Position Summary: We are seeking an Outbound/Returns Analyst with experience in administrative processes, document control, and retail portal management for an administrative team. Key Highlights: 1. Key experience in outbound and return processes 2. Advanced Excel and Microsoft Dynamics proficiency 3. Focus on document control and administrative accuracy Outbound/Returns Analyst We seek a candidate with experience in **outbound processes, returns, credit notes, and document consultation via retail portals**, as well as proficiency in **advanced Excel**. This position is a **project-based temporary role**, integrated into an administrative team with strong emphasis on document control and accuracy. Responsibilities * Management of **outbound processes**, including: * Preparation and control of **credit notes**. * Return processes and administrative follow-up. * Document consultation and download from retail chain portals: * **Walmart**, **Sanborns**, **Liverpool**. * Use of **Microsoft Dynamics (x Dynamics)** for: * Validation of **PVPs**, barcodes, unit prices, and VAT. * Entry of SKUs, quantities, and return reasons. * Printing, control, and archiving of documents. * Follow-up on discrepancies, incidents, and pending cases. * Preparation of weekly and monthly reports. Requirements * Technical or administrative degree (in progress or completed). * Administrative experience in **outbound processes, returns, and tax documents**. * Experience using retail portals for document consultation. * **Advanced Excel** (VLOOKUP, pivot tables, cross-referencing, advanced filters). Offer * **$13,500 gross monthly** * **Statutory benefits** * **On-site cafeteria** * **Monthly vouchers: $1,000** * Schedule: **Monday to Friday, 9:00 to 18:00 hrs** * **Project-based temporary contract** Work Location Polanco, relocating to Azcapotzalco after 1 month