Store Manager

Description

Job Summary: This role involves managing customer experience, sales, store operations, commercial strategies, and leading a team. Key Responsibilities: 1. Lead customer experience and sales management. 2. Oversee comprehensive store operations and commercial execution. 3. Manage and develop a team, fostering individual growth. **OUR PEOPLE, TOGETHER, LEAD WITH CONSCIOUSNESS.** At Natura, we have the potential to drive meaningful transformations. This is made possible through the innovative products of Natura and Avon; the memorable experiences of Bluma's beauty services and our financial education platform, Emana Pay. Brands and services that are relevant to those who use them and recognized for our commitment to leading regenerative businesses. **Role Type** Permanent **What will you be doing here?** Responsibilities Customer experience and sales management Store operational management / execution (store opening and closing, cash register opening and closing, team schedule management and task planning, warehouse management, inventory management, merchandise receiving) Store commercial management / execution (sales performance indicator analysis, implementation of commercial strategies, campaign setup, visual merchandising, window display, store image) People and team management / execution (staff onboarding, ensuring product and corporate training, conducting performance evaluations and feedback sessions, managing individual sales targets, handling incidents, staff attrition) Valued Competencies Results orientation Leadership Team management Organization and planning Individual accountability Adaptability to change **What knowledge and experiences will you need to bring to share with our network?** Responsibilities Customer experience and sales management Store operational management / execution (store opening and closing, cash register opening and closing, team schedule management and task planning, warehouse management, inventory management, merchandise receiving) Store commercial management / execution (sales performance indicator analysis, implementation of commercial strategies, campaign setup, visual merchandising, window display, store image) People and team management / execution (staff onboarding, ensuring product and corporate training, conducting performance evaluations and feedback sessions, managing individual sales targets, handling incidents, staff attrition) Valued Competencies Results orientation Leadership Team management Organization and planning Individual accountability Adaptability to change **What will you find here?** We are more than just a workplace: we build and live the Well\-Being Ecosystem daily, based on the harmonious relationship between each individual, their surroundings, and the environment they are part of. In addition to offering benefits focused on social, physical, financial, mental, and emotional well\-being, we promote an environment of prosperity, belonging, and purpose, strengthening a solid network of support, expanded awareness, and respect for diversity, equity, and inclusion. We are a movement that transforms the way of living and doing business across 14 countries in Latin America, always guided by consciousness. **Do you know someone at Natura?** If so, ask for their corporate email and use it to request a recommendation when applying for a position. It’s an excellent opportunity to strengthen your network and advance in our selection process! **Natura celebrates and embraces diversity in all its forms and pluralities.** **We encourage \#Women, \#BlackPeople,** **\#PeopleWithDisabilities,** **individuals from the \#LGBTQIA\+ community, \#PregnantWomen, and people aged \#50\+ to apply for this position**