Sonora Help Desk & IT Support Job Listings

ADMINISTRATIVE AND ACCOUNTING ASSISTANT65173547841026120

Indeed

ADMINISTRATIVE AND ACCOUNTING ASSISTANT

Job Summary: We are seeking an organized Administrative and Accounting Assistant with attention to detail to support bank reconciliations, accounting entries, and file management. Key Highlights: 1. Experience in recording accounting vouchers 2. Proficiency in MS Office and accounting systems 3. Support in accounting and administrative processes Instituto Senda María Madre is looking for an Administrative and Accounting Assistant in Cd. Obregón, Sonora. **Requirements:** * Technical degree in Accounting or Bachelor’s degree in Accounting (in progress or completed) * 1 year of experience in accounting area (recording of accounting vouchers) * Proficiency in MS Office (Word, Excel) * Familiarity with accounting software (Contpaq or similar) preferred * Organized, with attention to detail **Duties and Responsibilities:** * Bank reconciliation * Entry of income and journal accounting vouchers * Recording of payments in the administrative system and invoicing * Support in entering vouchers for monthly closing * Management of student files (physical and digital) * Student registration in internal system and platform of the Ministry of Education * Entry of grades for report cards on the Ministry of Education platform Employment Type: Full-time Salary: $9,451.20 per month Work Location: On-site employment

Estacionamiento, C. 5 de Febrero, Centro, Urb. No. 1, 85000 Cdad. Obregón, Son., Mexico

$MXN 9,451/month

Trainee - Project Management65154128856962121

Indeed

Trainee - Project Management

Summary: Join GE Aerospace as a Trainee to gain hands-on manufacturing experience, support key projects, and develop professional skills with industry leader mentorship. Highlights: 1. Invent the future of flight with a world-class team 2. Gain hands-on experience in a real manufacturing environment 3. Develop professional skills under mentorship of industry leaders **Job Description Summary** =========================== As a Trainee at GE Aerospace, you will join a world\-class team dedicated to inventing the future of flight. This program is designed to provide high\-potential students with hands\-on experience in a real manufacturing environment. You will support key projects that impact safety, quality, delivery, and cost (SQDC) while developing your professional skills under the mentorship of industry leaders.**Job Description** =================== **Key Duties \& Responsibilities** * Process Improvement: Support Lean Manufacturing initiatives (Kaizen events, 5S, and Standard Work) to optimize production lines. * Project Management: Assist in the tracking and execution of engineering or administrative projects, ensuring deadlines are met. * Data Analysis: Collect and analyze manufacturing data to identify trends, root causes of defects, and opportunities for cost reduction. * Technical Documentation: Help update and maintain manufacturing blueprints, work instructions, and quality compliance records. * Cross\-functional Collaboration: Work alongside production, quality, and supply chain teams to solve daily operational challenges. * Sustainability \& Safety: Participate in EHS (Environmental Health and Safety) audits and initiatives to ensure a safe working culture. **Required Qualifications** * Education: Currently enrolled in the final year (last 2 semesters) of a bachelor’s degree in industrial engineering, Business Administration, or Business Management (IGE). * Language: Advanced English proficiency (bilingual). Must be able to hold conversations and write reports in English. * Status: Must be a proactive student with a valid internship agreement * Technical Skills: Proficient in Microsoft Office (Excel, PowerPoint). * Availability: Ability to work 30 hours per week at the Hermosillo plant. **Desired Qualifications:** * Lean Mindset: Basic knowledge of Lean Manufacturing or Six Sigma tools. * Soft Skills: Strong analytical thinking, resilience, and the ability to work in a fast\-paced environment. **Additional Information** ========================== **Relocation Assistance Provided:** No

328M+M8 Hermosillo, Sonora, Mexico

Administrative and Accounting Assistant65154107336451122

Indeed

Administrative and Accounting Assistant

Job Summary: We are seeking an Administrative and Accounting Assistant to support administrative and accounting activities, ensuring the organization, control, and tracking of information. Key Highlights: 1. Professional work environment and continuous training 2. Growth opportunities 3. Willingness to learn and develop within the area We are looking for a responsible Administrative and Accounting Assistant to support administrative and accounting activities, ensuring the organization, control, and tracking of financial and operational information. The position requires organizational skills, attention to detail, basic proficiency in administrative systems, and willingness to learn and grow within the area. We offer a professional work environment, continuous training, and growth opportunities. Position Type: Full-time, Indefinite-term Salary: Starting at $10,000.00 per month Benefits: * Option for indefinite-term contract * Free uniforms Work Location: On-site employment

San Próspero 43, Los Angeles, 83106 Hermosillo, Son., Mexico

$MXN 10,000/month

Trainee - Reclutamiento65128461933187123

Indeed

Trainee - Reclutamiento

**Job Description Summary** =========================== As a Trainee at GE Aerospace, you will join a world\-class team dedicated to inventing the future of flight. This program is designed to provide high\-potential students with hands\-on experience in a real manufacturing environment. You will support key projects that impact safety, quality, delivery, and cost (SQDC) while developing your professional skills under the mentorship of industry leaders.**Job Description** =================== **Key Duties \& Responsibilities** * Help in talent acquisition grow up strategic plan * Process Improvement: Support Lean Manufacturing initiatives (Kaizen events, 5S, and Standard Work) to optimize production lines. * Project Management: Assist in the tracking and execution of engineering or administrative projects, ensuring deadlines are met. * Data Analysis: Collect and analyze manufacturing data to identify trends, root causes of defects, and opportunities for cost reduction. * Technical Documentation: Help update and maintain manufacturing blueprints, work instructions, and quality compliance records. * Cross\-functional Collaboration: Work alongside production, quality, and supply chain teams to solve daily operational challenges. * Sustainability \& Safety: Participate in EHS (Environmental Health and Safety) audits and initiatives to ensure a safe working culture. **Required Qualifications** * Education: Currently enrolled in the final year (last 2 semesters) of a bachelor’s degree in industrial engineering, Business Administration, or Business Management (IGE). * Language: Advanced English proficiency (bilingual). Must be able to hold conversations and write reports in English. * Status: Must be a proactive student with a valid internship agreement * Technical Skills: Proficient in Microsoft Office (Excel, PowerPoint). * Availability: Ability to work 30 hours per week at the Hermosillo plant. **Desired Qualifications:** * Lean Mindset: Basic knowledge of Lean Manufacturing or Six Sigma tools. * Soft Skills: Strong analytical thinking, resilience, and the ability to work in a fast\-paced environment. **Additional Information** ========================== **Relocation Assistance Provided:** No

328M+M8 Hermosillo, Sonora, Mexico

Indeed

Accounting Assistant

**Accounting Assistant** * Requirements * Gender: Indistinct * Age: 30\-45 years old * Minimum 2 years of verifiable experience in a similar position. * Skills and/or knowledge * Excellent oral and written communication * Customer service * Proficiency in Office suite; intermediate Excel is mandatory * Knowledge of government portals: SAT, REPSE, ICSOE, SISUB, etc. * Negotiation and fluency of speech * Responsibility * Willingness to learn **Job responsibilities:** * Invoicing * Issue and manage electronic invoices through the corresponding invoicing portals * Verify correct assignment of tax data, concepts, amounts, and payment terms on each invoice * Manage the invoicing portals used by each client to ensure timely delivery of monthly invoices * Collections and financial reporting * Monitor accounts receivable to ensure compliance with established payment deadlines * Generate weekly and monthly accounts receivable reports * Prepare specific reports, such as guard cost per client, to provide detailed and strategic information to management * Reconcile payments and keep balance information updated in accounting systems * Legal compliance and regulations * State and Federal security permits. * Annually apply for and manage State and Federal security permits, ensuring compliance with legal requirements * REPSE registration: Register and maintain up-to-date the Registry of Specialized Service Providers and Specialized Construction Works, complying with labor regulations * Workforce status report: Prepare the monthly workforce status report and submit it to public security authorities on time and in the required format * Corporate Social Responsibility (CSR): Manage the annual CSR Distinction process, ensuring all established criteria are met * Submit ICSOE and SISUB reports every four months, fulfilling subcontracting obligations * Contract preparation * Draft and manage customized contracts for each client, ensuring inclusion of specific terms and compliance with applicable legal provisions * Customer service * Address customer inquiries related to invoicing, balances, account statements, and contracts. Salary from $10,000 to $12,000 per month Working hours: Monday to Friday, 8:00 am to 5:00 pm; Saturdays, 8:00 am to 1:00 pm Job type: Full-time Salary: $12,000\.00 \- $14,000\.00 per month Workplace: On-site employment

Cuernavaca 105, San Benito, 83190 Hermosillo, Son., Mexico

$MXN 10,000-14,000/year

Technical Support Agent65110046165379125

Indeed

Technical Support Agent

Experience SONDA Here, you transform your career! Why join SONDA? The answer is very simple: because, just like you, we love what we do, we are passionate about innovation, and we believe that through knowledge and technology, we will not only transform our clients’ businesses but also the future. At SONDA, you’ll experience a work environment offering diverse opportunities for personal and professional development—a great place to learn and contribute to improving people’s quality of life through technology. We are looking for a **Level 1B Help Desk Agent** **You will have the opportunity to:** * Provide technical support and assistance to users, ensuring timely resolution of their requests. * Deliver technical support by providing and recording all necessary information to meet the company’s and its clients’ internal requirements. * Assist customers technically in resolving incidents, managing all required actions to restore service and ensure customer satisfaction. **Ideal if you have knowledge and experience in:** * Customer service * Microsoft Office suite proficiency * Technical degree related to computing or similar field * Experience in customer service and support What can you expect from us? Workplace flexibility, promoting balance between your personal and professional life. Working hours: 48 hours per week Salary: $11,000 gross per month **On-site mode:** Blvd. Navarrete 66\. Col. Valle Escondido. Hermosillo, SON. Professional development and continuous skill enhancement, always aligned with your interests. A collaborative, diverse, and innovative environment that fosters teamwork. What do we offer? SONDA Academy, an educational platform for continuous learning designed to maximize your professional development. SONDA Wellness, promoting a series of initiatives focused on your physical, mental, and social well-being. And much more! Diversity \+ Inclusion \= Innovation and collaboration At SONDA, we are committed to diversity and foster an inclusive environment that guarantees talents can work in a positive setting encouraging professional growth on equal footing. Because we know that a diverse environment is a fundamental driver of innovation, we select candidates based on professional qualifications, regardless of race, skin color, religion, age, gender, sexual orientation, gender identity, nationality, or disability. Join our team!

328M+M8 Hermosillo, Sonora, Mexico

$MXN 11,000/month

Indeed

Automotive Technician

**Automotive Technician to work at an Automotive Dealership** **Requirements** \- Education: Technical Degree in Automotive Mechanics or equivalent \- Minimum 5 years of experience in general automotive mechanics, troubleshooting, diagnostics, electrical systems, engines, transmissions, suspension, air conditioning, and use and operation of automotive scanners. \- Valid driver's license \- Ability to drive manual transmission vehicles **Skills:** Responsible Service-oriented attitude Organized **We offer** \- Benefits exceeding legal requirements \- Excellent commission structure \- Ongoing training \- Growth opportunities Job type: Full-time Salary: $3,000.00 \- $4,000.00 per week Benefits: * Life insurance * Free uniforms Work location: On-site employment

Blvd. García López 7972, 85457 Guaymas, Son., Mexico

$MXN 3,000/month

Administrative Assistant65095642972290127

Indeed

Administrative Assistant

-Responsible -Efficient -Proactive -Results-oriented work Activities: -Review of payroll cuts -Support in inventory management -Supplies control -Time clock cutoffs -Support in administrative tasks -Cancellation of tickets and returns in the system Job Type: Full-time Pay: From $8,800.00 per month Work Location: In person

Blvd. Luis Encinas J. 23-int 17, entre Garmendia y Guerrero, Centro, 83000 Hermosillo, Son., Mexico

$MXN 8,800/month

Indeed

IT Manager

**Job Requirements:** \-Printer, network, and computer equipment support \-SQL database management \-ERP record monitoring and validation \-Basic knowledge of HTML and JavaScript \-Inventory control \-Technical support to users \-Preventive and corrective maintenance \-Teamwork and good communication Employment type: Full-time, Indefinite term Salary: $10,500\.00 \- $12,000\.00 per month Benefits: * Option for an indefinite-term contract Work location: On-site employment

W4M2+82 Guaymas, Sonora, Mexico

$MXN 10,500/month

CREDIT AND COLLECTIONS ASSISTANT65051047401602129

Indeed

CREDIT AND COLLECTIONS ASSISTANT

At ***Comestibles Maldonado***, we are producers of fruits, vegetables, and legumes, with bananas and lemons being our strongest products, marketed under the house brand Verónica; therefore, our freshness and quality standards are the highest to ensure customer and end-consumer satisfaction. JOIN OUR TEAM! **Credit and Collections Assistant (Collections-Focused)** **Position Objective:** To manage and timely recover the customer portfolio through preventive and corrective collection activities, ensuring compliance with the company’s credit policies and maintaining a professional and respectful relationship with customers. **Functions and Responsibilities** * Conduct telephone, in-person, or digital collection activities. * Monitor accounts receivable and overdue invoices. * Negotiate payment plans and recovery agreements with customers. * Record and update payment and commitment information in the system. * Prepare collection reports, aging reports, and recovery reports. * Identify uncollectibility risks and report them promptly. * Support credit validation and customer reference verification. * Maintain constant communication with the sales and accounting departments. * Ensure compliance with internal policies and current regulations. **Requirements** * Education: Completed bachelor’s degree in Accounting, Finance, Business Administration, or related field. * Experience: 1 year in credit and collections, preferably in direct collections. * Proficiency in Microsoft Office suite (intermediate Excel preferred). * Basic knowledge of invoicing, credit notes, and accounts receivable. **Knowledge** * Credit and collections processes. * Collection and negotiation techniques. * Management of overdue portfolios. * Collection indicators (DSO, accounts receivable aging). * Basic administrative and financial regulations. **Skills** * Effective and persuasive communication. * Negotiation ability and handling of objections. * Organization and follow-up. * Results orientation. * Stress tolerance. * Attention to detail. **Competencies** * Responsibility and professional ethics. * Customer focus. * Teamwork. * Discipline and consistency. **\*Only resumes matching the profile will be considered\*** Employment type: Full-time Salary: $6,999\.18 \- $14,218\.35 per month Benefits: * Option for indefinite-term contract * Life insurance * Free uniforms Workplace: On-site employment

328M+M8 Hermosillo, Sonora, Mexico

$MXN 6,999-14,218/year

Indeed

IT Support Analyst

* Address and resolve technical inquiries and concerns raised by users, escalating to the appropriate department as needed, as well as managing incidents, changes, and user requests via the help desk. * Quotations for accessories. * Administration and safeguarding of equipment. Proficiency in ticket management tools. * Audits of application usage and access controls for information technology users. * Install and configure computing and communication equipment for end users. * Perform preventive and corrective maintenance on the company’s IT assets. * Maintain up-to-date software and hardware inventories, as well as peripheral inventories. * Preserve the physical and logical integrity of IT assets (HW and SW) to the greatest extent possible. * Manage maintenance contracts for IT assets.

XP22+22 Cananea, Sonora, Mexico

Indeed

HUMAN RESOURCES

Higher Education Degree in Human Resources or similar Social skills Planning ability Recruitment techniques Knowledge of labor laws Computer skills in Office (Excel, PowerPoint, Outlook, etc.). Local language, intermediate level English preferred Discreet (confidentiality) Ethical Role model Empathy Benefits: 13th-month bonus: 25 days Savings fund: 7% Major Medical Expenses Insurance Job type: Full-time, Indefinite term Salary: $15,000.00 \- $16,811.00 per month Benefits: * Major Medical Expenses Insurance Work location: On-site employment

Cjon. José María Mendoza 1802, Privada Nuevo Sahuaro, 83175 Hermosillo, Son., Mexico

$MXN 15,000/year

Indeed

Senior Auditor

At Comestibles Maldonado, we are seeking a **Senior Auditor with an operational/assistant focus**, with **prior experience in accounting and auditing firms**, to support the execution of internal and/or external audits, including process reviews, financial information analysis, and control compliance. Key Responsibilities * Support the planning and execution of internal and/or external audits for clients of the firm. * Review and analyze accounting, financial, and tax information provided by clients. * Verify compliance with accounting standards, tax regulations, and internal procedures. * Perform audit tests and document results in working papers. * Identify risks, deviations, and areas for improvement in audited processes. * Prepare preliminary reports of findings and observations. * Follow up on observations from previous audits. * Support account reconciliations and account reviews. * Maintain organized and up-to-date audit documentation. * Respond to information requests from lead auditors, management, and clients. * Support audit closure and delivery of reports. Requirements * Bachelor’s degree in Accounting. * **Mandatory experience in accounting and auditing firms (3 years).** * Knowledge of auditing standards and internal controls. * Advanced Excel proficiency. * Analytical skills and attention to detail. * Organization, responsibility, and task follow-up. * Teamwork and results orientation. * SAP system proficiency. We Offer * **Competitive salary commensurate with experience.** * Statutory benefits. * Continuous training. * Professional development within the company. * A professional and collaborative work environment. Employment Type: Full-time Salary: $13,714.25 – $29,200.34 per month Benefits: * Employee discount * Option for an indefinite-term contract * Life insurance * Free uniforms Work Location: On-site

328M+M8 Hermosillo, Sonora, Mexico

$MXN 13,714-29,200/year

Helpdesk - Infrastructure Monitoring648438388985621213

Indeed

Helpdesk - Infrastructure Monitoring

**Location:** ========== Hermosillo **Salary:** ============ . At Qualisys, we are seeking a service-oriented, structured Helpdesk (Infrastructure Monitoring) professional eager to continue growing professionally. Requirements: * Windows Server administration. * Networking. * Antivirus and security solutions management. * Monitoring solutions: Datto, Zabbix, PRTG (desirable). * Backup tools: Veeam (desirable). * Experience with helpdesk management systems. Skills: * Analytical thinking. * Responsibility and sense of urgency. * Attention to detail. * Effective communication and teamwork. Responsibilities: * Monitor client and company systems and servers in real time. * Analyze alerts generated by monitoring tools (Datto, Zabbix, PRTG). * Address or escalate incidents to the Engineering team based on their impact level and priority. * Implement and manage an internal ticketing or helpdesk system. * Support the configuration and maintenance of backup tools. * Collaborate with the engineering team on continuous infrastructure improvement. * Document procedures, preventive actions, and corrective actions.

328M+M8 Hermosillo, Sonora, Mexico

Indeed

Warehouse Assistant

**Company Description** Thermotek® is a Mexican company manufacturing waterproofing systems, paints, resins, architectural coatings, concrete enhancers, and specialized products for the construction industry. **Job Description** * Receive finished goods shipments, verifying correct quantities on packing lists, optimal receiving conditions, and quality certificates. * Receive finished goods from the production area using appropriate documentation and ensuring correct quantities to maintain accurate inventory conditions. * Sort and prepare requested products for delivery, following shipping documents and loading vehicles in accordance with safety protocols. * Perform forklift pre-operation checklists and report malfunctions to ensure proper operation and safety during handling. * Inspect slow-moving products to ensure they remain in good condition regarding cleanliness, appearance, and expiration dates; report and/or correct any anomalies. * Maintain order and cleanliness in the work area, complying with company standards to ensure safety and facility appearance. **Requirements** * Completed secondary education. * Proficient in forklift operation (must hold DC3 and/or forklift operator license). * Experience in inventory control. **Additional Information** * Plant located in Tazajal; candidates residing in the northern part of the city are preferred; transportation service provided. * Grocery vouchers equal to 10% of monthly salary. * Savings fund and severance fund. * Annual bonus equivalent to 30 days’ salary. * Uniform provided. * Weekly payroll. * Monday to Friday working hours

328M+M8 Hermosillo, Sonora, Mexico

Administrative Accounting Assistant648438206547231215

Indeed

Administrative Accounting Assistant

**Key Responsibilities** * Customer service in the cashier area * Recording and receiving payments * Tracking student accounts receivable * Entering journal, institutional income, and expense vouchers into the CONTPAQ system. * Scanning and sending digital files monthly. * Preparing monthly financial reports and bank reconciliations. * Controlling and archiving monthly accounting documentation * Handling cash, if required **Requirements:** * Bachelor’s degree in Accounting * 1–2 years of experience in administrative or accounting functions * Intermediate proficiency in Microsoft Excel (filters, basic formulas) * Basic knowledge of accounting * Familiarity with the CONTPAQ system **Personal Skills:** * Organization and accuracy in data handling * Responsibility, honesty, and professional ethics * Good communication skills * Proactivity and ability to work in a team * Excellent customer service orientation Work schedule: Monday to Friday, 9:00 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM Statutory benefits Food vouchers Position type: Full-time Salary: Up to $12,000.00 per month Benefits: * Salary increases * Option for an indefinite-term contract Education: * Completed bachelor’s degree (preferred) Work location: On-site employment

328M+M8 Hermosillo, Sonora, Mexico

$MXN 12,000/year

Technical Support Specialist647352102205451216

Indeed

Technical Support Specialist

Live the SONDA experience Here you transform your career! Why be part of SONDA? The answer is very simple: because like you, we love what we do, we have a passion for innovation and we are convinced that through knowledge and technology we will not only transform our clients' businesses, but also the future. At SONDA, you will live a work experience with various opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology. We are looking for a **Service Desk Agent Tier 2** **You will have the opportunity to:** * Provide support and technical assistance to users * Provide the client with technical assistance by solving their incidents **What requirements must I meet to join the team?** * **Advanced English level for written and verbal communication with internal and external customer** * High school diploma or GED * Basic computer navigation skills * Strong communication skills * IOS / Windows troubleshooting * VPN Support Monday to Friday, from 5:00 AM to 2:00 PM. On site, only in Hermosillo. Blvd. Navarrete 66\. Col. Valle Escondido. **What can you expect from us?** Work flexibility, promoting balance in your personal and professional life. Professional development and constant evolution of your skills, always according to your interests. A collaborative, diverse and innovative environment that encourages teamwork. **What do we offer?** SONDA Academy, an educational platform for constant learning that seeks to maximize your professional development. SONDA Wellness, which promotes a series of initiatives focused on your physical, mental and social health. And much more! Diversity \+Inclusion \= Innovation and collaboration At SONDA we are committed to diversity, we promote an inclusive environment that guarantees that talents can work in a positive climate that invites them to develop their professional career with equal opportunities. Because we know that a diverse environment is a fundamental element in driving innovation, we look for candidates based on their professional qualifications, regardless of their race, skin color, religion, age, sex, sexual orientation, gender identity, nationality or disability. Be part of our team! Tipo de puesto: Tiempo completo Sueldo: $18,000\.00 al mes Lugar de trabajo: Empleo presencial Hermosillo.

328M+M8 Hermosillo, Sonora, Mexico

$MXN 18,000/year

Warehouse Assistant $11,500646880979809311217

Indeed

Warehouse Assistant $11,500

***Join our team as a Warehouse Assistant.*** ***WAREHOUSE ASSISTANT*** **WE OFFER:** * **Job-specific training** * **Monthly salary of $9,560, less taxes** * **Statutory benefits.** * **Productivity bonus of $800 per month** * Monthly food vouchers worth $1,200 * Life insurance. * Medical expense plan. * Funeral expense insurance. * Subsidized cafeteria service. * Savings fund (starting from the 4th month). * Savings box. * Career development plan **RESPONSIBILITIES** * Enter stored products into the system. * Receive, organize, and pick automotive parts. * Package products in boxes and apply labels. * Assist with inventory tasks. * Load and unload materials. * Maintain order and cleanliness in the work area. *This service is free of charge, without distinction or discrimination for any reason.* Position type: Full-time Salary: Starting at $11,500.00 per month Benefits: * Life insurance * Food vouchers Education: * Completed high school diploma (preferred) Work location: On-site employment

328M+M8 Hermosillo, Sonora, Mexico

$MXN 11,500/month

Help Desk-Infrastructure Monitoring646015384981791218

Indeed

Help Desk-Infrastructure Monitoring

**Job Objective:** Ensure operational continuity of Engineering department services through preventive monitoring and timely detection of incidents in customer and internal infrastructure servers, networks, and systems. **Required Technical Knowledge:** * Windows Server administration. * Networking. * Antivirus and security solution management. * Monitoring solutions: Datto, Zabbix, PRTG (desirable). * Backup tools: Veeam (desirable). * Experience with help desk management systems. **Main Responsibilities:** * Monitor customer and company systems and servers in real time. * Analyze alerts generated by monitoring tools (Datto, Zabbix, PRTG). * Address or escalate incidents to the Engineering team according to their impact level and priority. * Implement and administer an internal ticketing or help desk system. * Support configuration and maintenance of backup tools. * Collaborate with the engineering team on continuous infrastructure improvement. * Document procedures, preventive actions, and corrective actions. **Key Competencies:** * Analytical thinking. * Responsibility and sense of urgency. * Attention to detail. * Effective communication and teamwork. Job Type: Full-time Salary: $17,000.00 – $20,000.00 per month Work Location: On-site

Blvr. P.º Río Sonora Nte. 194, Proyecto Rio Sonora Hermosillo XXI, 83270 Hermosillo, Son., Mexico

$MXN 17,000-20,000/year

Indeed

IT Support

Live the SONDA experience Here you transform your career! Why be part of SONDA? The answer is very simple: because like you, we love what we do, we have a passion for innovation and we are convinced that through knowledge and technology we will not only transform our clients' businesses, but also the future. At SONDA, you will live a work experience with various opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology. We are looking for a **Service Desk Agent Tier 2** **You will have the opportunity to:** * Provide support and technical assistance to users * Provide the client with technical assistance by solving their incidents **What requirements must I meet to join the team?** * **Advanced English level for written and verbal communication with internal and external customer** * High school diploma or GED * Basic computer navigation skills * Strong communication skills * IOS / Windows troubleshooting * VPN Support Monday to Friday, from 5:00 AM to 2:00 PM. On site, only in Hermosillo. Blvd. Navarrete 66\. Col. Valle Escondido. **What can you expect from us?** Work flexibility, promoting balance in your personal and professional life. Professional development and constant evolution of your skills, always according to your interests. A collaborative, diverse and innovative environment that encourages teamwork. **What do we offer?** SONDA Academy, an educational platform for constant learning that seeks to maximize your professional development. SONDA Wellness, which promotes a series of initiatives focused on your physical, mental and social health. And much more! Diversity \+Inclusion \= Innovation and collaboration At SONDA we are committed to diversity, we promote an inclusive environment that guarantees that talents can work in a positive climate that invites them to develop their professional career with equal opportunities. Because we know that a diverse environment is a fundamental element in driving innovation, we look for candidates based on their professional qualifications, regardless of their race, skin color, religion, age, sex, sexual orientation, gender identity, nationality or disability. Be part of our team! Tipo de puesto: Tiempo completo Sueldo: $18,000\.00 al mes Lugar de trabajo: Empleo presencial Hermosillo.

328M+M8 Hermosillo, Sonora, Mexico

$MXN 18,000/year

Indeed

Technical Support

Experience SONDA Here you transform your career! Why join SONDA? The answer is very simple: because, just like you, we love what we do, we are passionate about innovation, and we are convinced that through knowledge and technology we will not only transform our customers' businesses, but also the future. At SONDA, you will experience a work environment with diverse opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology. We are looking for **Level 1B Help Desk Agent** **You will have the opportunity to:** * Provide technical support and assistance to users, ensuring timely resolution of their requirements. * Provide technical support by delivering and recording all necessary information to meet internal company and customer requirements. * Provide customers with technical assistance in resolving their incidents, managing all necessary actions to coordinate problem resolution and achieve customer satisfaction. **Ideal if you have knowledge and experience in:** * Customer service * Proficiency with Office software suite * Technical degree related to computer science or similar field * Experience in customer service and support * Experience handling tickets * Experience in technical support **What can you expect from us?** Work flexibility, promoting balance between your personal and professional life. Schedule: 48-hour weekly workweek. **On-site mode:** Blvd. Navarrete 66. Col. Valle Escondido. Hermosillo, SON. $11,000 gross per month. Professional development and continuous growth of your skills, always according to your interests. A collaborative, diverse, and innovative environment that encourages teamwork. What do we offer? SONDA Academy, an educational platform for continuous learning designed to maximize your professional development. SONDA Wellness, which promotes a series of initiatives focused on your physical, mental, and social well-being. And much more! Diversity + Inclusion = Innovation and collaboration At SONDA, we are committed to diversity and foster an inclusive environment that ensures talents can work in a positive atmosphere that encourages them to develop their professional careers with equal opportunities. Because we know that a diverse environment is a fundamental element for driving innovation, we seek candidates based on their professional qualifications, regardless of race, skin color, religion, age, sex, sexual orientation, gender identity, nationality, or disability. Join our team!

328M+M8 Hermosillo, Sonora, Mexico

$MXN 11,000/month

Indeed

Revenue Assistant

**Requirements**: \- Education: Bachelor's degree in Accounting, Business Administration or related field. \- Experience: 1 year (or more) in position \- Proficiency in Office software suite \- Experience with Compaq system \- Knowledge of Accounting, Accounting entries, and computer skills \- Flexible schedule availability \- Organized and proactive attitude **Job Description:** \- Issuance of invoices to the general public \- Customer registration \- Review and entry of accounting entries \- Invoicing \- Review of credit and debit receipts \- Application of customer payments \- Payment reconciliation Type of position: Full time, Indefinite duration Salary: $9,800\.00 \- $12,000\.00 per month Benefits: * Option for indefinite contract * Major medical insurance * Life insurance * Free uniforms * Grocery vouchers Workplace: On-site employment

Porto Cristo 105, Cerro, 83296 Hermosillo, Son., Mexico

$MXN 9,800/month

Indeed

T2 IT Help Desk Agent

Live the SONDA experience Here you transform your career! Why be part of SONDA? The answer is very simple: because like you, we love what we do, we have a passion for innovation and we are convinced that through knowledge and technology we will not only transform our clients' businesses, but also the future. At SONDA, you will live a work experience with various opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology. We are looking for a **Service Desk Agent Tier 2** **You will have the opportunity to:** * Provide support and technical assistance to users * Provide the client with technical assistance by solving their incidents **What requirements must I meet to join the team?** * **Advanced English level for written and verbal communication with internal and external customer** * High school diploma or GED * Basic computer navigation skills * Strong communication skills * IOS / Windows troubleshooting * VPN Support Monday to Friday, from 5:00 AM to 2:00 PM. On site, only in Hermosillo. Blvd. Navarrete 66\. Col. Valle Escondido. **What can you expect from us?** Work flexibility, promoting balance in your personal and professional life. Professional development and constant evolution of your skills, always according to your interests. A collaborative, diverse and innovative environment that encourages teamwork. **What do we offer?** SONDA Academy, an educational platform for constant learning that seeks to maximize your professional development. SONDA Wellness, which promotes a series of initiatives focused on your physical, mental and social health. And much more! Diversity \+Inclusion \= Innovation and collaboration At SONDA we are committed to diversity, we promote an inclusive environment that guarantees that talents can work in a positive climate that invites them to develop their professional career with equal opportunities. Because we know that a diverse environment is a fundamental element in driving innovation, we look for candidates based on their professional qualifications, regardless of their race, skin color, religion, age, sex, sexual orientation, gender identity, nationality or disability. Be part of our team! Tipo de puesto: Tiempo completo Sueldo: $18,000\.00 al mes Lugar de trabajo: Empleo presencial Hermosillo.

328M+M8 Hermosillo, Sonora, Mexico

$MXN 18,000/year

Helpdesk – Infrastructure Monitoring643174843185941223

Indeed

Helpdesk – Infrastructure Monitoring

**Job Objective:** Ensure operational continuity of Engineering department services through preventive monitoring and timely detection of incidents in customer servers, networks, systems, and internal infrastructure. **Technical Skills Required:** * Windows Server administration. * Networking. * Antivirus and security solutions management. * Monitoring solutions Datto, Zabbix, PRTG (desirable). * Veeam backup tools (desirable). * Experience with helpdesk management systems. **Main Responsibilities:** * Monitor in real time the company's and clients' systems and servers. * Analyze alerts generated by monitoring tools (Datto, Zabbix, PRTG). * Handle or escalate incidents to the Engineering team according to their impact level and priority. * Implement and manage an internal ticketing or helpdesk system. * Support the configuration and maintenance of backup tools. * Collaborate with the engineering team on continuous infrastructure improvement. * Document procedures, preventive and corrective actions. **Key Competencies:** * Analytical thinking. * Responsibility and sense of urgency. * Attention to detail. * Effective communication and teamwork. Employment type: Full-time Salary: $17,000.00 - $20,000.00 per month Work location: On-site

Blvr. P.º Río Sonora Nte. 194, Proyecto Rio Sonora Hermosillo XXI, 83270 Hermosillo, Son., Mexico

$MXN 17,000-20,000/year

POWER BI Support and Development Specialist642352382347531224

Indeed

POWER BI Support and Development Specialist

**Job Title:** POWER BI Support and Development Specialist for company. **Location:** Hermosillo, Sonora, near Grand Kino. **Position Type:** Full-time \| On-site **Department:** Operational Excellence / Systems **Job Description:** We are seeking a professional with experience in developing business intelligence solutions using Power BI, data integration, and basic technical support. This role is key to enabling strategic decision-making through interactive dashboards and reliable financial reporting. **Main Responsibilities:** * Design and develop Power BI dashboards with dynamic visualizations and intuitive navigation * Integrate and transform data from multiple sources (Excel, SQL, ERP, etc.) * Automate data analysis and visualization processes * Provide basic technical support to users (hardware, software, networks) * Train users on the use of reports and developed tools * Collaborate with the accounting department to validate financial data structures * Propose new metrics and visualizations that add business value **Requirements:** * Degree in computer systems engineering, computer science, or related field * Minimum of 4 years of experience in similar roles * Proficiency in Power BI, Power Query, SQL, APIs, ICTs, IoT, and cybersecurity * Desired experience with ERP or accounting systems * Intermediate English (technical reading and writing) * Experience leading teams (minimum 3 people) * Strong results orientation, analytical thinking, and focus on continuous improvement * Plus: experience with Oracle NetSuite **We Offer:** Salary: $25,000 gross monthly. Statutory benefits \+ 30 days of Christmas bonus. Company-provided benefits. Opportunities for professional growth Company-provided benefits. Collaborative environment and focus on innovation **Are you passionate about turning data into strategic decisions?** Apply now and become part of a team driving operational excellence through technology. Position Type: Full-time, Indefinite duration Salary: $25,000\.00 per month Application Questions: * Are you a graduate in systems engineering, computer science, or related field? * Do you have +4 years of experience in a similar position? * What is your proficiency level in Power BI, Power Query, SQL, APIs, ICTs, etc.? * What is your English language level? * Do you have a valid VISA? Work Location: On-site job

328M+M8 Hermosillo, Sonora, Mexico

$MXN 25,000/year

Customer Services Manager642305319923231225

Indeed

Customer Services Manager

Summary The Customer Service Manager is responsible for leading and overseeing the customer service team to ensure customer satisfaction. This role involves establishing service standards, developing strategies to enhance the customer experience, and managing issue resolution. It is crucial for CVG’s commercial success, serving as a strategic connector between the customer and the operational team. Key Responsibilities and Main Activities * CVG customer service teams interact with customers and company sales and/or service representatives to handle a variety of pre\-sales or post\-sales service functions. * Receive and process transactions via phone, internet, and customer/representative correspondence, and respond to inquiries about CVG products or services. * May promote and sell company products or services, as well as investigate and resolve customer complaints. A key focus area is building strong business relationships through CVG’s extraordinary customer experience strategy. * Deliver value to small and medium\-sized customers while resolving all their inquiries. Identify opportunities for new business and organic revenue growth through inbound and outbound outreach. * Create a favorable impression and promote the CVG brand to strengthen our ability to attract, retain, and win with customers. * Manage the quotation and order fulfillment process in a timely manner, including order entry, order expediting, and coordination with Operations and Logistics for on\-time shipments. * Support the finance department in billing and overdue issues. * Manage customer forecasting/demand and inventory levels, working with the supply chain to meet customer demand. * Handle customer inquiries and complaints. Investigate and collaborate with other departments to resolve customer issues in a timely manner. * Participate in conference calls with internal or external partners regarding delivery issues or critical projects. Delivery Management * Forecast tracking and management * Dashboard coordination * Metrics Billing Management * Proactive billing process management * Pricing: contract expiration management and quotation follow\-up * Credit management: collaborate with Customers, Sales, and Finance to manage overdue invoices and accounts receivable Issue Management Metric – Billing Satisfaction Management * Support execution of improvement actions based on surveys: identify and drive corrective actions for recurring issues to build sustainability * Raise awareness and drive accountability in other functions based on VOC * Quality/Complaint awareness: act as focal point to share and communicate quality status * Communication: establish and maintain periodic performance review meetings with other relevant functions Metric – Survey Customer Relationship and Satisfaction * Customer communication to resolve escalated operational issues * Ensure VOC monitoring through surveys, regular meetings, and customer communication * Responsible for identifying and driving corrective actions and improvement projects/activities with support functions to increase customer satisfaction levels based on surveys and VOC feedback. Manage service delivery/interfaces and build service culture execution. * Ensure minimum weekly review of order backlog. Open order reports and forecast reports must be used to provide early warning of late deliveries to customers and the team. * Build a problem\-solving environment around permanent improvements in order fulfillment, pricing, delivery, quality, and credit, collaborating with customers on improvement projects. * Responsible for building a culture of ownership and continuous improvement within the virtual Customer Service team supporting assigned customers. Enable, Empower, Engage, and Lead * Provide daily guidance on customer service professionals’ activities, along with scheduled team and individual performance updates on customer results, goal achievement, and process updates. * Develop and maintain a solid understanding of team strengths and development needs, engaging in regular conversations about progress in both areas. * Promote and coach a self\-managed environment that encourages decision\-making, participation, and innovation within the team. Order Management and Forecasting * Enter orders: review correct lead time, pricing, and PO revision requirements; download orders from email or customer portal as required. * Update forecast: access customer portals weekly or convert emailed information into the appropriate format for forecast updates. * Ensure forecast excludes firm period (four weeks) and check that the current revision of the part number is used. * Track POs that cannot be entered due to missing pricing or inactive part numbers; follow up weekly with the responsible department. * Review urgent part numbers daily and include in sales notifications if materials are available. * Request changes or updates in dates, pricing, or revisions through customer portal or email when required. * Gather and organize the shortages list and follow up with the purchasing department for expected arrival dates. * Generate reports with requested information, mainly order status reviews. * Verify that orders and customer forecasts align with captured data. * Evaluate and analyze customer forecasts. Verbal Skills * Fluent in English – written and spoken * Ability to communicate effectively with colleagues across the organization * Ability to generate reports and procedure manuals * Ability to effectively present information and respond to questions from management, employees, and customers Mathematical Skills * Mathematical skills for efficiency calculations, consumption, response times, capacity, cycle time, financial calculations, etc. * Mathematical ability for problem\-solving and data analysis Reasoning Ability * Deductive reasoning capability * Ability to organize thoughts and priorities under significant pressure * Must be able to reason and solve problems based on technical understanding of needs and procedures * Ability to define problems and draw valid conclusions * Ability to interpret a wide variety of technical instructions and handle both abstract and concrete variables * Commercial insight * Effective communication Computer Skills * Proficient in Microsoft Office software * ERP * Oracle * Minitab CVG IS AN EQUAL OPPORTUNITY EMPLOYER Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status. Visa Sponsorship Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the country of the job posting location on a full\-time basis. No Unauthorized Referrals from Recruiters \& Vendors Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received. Career Scam Disclaimer Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third\-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG’s website to verify the authenticity of any employment opportunities.

C. 38 60, Solidaridad, 84259 Agua Prieta, Son., Mexico

Human Resources Generalist641500036948501226

Indeed

Human Resources Generalist

We are looking for a Human Resources Analyst who actively contributes to the efficient operation of the department, ensuring the proper execution of talent management processes, personnel administration, and regulatory compliance. This position is key to maintaining order, internal communication, and the well-being of our employees. * Manage recruitment and selection processes (job postings, interviews, coordination of screening and onboarding procedures). * Handle personnel movements (hires, terminations, position changes, incidents). * Administer employee files and ensure compliance with required documentation. * Address employee inquiries and requests. * Ensure adherence to internal policies and current labor regulations. * Provide general support to the HR department: such as organizing events, participation in Social Responsibility initiatives, and employee assistance. Job type: Full-time Salary: Starting at $12,400.00 per month Benefits: * Savings fund * Employee discounts * Discounts and preferential pricing * Company parking * Free parking * Option for indefinite contract * Company phone Education: * Completed bachelor's degree (Desirable) Experience: * Recruitment and selection: 1 year (Desirable) Workplace: On-site position

W4M2+82 Guaymas, Sonora, Mexico

$MXN 12,400/year

Indeed

Telephone Agent

Experience SONDA Here you transform your career! Why join SONDA? The answer is very simple: because just like you, we love what we do, we are passionate about innovation, and we are convinced that through knowledge and technology we will not only transform our customers' businesses but also the future. At SONDA, you will experience a work environment with diverse opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology. We are looking for **Level 1A Help Desk Agent** **You will have the opportunity to:** * Provide technical support and assistance to users, ensuring timely solutions to their requirements. * Provide technical support by delivering and recording all necessary information to meet the company's and its clients' internal requirements. * Provide customers with technical assistance in resolving their incidents, managing all necessary actions to arrange problem resolution and achieve customer satisfaction. **Ideal if you have knowledge and experience in:** * Customer service * Office suite software handling * Technical degree related to computing or similar field. * Experience in customer service and support. What can you expect from us? Work flexibility, promoting balance in your personal and professional life. Working hours: 48 hours per week Salary: $9,000 gross per month **On-site mode:** Blvd. Navarrete 66\. Col. Valle Escondido. Hermosillo, SON. Professional development and continuous growth of your skills, always according to your interests. A collaborative, diverse, and innovative environment that encourages teamwork. What do we offer? SONDA Academy, an educational platform for continuous learning aimed at maximizing your professional development. SONDA Wellness, which promotes a series of initiatives focused on your physical, mental, and social well-being. And much more! Diversity \+ Inclusion \= Innovation and collaboration At SONDA, we are committed to diversity and foster an inclusive environment that ensures talents can work in a positive atmosphere that invites them to develop their professional careers with equal opportunities. Because we know that a diverse environment is a fundamental element for driving innovation, we seek candidates based on their professional qualifications, regardless of race, skin color, religion, age, sex, sexual orientation, gender identity, nationality, or disability. Join our team!

328M+M8 Hermosillo, Sonora, Mexico

$MXN 9,000/month

Human Resources Assistant641483153102091228

Indeed

Human Resources Assistant

*Leading company in alternative solutions for specialized maintenance services to the corporate sector with over 17 years of experience in Mexico.* We are looking for a **Human Resources Assistant** *Objective: Ensure timely and accurate execution of hiring and payroll processes, support various human resources procedures and activities, and develop a comprehensive professional profile within the company.* RESPONSIBILITIES: * Management of employee incidents, files, preliminary payroll, and worker records * Support in selection, recruitment, and hiring processes * Updating the company's new HR system REQUIREMENTS: * One year of experience or recent graduate in Administration, Human Resources, or Psychology. WE OFFER: * Opportunity for comprehensive growth. * Salary plus statutory benefits * Comprehensive development in the HR field Job type: Full-time Salary: $11,000.00 - $12,000.00 per month Work location: On-site position

85000, Calle Chihuahua & Calle Hidalgo, Centro, Fundo Legal, 85000 Cdad. Obregón, Son., Mexico

$MXN 11,000/month

Backup Consultant - Veritas (CDMX)641483077803541229

Indeed

Backup Consultant - Veritas (CDMX)

**Do you like challenges? Do you have experience in data backup systems? Are you good with methodologies that allow adaptability?** We are looking for a **Backup Consultant \- Veritas Netbackup** Contact **WhatsApp: 55 7905 7946** **On-site work \- CDMX** This professional is responsible for the administration and support of data backup systems. Their primary role is to ensure the availability, integrity, and proper functioning of backup solutions within the organization's technology infrastructure. **Essential Technical Knowledge** \- Basic knowledge of SAN, NAS, and DAS \- Familiarity with iSCSI, NFS, SMB/CIFS \- Basic knowledge of solutions such as AWS S3 or Azure Blob Storage \- Tools: Veeam, **Netbackup**, or native storage solutions \- Certifications are desirable: * **Veritas Netbackub** **Main Responsibilities** \- On-premise backup solutions \- Administration and support of backup systems **Key Skills** \- Learning ability \- Teamwork \- Analytical thinking \- Effective verbal and written communication. \- Responsiveness \- Attention to detail \- Technical language. *On-site work* Job type: Full-time, Indefinite duration Salary: $27,000\.00 \- $34,000\.00 per month

328M+M8 Hermosillo, Sonora, Mexico

$MXN 27,000-34,000/year