Summary: This role provides day-to-day and engineering support for outage planning and execution within the Medium Gas Turbines team, working closely with clients and regional teams. Highlights: 1. Work in close contact with global teams to provide customer solutions 2. Support outage planning and execution for Medium Gas Turbines 3. Focus on decarbonization, new technologies, and energy transformation A Snapshot of Your Day You will work in close contact with our Medium Gas Turbines team, including Field Services, Project Managers, and technical support groups. Your main task is to provide support in outage planning as well as engineering support during execution. How You’ll Make an Impact * Provide day‑to‑day support to regional clients with technical inquiries related to outages, in alignment with local teams and the PL Technical Support Group; create and follow up SFDC cases and manage customer inquiries before, during, and after outages. * Participate in outage preparation meetings, support local outage execution, and attend customer meetings when required by Field Services or the Project Management Group. * Provide technical clarification on inspection scopes (activities, tools, schedules, resources), create Fault Reports for major events, and support the Product Competence Center with technical questions and customer interactions. * Define spare parts for sales opportunities, support operational/mechanical troubleshooting, and guide Siemens regional teams on tools, instruments, processes, and Service Bulletin scopes. * Support Application Engineers in outage scheduling when requested by the AE PL Team and offer process and way‑of‑working clarification to regional Siemens teams and the Sweden Product Competence Center. * Ensure compliance with and/or enforcement of protocols, policies, guidelines, and competencies of the current Integrated Management System (EHS, Quality). What You Bring * University Degree in Electrical or Mechanical Engineering * Professional experience: 5 years in Thermal Power Plants positions * Technical Knowledge: Gas Turbines, IT tools at professional working proficiency level * Soft Skills: results‑focused, customer satisfaction oriented, multicultural approach About the Team We are a highly qualified team of engineers, in contact with global teams, providing Customer Solutions for the Latin America Region. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90\+ countries while ensuring our climate is protected. With \~100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150‑year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens‑energy.com/employeevideo Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character \- no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. Rewards/Benefits * Career growth and development opportunities; supportive work culture * Company‑paid Health and wellness benefits * Paid Time Off and paid holidays * Parental leave * Opportunity to work with a global team * Additional rewards based on your country will be further discussed with the hiring team * This is a remote position, with preference from someone that currently lives in Queretaro, México https://jobs.siemens‑energy.com/jobs