Position Summary: Responsible for managing and supervising processes related to bridge loan operations, FOVI portfolio, Borhis, SHF, and Fidere, ensuring their proper application and seeking continuous improvement. Key Responsibilities: 1. Attention to internal and external users 2. Analysis of portfolio processes and identification of improvements 3. Development of process automation strategies **Location:** MONTERREY, Nuevo León, MX **Category:** Administration **Requisition ID:** 120605 **Active Operations Manager B** **(Monterrey, Nuevo León)** At Banorte, we seek unique, strong, and extraordinary talent that drives the country’s transformation and innovation, positioning us as a key ally for robust growth with Mexico. We firmly believe that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. **Position Objective:** Responsible for managing and supervising processes related to bridge loan operations, FOVI portfolio, Borhis, SHF, and Fidere, ensuring their proper application. Each day you will face **new and interesting challenges** in your role, where you will be responsible for: * Providing excellent service to our internal and external users. * Analyzing existing portfolio processes and identifying opportunities for improvement. * Developing strategies to automate operational processes, thereby delivering agile and efficient service. * Ensuring accurate application of bridge loan repayments, as well as disbursements from various funds including FOVI, Borhis, SHF, and Fidere. * Establishing clear and precise administrative controls, strictly adhering to applicable regulations. **Requirements:** * Professional Education: + Bachelor’s degree or Engineering degree (certified). + Fields: Accounting, Administration, Systems. * Skills: + Teamwork. + Results- and objective-oriented, with focus on short-, medium-, and long-term goals. + Leadership. + Customer service. + Stress tolerance. + Decision-making. * Years of Experience: 2–3 years in the banking sector. * Areas of Experience: Portfolio management, Accounting, Development and promotion funds. * Other Requirements: Familiarity with APOLO, ALTAMIRA, ORACLE, SICA, SAPSOA, and Visual Pro systems. At Banorte, we operate under a principle of equal opportunity. Therefore, we do not discriminate based on age, ethnic origin, nationality, gender, sexual orientation, marital status, social condition, health status, religious beliefs, political doctrine, or disability