Waiter Captain

Description

Job Summary: Mentory Grupo Consultor is seeking a Waiter Captain to supervise service operations, coordinate daily activities, and lead the team to ensure customer satisfaction. Key Highlights: 1. Excellent work environment 2. Growth opportunity 3. Team organization and leadership skills **Mentory Grupo Consultor is seeking a Waiter Captain in Puebla, Puebla** ---------------------------------------------------------------------- ### **Vacancy: Waiter Captain.** **Key Responsibilities of the Waiter Captain:** * **Service Supervision:** Supervises waiters’ punctuality, uniform compliance, and service efficiency, as well as inspects table setups and cleanliness of service areas (stations and tables). * **Customer Service:** Greets and seats guests, takes special orders, and addresses complaints or needs to ensure a positive experience. * **Operational Coordination:** Organizes workstations, assigns tasks, and manages service flow during peak hours. * **Leadership:** Trains new staff, leads team meetings, and occasionally assists with inventory and supply management. ### **Requirements** * Minimum of **2 years** experience as a Waiter Captain or in a similar role * Excellent service-oriented attitude * **Attentive, helpful, and responsible** individual * Strong **team organization and leadership skills** * Customer satisfaction focus and ability to work under pressure ### **Main Responsibilities** * Supervise and coordinate the waiter team * Ensure high-quality service delivery * Support daily restaurant operations * Guarantee adherence to service standards ### **We Offer** **Salary:** **$12,000 to $15,000 MXN** (based on experience) **Bi-weekly payment** **Full-time position** * **Statutory benefits** starting from the **third month** * **Complimentary meals** * **Uniforms provided at no cost** * Excellent work environment * Growth opportunity **If you are passionate about service, leadership, and working in a dynamic environment, this opportunity is for you.** **Desired Education Level:** Bachelor’s degree \- certified **Desired Experience Level:** Expert level **Departmental Function:** Tourism / Hospitality **Industry:** Restaurants *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c96ba5350000310008b948\&source\=indeed*