Position Summary: Coordinate external collection agencies to ensure portfolio follow-up, developing and implementing strategies to achieve objectives. Key Responsibilities: 1. Strategic coordination of collection agencies 2. Development and supervision of portfolio recovery strategies 3. Analysis of key collection management indicators **Objective:** Coordinate External Collection Agencies to ensure follow-up on assigned portfolio, generating and supervising the implementation of strategies aimed at meeting channel objectives. **Experience and Knowledge in:** * Experience in portfolio recovery usage or handling * Knowledge of key collection management indicators * Knowledge of predictive dialers and contact tools * Intermediate\-Advanced Excel (Pivot Tables, Charts) *Desirable:* * Commute no longer than 2 hours from Insurgentes Sur **Years of Experience:** 2 **Work Modality:** Flexible arrangement, based in CDMX. **Benefits:** * Family Major Medical Expense Insurance * Life Insurance * Savings Fund * Savings Box * Grocery Vouchers * Vacation Bonus, Year-End Bonus, and Vacation Days * Profit-Sharing Bonus * Performance Bonus * Among other additional benefits **\*To apply, please provide your complete information in UPPERCASE\***