Job Summary: Provide empathetic patient care through digital and telephone channels, and support social media management to ensure a positive experience. Key Highlights: 1. Patient care and digital management in the Healthtech sector 2. Digital marketing support and technical assistance for patients and physicians 3. Professional growth and continuous training in a professional environment Health Sector – Healthtech www.soe.com.mx **Job Objective** Provide timely, clear, and empathetic patient care through digital and telephone channels, while supporting social media management to contribute to a positive and trustworthy patient experience. **Main Responsibilities** Provide clear information regarding medical tests, schedules, instructions, and procedures. Schedule, confirm, and follow up on medical appointments. Maintain courteous, empathetic, and professional interactions aligned with healthcare standards. Record and perform basic follow-up on requests and appointments. **General Support:** Schedule posts. Adapt and adjust designs in Canva. Assist in preparing a monthly report. Provide technical support to patients and physicians. **Required Profile** Technical degree, incomplete or completed bachelor’s degree, or currently enrolled (in communications, marketing, administration, or related fields). Proficiency in: Facebook and Instagram (messages and posts), WhatsApp. Canva. Basic Excel. Strong spelling and writing skills. Key Skills: Clear and empathetic communication. Organization and follow-up. Responsibility and confidentiality. Customer service orientation. **We Offer** Job stability. A professional work environment. Continuous training. Opportunities for development and growth in the health sector. **Learn About the Company:** www.soe.com.mx Job Type: Full-time, Part-time Salary: $15,600.00 - $18,039.54 per month Benefits: * Educational support * Salary increases * Additional vacation days or paid leave Application Question(s): * What is your highest level of education? * In which area of the city do you live? * Which of the following statements best describes you? a) I prefer clear, step-by-step instructions. b) I enjoy finding solutions independently. c) I feel more comfortable working as part of a team. d) I adapt easily according to what the situation requires. * What do you consider your strongest skills? * Which contact method do you prefer: WhatsApp, Email, or Phone? * Please provide your initial presentation social media profile: TikTok, IG, FB, LinkedIn, Cvlink, etc. Work Location: Remote