Description
Job Summary:
Provide in-store operational support by executing sales processes, organizing merchandise, and delivering customer service.
Key Responsibilities:
1. Collaborate in meeting operational and commercial performance indicators
2. Organize merchandise and implement planograms
3. Provide customer service and process transactions at the cash register
Provide floor-level operational support in the store by executing sales, merchandise organization, and customer service processes established by AutoZone, collaborating effectively to meet the assigned store’s operational and commercial performance indicators.
* Organize merchandise on the sales floor, in overstock areas, and in delivery trucks, adhering to applicable merchandising guidelines.
* Accurately implement planograms;
* Scan merchandise to complete inventory counts;
* Perform proper “fronting” and labeling to categorize merchandise, and participate in store opening and closing tasks, as well as cleaning activities on the sales floor, to ensure correct product placement and store presentation.
* Deliver customer service by addressing inquiries regarding product location, specific product type information, functionality, and pricing, thereby providing excellent service reflected in successful point-of-sale transactions; also handle customer phone calls to clarify questions about specific products or orders.
* Accurately process cash and card transactions, returns, and exchanges, fully complying with AutoZone’s cash handling policies to ensure effective payment processing and point-of-sale transaction closure.
* High school diploma or equivalent
* Prior experience as a warehouse associate, cashier, or general assistant.
* Customer service experience preferred.
AutoZone de México is the leading retailer and distributor of automotive parts and accessories in the Americas. In Mexico, there are more than 800 stores; two distribution centers; one Store Support Center, the Centro de Apoyo a Tiendas (CAT), located in Monterrey, México; one Business and Technology Store Support Center (BTSSC) located in Chihuahua; and more than 16,000 AutoZoners nationwide.
Our customer\-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.