**IT Technical Support** **Location:** Near Insurgentes Metro Station **Job Type:** Full-time **Are you passionate about technology and technical support?** Join our team and grow in a dynamic, continuously learning environment! **Key Responsibilities** * Provide hardware and software technical support (PCs, laptops, and mobile devices). * Configure and maintain networks (switches, routers, access control). * Administer and monitor **CCTV** and **biometric** systems. * Install and maintain software on computing and mobile devices. * Monitor antivirus solutions and ensure data protection. * Assist and advise users to resolve technical incidents. * Use remote control tools and manage IT inventories. * Perform data backups and recovery. **Requirements** * Technical degree in **Computer Science** or **Information Technology**. * Minimum of 3 **years** of experience in a similar role. * Knowledge of: * **Windows and Linux** operating systems. * Networking and cybersecurity. * Microsoft Office suite. * Skills: * Effective communication and empathy. * Ability to work under pressure and as part of a team. * Sense of urgency. **Benefits** * Statutory benefits. * **Major Medical Expense Insurance**. * Discounts and preferential pricing. * Gym service. * Option for an indefinite-term contract. **If you meet the profile and want to join a growing company, apply now.** Job Type: Full-time Salary: $15,000.00 – $18,000.00 per month Benefits: * Major medical expense insurance * Life insurance Workplace: On-site employment