Customer Service

Description

Job Summary: We are seeking an Administrative Assistant with customer service experience to manage orders, billing, and address customer inquiries, while occasionally supporting sales activities. Key Highlights: 1. Growth opportunities and continuous training 2. Administrative management with direct customer contact 3. Occasional support in identifying new sales opportunities If administrative management is your strength—but you don’t want to lose direct contact with customers—**this opportunity is for you!** *We offer*: * Statutory benefits from your start date * Growth opportunities * Success bonus: $3,000 MXN per month **(if the assigned salesperson meets their sales target)** * Net monthly salary: $10,000 * Ongoing training and growth opportunities * Stable schedule: Monday to Friday *Responsibilities*: * Order management, billing, database updates, shipment tracking, and service reports. * Responding to customer inquiries via phone or email. * Preparing quotations for sales representatives and managing returns or warranties. * Addressing customers’ administrative questions to facilitate sales closure. * Occasional support in identifying new sales opportunities. What Are We Looking For? * Bachelor’s degree in Administration, Dentistry, Commerce, or related fields. * Availability to perform month-end closing. * Prior experience in Customer Service, Administrative Assistant, or Back Office roles. * Service-oriented attitude and excellent written communication skills. * Proficiency in Excel and administrative/ERP software (e.g., Microsip or similar). **Join CLV, the leader in digital dentistry!** Employment Type: Full-time, Indefinite-term Salary: $10,000\.00 \- $13,000\.00 per month Benefits: * Company-provided mobile phone * Free uniforms Application Questions: * Have you previously used any ERP or CRM system (e.g., Microsip, HubSpot, etc.)? * Availability to stay late to perform month-end closing: * Have you performed billing tasks, order management, or shipment tracking? * Which customer service channels do you have experience with? Workplace: On-site employment