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On-Site Support Technician
MXN 20,000/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
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Description

**Job Description** We are seeking a highly competent **On-Site Support Technician** to join our operational team aboard a train equipped with critical telecommunications infrastructure for a **full month**. The candidate will be responsible for ensuring the proper operation of the network, satellite link, inter-carriage communications, and perimeter systems, providing direct user support and performing preventive and corrective maintenance. Includes accommodation and meals onboard the train during the assigned period. **Responsibilities** * On-site technical support to users (computers, printers, tablets, IP phones). * Monitoring and operation of the **satellite internet link**. * Network diagnostics and validation using **MikroTik RouterOS**. * Review and operation of **Fortinet (FortiGate)** firewall and analysis via **FortiAnalyzer**. * Supervision of wireless links between carriages using **Ubiquiti Loco / AirMax**. * Validation of internal WiFi network using **GWN (Grandstream) APs**. * Preventive maintenance of radios, APs, cabinets, switches, and cabling. * Preparation of **daily logs**, weekly reports, and technical documentation. **Technical Requirements** **Proven experience required in:** **Networking** · TCP/IP, VLANs, NAT, DHCP, DNS, STP/RSTP. · Diagnostic tools: ping, traceroute, MTR, iPerf. **MikroTik** · NAT, firewall, queues, mangle, routing. · Torch, logs, and monitoring tools. **Fortinet** · Security policies, UTM (IPS, WebFilter, AppControl), SSL Inspection. · CLI diagnostics (diag debug, sys top, iprope). · **Log analysis and reporting via FortiAnalyzer.** **Ubiquiti AirMax** · CCQ, MCS, SNR, noise, power, throughput. · AP/Station configuration. **GWN (Grandstream)** · Cloud platform management, SSIDs, VLAN tagging, diagnostics. **Documentation** · Proficiency in **Word**, **Excel**, **PowerPoint** for generating reports, logs, and results presentations. **Candidate Profile** * Technician or Engineer in networking, telecommunications, systems, or related field. * Minimum **2 years** of experience in technical support and networking. * Excellent diagnostic and problem-solving skills. * Ability to work autonomously and under pressure. * Strong communication, organizational, and disciplinary skills. * **Full availability to travel and remain onboard the train for 30 consecutive days.** **We Offer** * Full accommodation onboard the train: * **Private room** * **Meals included** * Unique experience in a mobile environment. * Professional team and remote support. * Competitive pay (based on experience). * Opportunity to participate in future project phases. * Working hours: 8:00 to 18:00. Employment type: Full-time, Indefinite term Salary: Up to $20,000.00 per month Work location: On the road

Source:  indeed View original post
Juan García
Indeed · HR

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