Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 stores and a large team of over 20,000 employees. We are the leading national pharmaceutical retail chain. Join our team! **Job Mission** The mission of this position is to supervise and manage the activities carried out by the store team, ensuring proper implementation of protocols and customer service standards. Oversee the flawless execution of current processes and policies, contributing through actions that generate higher profitability and cost control. **Job Description** Key Responsibilities \- Ensure quality standards in service delivery by monitoring the flawless execution of processes and activities performed by the team. \- Ensure compliance with business-established metrics, generate sales reports, and conduct operational checklists at the store level. \- Implement actions to maintain up-to-date inventory, ensure proper product facing and placement, as well as store orderliness and cleanliness. \- Evaluate direct reports using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. A bachelor’s degree in economics, administration, or related fields is desirable. \- Minimum 2+ years of experience in customer service, point-of-sale operations, value management and administration, and personnel management. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you—your well-being matters! We promote and verify the adoption of measures supporting equal opportunity and the elimination of all forms of discrimination across our recruitment processes and workplaces. We will never request any payment from you as part of the recruitment process; please exercise caution and avoid falling victim to fraud.