Sonora Help Desk & IT Support Job Listings

Warehouse Assistant $11,50064688097980931120

Indeed

Warehouse Assistant $11,500

***Join our team as a Warehouse Assistant.*** ***WAREHOUSE ASSISTANT*** **WE OFFER:** * **Job-specific training** * **Monthly salary of $9,560, less taxes** * **Statutory benefits.** * **Productivity bonus of $800 per month** * Monthly food vouchers worth $1,200 * Life insurance. * Medical expense plan. * Funeral expense insurance. * Subsidized cafeteria service. * Savings fund (starting from the 4th month). * Savings box. * Career development plan **RESPONSIBILITIES** * Enter stored products into the system. * Receive, organize, and pick automotive parts. * Package products in boxes and apply labels. * Assist with inventory tasks. * Load and unload materials. * Maintain order and cleanliness in the work area. *This service is free of charge, without distinction or discrimination for any reason.* Position type: Full-time Salary: Starting at $11,500.00 per month Benefits: * Life insurance * Food vouchers Education: * Completed high school diploma (preferred) Work location: On-site employment

328M+M8 Hermosillo, Sonora, Mexico

MXN 11,500/month

Technical Support Specialist64668297661569121

Indeed

Technical Support Specialist

Live the SONDA experience Here you transform your career! Why be part of SONDA? The answer is very simple: because like you, we love what we do, we have a passion for innovation and we are convinced that through knowledge and technology we will not only transform our clients' businesses, but also the future. At SONDA, you will live a work experience with various opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology. We are looking for a **Service Desk Agent Tier 2** **You will have the opportunity to:** * Provide support and technical assistance to users * Provide the client with technical assistance by solving their incidents **What requirements must I meet to join the team?** * **Advanced English level for written and verbal communication with internal and external customer** * High school diploma or GED * Basic computer navigation skills * Strong communication skills * IOS / Windows troubleshooting * VPN Support Monday to Friday, from 5:00 AM to 2:00 PM. On site, only in Hermosillo. Blvd. Navarrete 66\. Col. Valle Escondido. **What can you expect from us?** Work flexibility, promoting balance in your personal and professional life. Professional development and constant evolution of your skills, always according to your interests. A collaborative, diverse and innovative environment that encourages teamwork. **What do we offer?** SONDA Academy, an educational platform for constant learning that seeks to maximize your professional development. SONDA Wellness, which promotes a series of initiatives focused on your physical, mental and social health. And much more! Diversity \+Inclusion \= Innovation and collaboration At SONDA we are committed to diversity, we promote an inclusive environment that guarantees that talents can work in a positive climate that invites them to develop their professional career with equal opportunities. Because we know that a diverse environment is a fundamental element in driving innovation, we look for candidates based on their professional qualifications, regardless of their race, skin color, religion, age, sex, sexual orientation, gender identity, nationality or disability. Be part of our team! Tipo de puesto: Tiempo completo Sueldo: $18,000\.00 al mes Lugar de trabajo: Empleo presencial Hermosillo.

328M+M8 Hermosillo, Sonora, Mexico

MXN 18,000/year

Help Desk-Infrastructure Monitoring64601538498179122

Indeed

Help Desk-Infrastructure Monitoring

**Job Objective:** Ensure operational continuity of Engineering department services through preventive monitoring and timely detection of incidents in customer and internal infrastructure servers, networks, and systems. **Required Technical Knowledge:** * Windows Server administration. * Networking. * Antivirus and security solution management. * Monitoring solutions: Datto, Zabbix, PRTG (desirable). * Backup tools: Veeam (desirable). * Experience with help desk management systems. **Main Responsibilities:** * Monitor customer and company systems and servers in real time. * Analyze alerts generated by monitoring tools (Datto, Zabbix, PRTG). * Address or escalate incidents to the Engineering team according to their impact level and priority. * Implement and administer an internal ticketing or help desk system. * Support configuration and maintenance of backup tools. * Collaborate with the engineering team on continuous infrastructure improvement. * Document procedures, preventive actions, and corrective actions. **Key Competencies:** * Analytical thinking. * Responsibility and sense of urgency. * Attention to detail. * Effective communication and teamwork. Job Type: Full-time Salary: $17,000.00 – $20,000.00 per month Work Location: On-site

Blvr. P.º Río Sonora Nte. 194, Proyecto Rio Sonora Hermosillo XXI, 83270 Hermosillo, Son., Mexico

MXN 17,000-20,000/year

Indeed

IT Support

Live the SONDA experience Here you transform your career! Why be part of SONDA? The answer is very simple: because like you, we love what we do, we have a passion for innovation and we are convinced that through knowledge and technology we will not only transform our clients' businesses, but also the future. At SONDA, you will live a work experience with various opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology. We are looking for a **Service Desk Agent Tier 2** **You will have the opportunity to:** * Provide support and technical assistance to users * Provide the client with technical assistance by solving their incidents **What requirements must I meet to join the team?** * **Advanced English level for written and verbal communication with internal and external customer** * High school diploma or GED * Basic computer navigation skills * Strong communication skills * IOS / Windows troubleshooting * VPN Support Monday to Friday, from 5:00 AM to 2:00 PM. On site, only in Hermosillo. Blvd. Navarrete 66\. Col. Valle Escondido. **What can you expect from us?** Work flexibility, promoting balance in your personal and professional life. Professional development and constant evolution of your skills, always according to your interests. A collaborative, diverse and innovative environment that encourages teamwork. **What do we offer?** SONDA Academy, an educational platform for constant learning that seeks to maximize your professional development. SONDA Wellness, which promotes a series of initiatives focused on your physical, mental and social health. And much more! Diversity \+Inclusion \= Innovation and collaboration At SONDA we are committed to diversity, we promote an inclusive environment that guarantees that talents can work in a positive climate that invites them to develop their professional career with equal opportunities. Because we know that a diverse environment is a fundamental element in driving innovation, we look for candidates based on their professional qualifications, regardless of their race, skin color, religion, age, sex, sexual orientation, gender identity, nationality or disability. Be part of our team! Tipo de puesto: Tiempo completo Sueldo: $18,000\.00 al mes Lugar de trabajo: Empleo presencial Hermosillo.

328M+M8 Hermosillo, Sonora, Mexico

MXN 18,000/year

Indeed

Technical Support

Experience SONDA Here you transform your career! Why join SONDA? The answer is very simple: because, just like you, we love what we do, we are passionate about innovation, and we are convinced that through knowledge and technology we will not only transform our customers' businesses, but also the future. At SONDA, you will experience a work environment with diverse opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology. We are looking for **Level 1B Help Desk Agent** **You will have the opportunity to:** * Provide technical support and assistance to users, ensuring timely resolution of their requirements. * Provide technical support by delivering and recording all necessary information to meet internal company and customer requirements. * Provide customers with technical assistance in resolving their incidents, managing all necessary actions to coordinate problem resolution and achieve customer satisfaction. **Ideal if you have knowledge and experience in:** * Customer service * Proficiency with Office software suite * Technical degree related to computer science or similar field * Experience in customer service and support * Experience handling tickets * Experience in technical support **What can you expect from us?** Work flexibility, promoting balance between your personal and professional life. Schedule: 48-hour weekly workweek. **On-site mode:** Blvd. Navarrete 66. Col. Valle Escondido. Hermosillo, SON. $11,000 gross per month. Professional development and continuous growth of your skills, always according to your interests. A collaborative, diverse, and innovative environment that encourages teamwork. What do we offer? SONDA Academy, an educational platform for continuous learning designed to maximize your professional development. SONDA Wellness, which promotes a series of initiatives focused on your physical, mental, and social well-being. And much more! Diversity + Inclusion = Innovation and collaboration At SONDA, we are committed to diversity and foster an inclusive environment that ensures talents can work in a positive atmosphere that encourages them to develop their professional careers with equal opportunities. Because we know that a diverse environment is a fundamental element for driving innovation, we seek candidates based on their professional qualifications, regardless of race, skin color, religion, age, sex, sexual orientation, gender identity, nationality, or disability. Join our team!

328M+M8 Hermosillo, Sonora, Mexico

MXN 11,000/month

Indeed

Accounting Assistant

RESPONSIBILITIES: * Accounting entry of disbursements in system * Invoice provisioning in system * Bank reconciliations * Handling of SAP and Contpaqi. * Management of SUA, IDSE, SIPARE, IMSS * Calculation of 3% state tax. * Receipt and recording of travel allowances WE OFFER: * Statutory benefits * Monthly salary $11,500 \- $12,000 NET * Schedule from Monday to Friday, 8:00am to 6:00pm * 1-hour lunch break * Free uniforms * Savings fund Position type: Full-time Salary: $11,500\.00 \- $12,000\.00 per month Benefits: * Savings fund * Discounts and preferential prices * Option for indefinite contract * Free uniforms Work location: On-site employment

328M+M8 Hermosillo, Sonora, Mexico

MXN 11,500-12,000/year

Indeed

Revenue Assistant

**Requirements**: \- Education: Bachelor's degree in Accounting, Business Administration or related field. \- Experience: 1 year (or more) in position \- Proficiency in Office software suite \- Experience with Compaq system \- Knowledge of Accounting, Accounting entries, and computer skills \- Flexible schedule availability \- Organized and proactive attitude **Job Description:** \- Issuance of invoices to the general public \- Customer registration \- Review and entry of accounting entries \- Invoicing \- Review of credit and debit receipts \- Application of customer payments \- Payment reconciliation Type of position: Full time, Indefinite duration Salary: $9,800\.00 \- $12,000\.00 per month Benefits: * Option for indefinite contract * Major medical insurance * Life insurance * Free uniforms * Grocery vouchers Workplace: On-site employment

Porto Cristo 105, Cerro, 83296 Hermosillo, Son., Mexico

MXN 9,800/month

Indeed

T2 IT Help Desk Agent

Live the SONDA experience Here you transform your career! Why be part of SONDA? The answer is very simple: because like you, we love what we do, we have a passion for innovation and we are convinced that through knowledge and technology we will not only transform our clients' businesses, but also the future. At SONDA, you will live a work experience with various opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology. We are looking for a **Service Desk Agent Tier 2** **You will have the opportunity to:** * Provide support and technical assistance to users * Provide the client with technical assistance by solving their incidents **What requirements must I meet to join the team?** * **Advanced English level for written and verbal communication with internal and external customer** * High school diploma or GED * Basic computer navigation skills * Strong communication skills * IOS / Windows troubleshooting * VPN Support Monday to Friday, from 5:00 AM to 2:00 PM. On site, only in Hermosillo. Blvd. Navarrete 66\. Col. Valle Escondido. **What can you expect from us?** Work flexibility, promoting balance in your personal and professional life. Professional development and constant evolution of your skills, always according to your interests. A collaborative, diverse and innovative environment that encourages teamwork. **What do we offer?** SONDA Academy, an educational platform for constant learning that seeks to maximize your professional development. SONDA Wellness, which promotes a series of initiatives focused on your physical, mental and social health. And much more! Diversity \+Inclusion \= Innovation and collaboration At SONDA we are committed to diversity, we promote an inclusive environment that guarantees that talents can work in a positive climate that invites them to develop their professional career with equal opportunities. Because we know that a diverse environment is a fundamental element in driving innovation, we look for candidates based on their professional qualifications, regardless of their race, skin color, religion, age, sex, sexual orientation, gender identity, nationality or disability. Be part of our team! Tipo de puesto: Tiempo completo Sueldo: $18,000\.00 al mes Lugar de trabajo: Empleo presencial Hermosillo.

328M+M8 Hermosillo, Sonora, Mexico

MXN 18,000/year

Helpdesk – Infrastructure Monitoring64317484318594128

Indeed

Helpdesk – Infrastructure Monitoring

**Job Objective:** Ensure operational continuity of Engineering department services through preventive monitoring and timely detection of incidents in customer servers, networks, systems, and internal infrastructure. **Technical Skills Required:** * Windows Server administration. * Networking. * Antivirus and security solutions management. * Monitoring solutions Datto, Zabbix, PRTG (desirable). * Veeam backup tools (desirable). * Experience with helpdesk management systems. **Main Responsibilities:** * Monitor in real time the company's and clients' systems and servers. * Analyze alerts generated by monitoring tools (Datto, Zabbix, PRTG). * Handle or escalate incidents to the Engineering team according to their impact level and priority. * Implement and manage an internal ticketing or helpdesk system. * Support the configuration and maintenance of backup tools. * Collaborate with the engineering team on continuous infrastructure improvement. * Document procedures, preventive and corrective actions. **Key Competencies:** * Analytical thinking. * Responsibility and sense of urgency. * Attention to detail. * Effective communication and teamwork. Employment type: Full-time Salary: $17,000.00 - $20,000.00 per month Work location: On-site

Blvr. P.º Río Sonora Nte. 194, Proyecto Rio Sonora Hermosillo XXI, 83270 Hermosillo, Son., Mexico

MXN 17,000-20,000/year

POWER BI Support and Development Specialist64235238234753129

Indeed

POWER BI Support and Development Specialist

**Job Title:** POWER BI Support and Development Specialist for company. **Location:** Hermosillo, Sonora, near Grand Kino. **Position Type:** Full-time \| On-site **Department:** Operational Excellence / Systems **Job Description:** We are seeking a professional with experience in developing business intelligence solutions using Power BI, data integration, and basic technical support. This role is key to enabling strategic decision-making through interactive dashboards and reliable financial reporting. **Main Responsibilities:** * Design and develop Power BI dashboards with dynamic visualizations and intuitive navigation * Integrate and transform data from multiple sources (Excel, SQL, ERP, etc.) * Automate data analysis and visualization processes * Provide basic technical support to users (hardware, software, networks) * Train users on the use of reports and developed tools * Collaborate with the accounting department to validate financial data structures * Propose new metrics and visualizations that add business value **Requirements:** * Degree in computer systems engineering, computer science, or related field * Minimum of 4 years of experience in similar roles * Proficiency in Power BI, Power Query, SQL, APIs, ICTs, IoT, and cybersecurity * Desired experience with ERP or accounting systems * Intermediate English (technical reading and writing) * Experience leading teams (minimum 3 people) * Strong results orientation, analytical thinking, and focus on continuous improvement * Plus: experience with Oracle NetSuite **We Offer:** Salary: $25,000 gross monthly. Statutory benefits \+ 30 days of Christmas bonus. Company-provided benefits. Opportunities for professional growth Company-provided benefits. Collaborative environment and focus on innovation **Are you passionate about turning data into strategic decisions?** Apply now and become part of a team driving operational excellence through technology. Position Type: Full-time, Indefinite duration Salary: $25,000\.00 per month Application Questions: * Are you a graduate in systems engineering, computer science, or related field? * Do you have +4 years of experience in a similar position? * What is your proficiency level in Power BI, Power Query, SQL, APIs, ICTs, etc.? * What is your English language level? * Do you have a valid VISA? Work Location: On-site job

328M+M8 Hermosillo, Sonora, Mexico

MXN 25,000/year

Customer Services Manager642305319923231210

Indeed

Customer Services Manager

Summary The Customer Service Manager is responsible for leading and overseeing the customer service team to ensure customer satisfaction. This role involves establishing service standards, developing strategies to enhance the customer experience, and managing issue resolution. It is crucial for CVG’s commercial success, serving as a strategic connector between the customer and the operational team. Key Responsibilities and Main Activities * CVG customer service teams interact with customers and company sales and/or service representatives to handle a variety of pre\-sales or post\-sales service functions. * Receive and process transactions via phone, internet, and customer/representative correspondence, and respond to inquiries about CVG products or services. * May promote and sell company products or services, as well as investigate and resolve customer complaints. A key focus area is building strong business relationships through CVG’s extraordinary customer experience strategy. * Deliver value to small and medium\-sized customers while resolving all their inquiries. Identify opportunities for new business and organic revenue growth through inbound and outbound outreach. * Create a favorable impression and promote the CVG brand to strengthen our ability to attract, retain, and win with customers. * Manage the quotation and order fulfillment process in a timely manner, including order entry, order expediting, and coordination with Operations and Logistics for on\-time shipments. * Support the finance department in billing and overdue issues. * Manage customer forecasting/demand and inventory levels, working with the supply chain to meet customer demand. * Handle customer inquiries and complaints. Investigate and collaborate with other departments to resolve customer issues in a timely manner. * Participate in conference calls with internal or external partners regarding delivery issues or critical projects. Delivery Management * Forecast tracking and management * Dashboard coordination * Metrics Billing Management * Proactive billing process management * Pricing: contract expiration management and quotation follow\-up * Credit management: collaborate with Customers, Sales, and Finance to manage overdue invoices and accounts receivable Issue Management Metric – Billing Satisfaction Management * Support execution of improvement actions based on surveys: identify and drive corrective actions for recurring issues to build sustainability * Raise awareness and drive accountability in other functions based on VOC * Quality/Complaint awareness: act as focal point to share and communicate quality status * Communication: establish and maintain periodic performance review meetings with other relevant functions Metric – Survey Customer Relationship and Satisfaction * Customer communication to resolve escalated operational issues * Ensure VOC monitoring through surveys, regular meetings, and customer communication * Responsible for identifying and driving corrective actions and improvement projects/activities with support functions to increase customer satisfaction levels based on surveys and VOC feedback. Manage service delivery/interfaces and build service culture execution. * Ensure minimum weekly review of order backlog. Open order reports and forecast reports must be used to provide early warning of late deliveries to customers and the team. * Build a problem\-solving environment around permanent improvements in order fulfillment, pricing, delivery, quality, and credit, collaborating with customers on improvement projects. * Responsible for building a culture of ownership and continuous improvement within the virtual Customer Service team supporting assigned customers. Enable, Empower, Engage, and Lead * Provide daily guidance on customer service professionals’ activities, along with scheduled team and individual performance updates on customer results, goal achievement, and process updates. * Develop and maintain a solid understanding of team strengths and development needs, engaging in regular conversations about progress in both areas. * Promote and coach a self\-managed environment that encourages decision\-making, participation, and innovation within the team. Order Management and Forecasting * Enter orders: review correct lead time, pricing, and PO revision requirements; download orders from email or customer portal as required. * Update forecast: access customer portals weekly or convert emailed information into the appropriate format for forecast updates. * Ensure forecast excludes firm period (four weeks) and check that the current revision of the part number is used. * Track POs that cannot be entered due to missing pricing or inactive part numbers; follow up weekly with the responsible department. * Review urgent part numbers daily and include in sales notifications if materials are available. * Request changes or updates in dates, pricing, or revisions through customer portal or email when required. * Gather and organize the shortages list and follow up with the purchasing department for expected arrival dates. * Generate reports with requested information, mainly order status reviews. * Verify that orders and customer forecasts align with captured data. * Evaluate and analyze customer forecasts. Verbal Skills * Fluent in English – written and spoken * Ability to communicate effectively with colleagues across the organization * Ability to generate reports and procedure manuals * Ability to effectively present information and respond to questions from management, employees, and customers Mathematical Skills * Mathematical skills for efficiency calculations, consumption, response times, capacity, cycle time, financial calculations, etc. * Mathematical ability for problem\-solving and data analysis Reasoning Ability * Deductive reasoning capability * Ability to organize thoughts and priorities under significant pressure * Must be able to reason and solve problems based on technical understanding of needs and procedures * Ability to define problems and draw valid conclusions * Ability to interpret a wide variety of technical instructions and handle both abstract and concrete variables * Commercial insight * Effective communication Computer Skills * Proficient in Microsoft Office software * ERP * Oracle * Minitab CVG IS AN EQUAL OPPORTUNITY EMPLOYER Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status. Visa Sponsorship Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the country of the job posting location on a full\-time basis. No Unauthorized Referrals from Recruiters \& Vendors Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received. Career Scam Disclaimer Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third\-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG’s website to verify the authenticity of any employment opportunities.

C. 38 60, Solidaridad, 84259 Agua Prieta, Son., Mexico

Negotiable Salary

Human Resources Generalist641500036948501211

Indeed

Human Resources Generalist

We are looking for a Human Resources Analyst who actively contributes to the efficient operation of the department, ensuring the proper execution of talent management processes, personnel administration, and regulatory compliance. This position is key to maintaining order, internal communication, and the well-being of our employees. * Manage recruitment and selection processes (job postings, interviews, coordination of screening and onboarding procedures). * Handle personnel movements (hires, terminations, position changes, incidents). * Administer employee files and ensure compliance with required documentation. * Address employee inquiries and requests. * Ensure adherence to internal policies and current labor regulations. * Provide general support to the HR department: such as organizing events, participation in Social Responsibility initiatives, and employee assistance. Job type: Full-time Salary: Starting at $12,400.00 per month Benefits: * Savings fund * Employee discounts * Discounts and preferential pricing * Company parking * Free parking * Option for indefinite contract * Company phone Education: * Completed bachelor's degree (Desirable) Experience: * Recruitment and selection: 1 year (Desirable) Workplace: On-site position

W4M2+82 Guaymas, Sonora, Mexico

MXN 12,400/year

Indeed

Telephone Agent

Experience SONDA Here you transform your career! Why join SONDA? The answer is very simple: because just like you, we love what we do, we are passionate about innovation, and we are convinced that through knowledge and technology we will not only transform our customers' businesses but also the future. At SONDA, you will experience a work environment with diverse opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology. We are looking for **Level 1A Help Desk Agent** **You will have the opportunity to:** * Provide technical support and assistance to users, ensuring timely solutions to their requirements. * Provide technical support by delivering and recording all necessary information to meet the company's and its clients' internal requirements. * Provide customers with technical assistance in resolving their incidents, managing all necessary actions to arrange problem resolution and achieve customer satisfaction. **Ideal if you have knowledge and experience in:** * Customer service * Office suite software handling * Technical degree related to computing or similar field. * Experience in customer service and support. What can you expect from us? Work flexibility, promoting balance in your personal and professional life. Working hours: 48 hours per week Salary: $9,000 gross per month **On-site mode:** Blvd. Navarrete 66\. Col. Valle Escondido. Hermosillo, SON. Professional development and continuous growth of your skills, always according to your interests. A collaborative, diverse, and innovative environment that encourages teamwork. What do we offer? SONDA Academy, an educational platform for continuous learning aimed at maximizing your professional development. SONDA Wellness, which promotes a series of initiatives focused on your physical, mental, and social well-being. And much more! Diversity \+ Inclusion \= Innovation and collaboration At SONDA, we are committed to diversity and foster an inclusive environment that ensures talents can work in a positive atmosphere that invites them to develop their professional careers with equal opportunities. Because we know that a diverse environment is a fundamental element for driving innovation, we seek candidates based on their professional qualifications, regardless of race, skin color, religion, age, sex, sexual orientation, gender identity, nationality, or disability. Join our team!

328M+M8 Hermosillo, Sonora, Mexico

MXN 9,000/month

Human Resources Assistant641483153102091213

Indeed

Human Resources Assistant

*Leading company in alternative solutions for specialized maintenance services to the corporate sector with over 17 years of experience in Mexico.* We are looking for a **Human Resources Assistant** *Objective: Ensure timely and accurate execution of hiring and payroll processes, support various human resources procedures and activities, and develop a comprehensive professional profile within the company.* RESPONSIBILITIES: * Management of employee incidents, files, preliminary payroll, and worker records * Support in selection, recruitment, and hiring processes * Updating the company's new HR system REQUIREMENTS: * One year of experience or recent graduate in Administration, Human Resources, or Psychology. WE OFFER: * Opportunity for comprehensive growth. * Salary plus statutory benefits * Comprehensive development in the HR field Job type: Full-time Salary: $11,000.00 - $12,000.00 per month Work location: On-site position

85000, Calle Chihuahua & Calle Hidalgo, Centro, Fundo Legal, 85000 Cdad. Obregón, Son., Mexico

MXN 11,000/month

Backup Consultant - Veritas (CDMX)641483077803541214

Indeed

Backup Consultant - Veritas (CDMX)

**Do you like challenges? Do you have experience in data backup systems? Are you good with methodologies that allow adaptability?** We are looking for a **Backup Consultant \- Veritas Netbackup** Contact **WhatsApp: 55 7905 7946** **On-site work \- CDMX** This professional is responsible for the administration and support of data backup systems. Their primary role is to ensure the availability, integrity, and proper functioning of backup solutions within the organization's technology infrastructure. **Essential Technical Knowledge** \- Basic knowledge of SAN, NAS, and DAS \- Familiarity with iSCSI, NFS, SMB/CIFS \- Basic knowledge of solutions such as AWS S3 or Azure Blob Storage \- Tools: Veeam, **Netbackup**, or native storage solutions \- Certifications are desirable: * **Veritas Netbackub** **Main Responsibilities** \- On-premise backup solutions \- Administration and support of backup systems **Key Skills** \- Learning ability \- Teamwork \- Analytical thinking \- Effective verbal and written communication. \- Responsiveness \- Attention to detail \- Technical language. *On-site work* Job type: Full-time, Indefinite duration Salary: $27,000\.00 \- $34,000\.00 per month

328M+M8 Hermosillo, Sonora, Mexico

MXN 27,000-34,000/year

IT Support Representative (with CRM and HR Support)641473433998101215

Indeed

IT Support Representative (with CRM and HR Support)

Job Title: IT Support Representative (with CRM and HR Support) **Company:** Global Advantage **Location:** Fundó Legal, 84030 Nogales, Son, Mexico **Job Type:** Full\-Time **Salary:** $12,070 \- $23,293 per month (depending on experience) **Posted:** October 6, 2025 About Us Contact us via WhatsApp at **\+52 631 199 3314** Global Advantage is a leading Business Process Outsourcing (BPO) firm committed to delivering exceptional services to clients worldwide. We are seeking a skilled IT Support Representative to join our team in Nogales, Mexico, to ensure the smooth operation of our IT infrastructure while providing occasional support in HR and recruiting functions. If you're a problem\-solver who thrives in a dynamic BPO environment and enjoys multitasking, this role is for you! Job Description Contact us via WhatsApp at **\+52 631 199 3314** As an IT Support Representative at Global Advantage, your primary responsibility will be to provide robust IT support to maintain our critical systems, troubleshoot hardware and software issues, and onboard employees to collaboration platforms. Additionally, you will manage CRM systems, with a preference for GoHighLevel expertise, and assist with HR tasks such as recruiting calls and job postings. This role requires strong technical proficiency combined with excellent communication skills to support our fast\-paced BPO operations. Key Responsibilities * **IT Support (Primary Focus):** * Diagnose and resolve hardware and software issues for employees and clients, ensuring minimal downtime in our BPO environment. * Onboard new hires to platforms like Slack or Microsoft Teams, including account setup, training, and troubleshooting. * Manage and maintain CRM systems, with a strong preference for GoHighLevel expertise (e.g., configuring workflows, integrations, and user support). * Provide technical assistance via phone, email, or remote tools to address IT\-related inquiries promptly. * **HR and Recruiting Support (Secondary Duties):** * Handle incoming calls related to recruiting, such as screening candidates or answering applicant questions. * Create and post job listings on platforms like Indeed to attract top talent for our BPO operations. * Assist with HR tasks, including employee onboarding documentation, basic policy inquiries, and supporting HR team initiatives. * **General Duties:** * Collaborate with cross\-functional teams to ensure seamless operations in a high\-volume BPO setting. * Document IT procedures and resolutions to support knowledge sharing and operational efficiency. * Stay updated on emerging IT tools and best practices to enhance system reliability and performance. Requirements * **Must be located in Fundó Legal, 84030 Nogales, Son, Mexico.** * Proven experience in IT support, including troubleshooting and repairing computer hardware and software in a professional setting. * Familiarity with CRM systems; experience with GoHighLevel is highly preferred. * Proficiency in onboarding tools like Slack and Microsoft Teams. * Strong communication skills for handling calls and providing clear, concise instructions. * Ability to multitask between technical support and administrative duties in a fast\-paced BPO environment. * High school diploma or equivalent; associate's or bachelor's degree in IT, Computer Science, or related field is a plus. * At least 1 years of relevant experience in IT support or a similar role, preferably in a BPO or tech\-driven organization. Preferred Skills * Experience in recruiting or HR functions, such as posting jobs on Indeed or managing applicant tracking systems. * Knowledge of basic networking, cybersecurity practices, and remote support tools (e.g., TeamViewer, Zoom). * Customer service experience in a tech or BPO environment, with a focus on client satisfaction. * Ability to work independently with minimal supervision while meeting tight deadlines. What We Offer * Competitive salary of $12,070 \- $23,293 per month, based on experience. * Benefits package, including health insurance, and paid time off. \* * A collaborative team culture focused on innovation, efficiency, and work\-life balance in a dynamic BPO setting. **How to Apply:** Contact us via WhatsApp at **\+52 631 199 3314** to apply or learn more! Submit your resume and a brief cover letter explaining your experience with CRM systems, IT troubleshooting, and any BPO experience. Job Types: Full\-time, Part\-time Pay: $12,601\.35 \- $26,620\.03 per month Expected hours: 23 per week Work Location: In person

84030, Fundó Legal, Centro, 84000 Heroica Nogales, Son., Mexico

MXN 12,070-23,293/year

Indeed

French Phone Agent

Join the SONDA team! If you're looking for a new challenge to innovate and transform the future, then we want you to be part of our team. Join the leading Latin American company in IT services, a place where you can boost your career, gain knowledge, and grow professionally. In the operations area, we are currently seeking a **Help Desk Agent in French**. **You will have the opportunity to:** * Provide technical support and assistance to users, ensuring timely resolution of their requests. * Offer technical support by providing and recording all necessary information to meet internal company requirements and those of its clients. * Provide customers with technical assistance in resolving their incidents, managing all necessary actions to achieve problem resolution and ensure customer satisfaction. **You must have knowledge and experience in:** * **French: Advanced / Fluent Level** **Ideal if you have knowledge and experience in:** * Technical degree related to computing or similar fields. * Experience handling tickets. * Experience in technical support. * Customer service experience. * Proficiency in Office software. * Experience in customer service and attention. **What can you expect from us?** Workplace flexibility, promoting balance between your personal and professional life. Schedule: 48-hour weekly workweek. On-site mode: Blvd. Navarrete 66\. Col. Valle Escondido. Hermosillo, SON. $20,000 Gross per month Professional development and continuous enhancement of your skills, always aligned with your interests. A collaborative, diverse, and innovative environment that fosters teamwork. **What do we offer?** SONDA Academy, an educational platform for continuous learning designed to maximize your professional development. SONDA Wellness, which promotes various initiatives focused on your physical, mental, and social well-being. And much more! Diversity \+ Inclusion \= Innovation and collaboration At SONDA, we are committed to diversity and promote an inclusive environment that ensures talents can work in a positive setting that encourages professional growth with equal opportunities. Because we know that a diverse environment is a fundamental element for driving innovation, we seek candidates based on their professional qualifications, regardless of race, skin color, religion, age, sex, sexual orientation, gender identity, nationality, or disability. Be part of our team!

328M+M8 Hermosillo, Sonora, Mexico

MXN 20,000/year

Computer and Cell Phone Repair638408857488651217

Indeed

Computer and Cell Phone Repair

**At TechPeople, our commitment is to attract, develop, and retain the best technological talent by creating an environment where empathy, excellence, and teamwork are the foundation for building lasting and trustworthy relationships.** We believe in a culture of innovation and dynamism, where every team member has the opportunity to grow, add value, and maximize their potential. We are currently looking for a **Specialized Repair Technician** to join our team and provide advice to our customers. If you are passionate about technology, have exceptional customer service skills, and love the Apple brand, we are looking for you! The ideal candidate to train as a Technical Specialist and join our team should have experience in assembling and disassembling computers and in customer service. Work location: **iSHOP HERMOSILLO COLOSSUS** **Responsibilities:** * Provide technical support to Apple and PC users. * Assemble and disassemble computers. * Resolve hardware and software issues on customer devices. * Deliver excellent customer service through various communication channels. **Requirements:** * Knowledge in computer assembly and disassembly (6 months verifiable) * Previous experience in technical support and customer service (6 months verifiable) * Solid knowledge of hardware and software * Passion for technology and customer service. * Availability to travel (mandatory) * Completed high school (Systems, Computer Science, or related field). **Benefits:** * Opportunities for professional growth and development. * Dynamic and collaborative work environment. * Ongoing training on new technologies and Apple products. * "APPLE TRAINING AND CERTIFICATION" **We offer:** * Fixed Base Salary (Monthly) $12,600 * Performance Bonus of $2,100 * Statutory benefits * **Benefits exceeding statutory requirements:** * FOOD VOUCHERS 10% Monthly * SAVINGS FUND * CARSO GROUP DISCOUNTS **If you are interested, please apply through this channel and we will contact you.** Job type: Full time, Indefinite duration Salary: Up to $12,600.00 per month Benefits: * Savings fund * Option for indefinite contract * Free uniforms * Food vouchers Supplementary pay: * Productivity bonus Shift type: * Includes weekends * Rotating * 8-hour shift Application questions: * Are you available to travel? * How long does it take you to commute to Plaza Colossus? Workplace: On-site job

328M+M8 Hermosillo, Sonora, Mexico

MXN 12,600/year

Apple Devices Technician - iShop Mixup638408856038431218

Indeed

Apple Devices Technician - iShop Mixup

At **TechPeople**, our commitment is to attract, develop, and retain the best technological talent by creating an environment where empathy, excellence, and teamwork are the foundation for building lasting and trustworthy relationships. We promote a culture of innovation and dynamism, where each collaborator has the opportunity to grow, add value, and fully develop their potential. **Repair Technician** – Computers and Mobile Phones **Responsibilities:** \- Provide technical support for phones and computers. \- Assemble and disassemble computers. \- Diagnose and resolve hardware and software issues. \- Offer customer service and support through various communication channels. **Requirements:** \- Completed high school with a technical degree in Technical Service or related bachelor's degree. \- Minimum 6 months of experience in corrective and preventive maintenance of hardware and software. (**Internships and Service**) \- Flexible availability. \- Customer service and problem-solving skills. **Benefits:** \- Fixed salary: **$12,600 gross monthly**. \- Bonuses starting at: **$2,100 \+ uncapped commission scheme** \- Statutory benefits from day one. \- **Grocery vouchers 10%** \- Additional benefits including discounts and vouchers. If you meet the requirements, apply through this channel. Job type: Full-time, Indefinite duration Salary: $12,600\.00 \- $15,000\.00 per month Benefits: * Savings fund * Discounts and preferential pricing * Option for indefinite contract * Free uniforms * Grocery vouchers Additional compensation: * Monthly bonus Shift type: * Includes weekends * Rotating shifts * 8-hour shift Experience: * PC or mobile phone repair: 1 year (Desirable) Work location: On-site position

Av. Javier de León 504, Pitic, 83150 Hermosillo, Son., Mexico

MXN 12,600-15,000/year

Indeed

surtidor

surtidor Apply Now About DHL SURTIDOR JOB IDMX16246 COUNTRYMexico CITYHermosillo CATEGORYTransportation

328M+M8 Hermosillo, Sonora, Mexico

Negotiable Salary

Indeed

Visual Display Leader

* **Coordinate, supervise, and provide feedback to the sales floor team** for the joint implementation of marketing in sections and setups of commercial events previously sent by the corporate area, to improve the store's image. * **Develop monthly work plans** for organizing daily and weekly activities * **Obtain sales indicators from the management team and area leader to analyze results and take action on marketing** of sections and items with opportunity for proper visual presentation. * Execute and coordinate the Visual Presentation and *Display* training plan together with HR for their team, collaborators, and new sales floor staff. * Communicate, train, and manage with the store team the use of the *Site* for Visual Presentation and *Display* * **Supervise the correct submission of photographic reports** for campaign setups and *PV and D* manuals. * Follow up and **report advertising materials**, hardware, and furniture to the control desk on time. * Follow up on **destruction and disposal of display materials** according to current procedures. * Maintain order and cleanliness in the display warehouse and workspace. * **Develop monthly campaign setup and marketing plan** Requirements: Bachelor's degree incomplete or completed in Graphic Design, Fashion, Marketing, or Graphic Communication Intermediate-level knowledge of Office Suite and basic-level knowledge of Google Suite Knowledge of fashion trends desirable. Job type: Full-time Salary: $11,500.00 per month Benefits: * Salary increases * Savings fund * Discounts and preferential prices * Company parking * Referral program * Medical expense insurance * Life insurance * Additional vacations or paid leave * Grocery vouchers * Restaurant vouchers Workplace: On-site job

328M+M8 Hermosillo, Sonora, Mexico

MXN 11,500/month

Technical Support Agent638402969451551221

Indeed

Technical Support Agent

Live the SONDA experience Here you transform your career! Why join SONDA? The answer is very simple: because, just like you, we love what we do, we are passionate about innovation, and we believe that through knowledge and technology we will not only transform our customers' businesses but also the future. At SONDA, you will experience a work environment with diverse opportunities for personal and professional growth—an excellent place to learn and contribute to improving people's quality of life through technology. We are looking for a **Level 1B Help Desk Agent** **You will have the opportunity to:** * Provide technical support and assistance to users, ensuring timely resolution of their requests. * Offer technical support by delivering and recording all necessary information to meet internal company requirements and those of its clients. * Provide customers with technical assistance in resolving their incidents, managing all necessary actions to coordinate problem resolution and achieve customer satisfaction. **Ideal if you have knowledge and experience in:** * Customer service * Proficiency with Office software suite * Technical degree related to computer science or similar field * Experience in customer service and support What can you expect from us? Work flexibility, promoting balance between your personal and professional life. Working hours: 48 hours per week Salary: $11,000 gross per month **On-site mode:** Blvd. Navarrete 66\. Col. Valle Escondido. Hermosillo, SON. Professional development and continuous improvement of your skills, always aligned with your interests. A collaborative, diverse, and innovative environment that promotes teamwork. What do we offer? SONDA Academy, an educational platform for continuous learning designed to maximize your professional development. SONDA Wellness, which promotes various initiatives focused on your physical, mental, and social well-being. And much more! Diversity \+ Inclusion \= Innovation and collaboration At SONDA, we are committed to diversity and foster an inclusive environment that ensures talents can work in a positive atmosphere that encourages professional growth with equal opportunities. Because we know that a diverse environment is fundamental to driving innovation, we seek candidates based on their professional qualifications, regardless of race, skin color, religion, age, sex, sexual orientation, gender identity, nationality, or disability. Join our team!

328M+M8 Hermosillo, Sonora, Mexico

MXN 11,000/month

Expert Customer Service (m/f/d)638402510580511222

Indeed

Expert Customer Service (m/f/d)

**Company Description** ----------------------- LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions. Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together. **Job Description** ------------------- * Manages day\-to\-day customer service for selected customers * Coordination of day\-to\-day operations between Advanced Delivery Center (ADC), customers, LEONI production facilities \& third party logistics * Processes customer orders in ERP system of principle company, analyzes customer schedules against agreed contracts, incl. capacity and flexibility agreements and negotiates potential solution for deviations * Monitors availability of required finished goods at ADC and initiates emergency measures if required * Supports the dispatch process and outbound trucks planning at ADC * Supports the technical change process in ERP system of principle company * Ensures accuracy of FG inventory in ERP system of principal company, supports cycle counting and stock take process at ADC * Tracks ADC FG excess stock and takes necessary actions to reduce it * Monitors KPIs in the area of responsibility * Monitors customer satisfaction and coordinates actions in case of deviations * Supports Sales for VCM related recharges to customers (obsolete material, freights, services) * Demand management of NAFTA customers in SAP IBP and Interface to EMEA customers **Qualifications and Experience** --------------------------------- * Degree in Economics/Engineering * Customer service/planning experience (automotive preferred) * English C1 * MS\-Office, ERP system knowledge (SAP preferred) * Self\-starter/Organized/Quick Learner/Result oriented * Ability to work in a high\-pressure environment/prioritize task in multiple work streams/work in International Team **Benefits** ------------ * Benefits: Superior benefits package, Weekly payroll, Major Medical Insurance, Life Insurance * Benefits will be discussed during the interview process. **Interested?** --------------- People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. Elvira Garcia Email Address:elvira.garcia@leoni.com

328M+M8 Hermosillo, Sonora, Mexico

Negotiable Salary