Job Summary: We are seeking a bilingual Junior Project Manager to coordinate projects and key accounts, acting as an operational liaison between departments and clients in an international setting. Key Highlights: 1. Key support in project and account management for the U.S. and Mexican markets. 2. Coordination of operational and logistical processes in a multicultural environment. 3. Opportunity to strengthen expertise in project and key account management. FORZA Laser is a leading company in the sale of metalworking machinery. With 10 years of industry experience, we are committed to delivering the world’s best after-sales support to our customers. This role is for a Junior Project Manager focused on supporting project and account management for clients—particularly in the U.S. and Mexican markets—acting as an operational liaison among Sales, International Logistics, Engineering, and customers. The purpose is to contribute to a seamless, professional, and bilingual customer experience, ensuring timelines, documentation, traceability, and service. We seek an organized individual with critical thinking skills, strong sense of responsibility, and willingness to learn. Someone who enjoys coordinating multiple processes, collaborating with multicultural teams, and building expertise in project and key account management within international environments. **PROFESSIONAL PROFILE** * Degree in International Business, Foreign Trade and Logistics, Administration, Engineering, or related fields. * 1–2 years of experience in operational roles, customer service, commercial support, or project coordination. **JOB RESPONSIBILITIES:** * Support execution and tracking of sales, importation, installation, and after-sales projects. * Coordinate internally with Operations, Logistics, Engineering, Sales, and Finance to ensure fulfillment of client commitments. * Maintain up-to-date project information in Odoo: schedules, progress, milestones, deliverables, and key documentation. * Follow up on client requests, questions, and requirements, ensuring clear and timely communication in English and Spanish. * Support supervision of contracts, payments, and commercial agreements under U.S. Uniform Commercial Code (UCC) guidelines. * Monitor, together with the team, manufacturing, shipments, and deliveries from Mexico, China, and the U.S., ensuring traceability and adherence to timelines. * Manage communication with strategic partners, distributors, and clients, maintaining a professional, bilingual, and service-oriented relationship. * Participate in preparing and updating operational and project progress reports for stakeholders and investors. * Systematically and standardly record and document agreements, meeting minutes, and project changes. * Contribute to continuous process improvement by proposing adjustments that facilitate cross-departmental coordination and enhance customer experience. **KNOWLEDGE, SKILLS, AND COMPETENCIES:** * Fundamentals of foreign trade and international logistics. * Basic knowledge of customs procedures. * Familiarity (even introductory) with UCC regulations. * Proficiency in CRM and ERP tools (Odoo, HubSpot preferred). * Intermediate-to-advanced Excel and data handling skills. * Clear and professional intercultural communication, both oral and written, in English and Spanish. * Structured planning and tracking of multiple tasks and projects. * Problem-solving and composure when managing situations under pressure. * Empathy and genuine customer orientation. * Attention to detail and documentation accuracy. * Proactivity, accountability, and ability to learn quickly. * Collaborative work across diverse departments and multicultural teams. **ADDITIONAL REQUIREMENTS:** * Advanced English proficiency required. * U.S. visa desirable but not mandatory. Employment type: Full-time Salary: $19,000.00 – $22,179.60 per month Experience: * In operational roles or project coordination: 1 year (Required) Language: * English (Required) Work location: Hybrid remote, Col. La Alameda 45679, 45679 Guadalajara, Jal.