Job Summary: We are seeking a professional with experience in personnel monitoring, incident analysis, and report preparation to support operations. Key Responsibilities: 1. Continuous monitoring of personnel and supervisors 2. Incident analysis and solution management 3. Support and assistance in emergency situations **REQUIREMENTS:** * Minimum 1 year of experience * Daily incident reporting * Continuous monitoring of operational staff and supervisors across services * Incident analysis, including response and resolution time * Preparation of operation-focused reports * Flexible working hours * Proficiency in computer equipment, telephony, Microsoft Office suite, and Outlook email * Analytical ability * Performance indicator management * Adherence to processes * Maintenance of database information * Provision of support and assistance during emergencies * GPS platform operation Employment Type: Indefinite-term position Salary: $12,000.00 per month Benefits: * Option for indefinite-term contract * Company-provided mobile phone * Free uniforms Education: * Completed high school (Preferred) Experience: * Security: 1 year (Preferred) Work Location: On-site employment