support materials. * Comply with institutional service and customer care guidelines. **Requirements** * Completed high school (technical career or studies in optometry, nursing, or related fields preferred). * **Basic knowledge of optometry** (interpretation of prescriptions, types of lenses, frame parameters). * Experience in customer service, sales, or administrative positions (minimum 1 year). * Basic computer skills and point-of-sale systems. * Excellent communication, service attitude, and responsibility. * Flexible availability. **Competencies** * Customer orientation * Administrative organization and control * Working within established guidelines * Handling sensitive information * Empathy and professional demeanor * Ability to explain optical products **We Offer** * Competitive salary * Statutory benefits * Ongoing training in optometry and optical products * Safe and cooperative work environment * Growth opportunities within COOPTISNTE Job type: Full-time Salary: Starting at $13,000.00 per month Benefits: * Educational assistance * Employee discounts * Discounts and preferential pricing * Grocery vouchers Work location: On-site