Job Summary: We are seeking a proactive and committed Dispatch Analyst - Monitor to join our team at a Mexican telecommunications company. Key Highlights: 1. Professional growth opportunity 2. Teamwork in a dynamic environment 3. Young and growing company We are a young, fresh, growing, 100% Mexican company dedicated to the telecommunications sector. We are looking for talent to join our Great Team as: **DISPATCH ANALYST \- MONITOR** Location: Benito Juárez, Cuautitlán, and San Jerónimo Training Location: Santa Fe **REQUIREMENTS:** · Incomplete university degree or completed high school · Availability of time (including weekends) · Willingness to commute to work locations · Attention to and follow-up on instructions **EXPERIENCE AND KNOWLEDGE:** · Data analysis · Excel proficiency (60% or higher) · Customer service · Management of WhatsApp groups · Customer service management platforms · Knowledge of fiber optics (preferred) · Field operations knowledge **COMPETENCIES:** · Proactive · Responsible · Committed · Punctual · Teamwork **WE OFFER:** Salary: $12,000.00 net monthly \+ Statutory benefits. Growth based on performance. If you are interested in this position, please apply through this channel or send your CV in PDF format to yara.sanchez@grupobrame.com or to 56 2556 6885 Position Type: Full-time, Indefinite term Salary: Starting from $12,000.00 per month Benefits: * Option for an indefinite-term contract Workplace: On-site employment