Shift Manager (Capas)

Description

Summary: Leads store operations, ensures excellent guest service, maintains restaurant standards, implements marketing, and develops a loyal customer base while coaching staff. Highlights: 1. Lead store operations and ensure excellent service and hospitality. 2. Implement marketing programs to drive business and guest loyalty. 3. Coach Food Servers on salesmanship techniques to increase average checks. Job description * Leads to ensure that the entire store is fully prepared and the store team is ready for the shift * Ensures that excellent service and hospitality are delivered to each guest by setting and sustaining a fun, positive and energetic shift * Maintains the cleanliness and organization of the restaurant, which includes the dining area, restroom, kitchen and preparation areas as well as the exterior of the store in cases applicable, and the good working condition of all equipment * Effectively implements local restaurant marketing programs to drive trials and create repeat business. Leads and coaches Food Servers in selling new products and promotions to guests. * Develops positive relationships that will create loyalty among guests. Conceptualizes and implements local marketing programs that reward frequent patrons, strengthening their loyalty to the brand and the frequency of their visits * Increases the store’s average check by coaching, monitoring and recognizing Food Servers in executing salesmanship techniques such as suggestive selling and up\-selling * Plans, to recognize performers and provide updates on relevant developments and critical matters needing emphasis **Requirements:** * Candidate must possess at least a Bachelor’s/College Degree in Hotel and Restaurant Management, Business Management or any 4\-year course related to Hospitality or Food Service Operations * Preferably with relative experience as Assistant Restaurant Manager / Branch Supervisor in Food\-Beverage Services Industry * Knowledgeable and Experienced in various Restaurant Operations Facets Job Types: Full\-time, Permanent Pay: From $17,000\.00 per month Work Location: In person