IT Technical Support (Printers)

Description

Job Summary: We are seeking a Printer/Printing Equipment Technical Support specialist to grow within the IT service and support area, performing preventive and corrective maintenance, diagnostics, repair, and support. Key Highlights: 1. Growth opportunity in IT service and support 2. On-site technical support for high-volume printing equipment 3. Management of ticketing system platforms Join our team as a Printer/Printing Equipment Technical Support specialist! If you aim to further develop your career in IT service and support, this is your opportunity. Immediate hiring! **Location:** Palmira 905, Desarrollos del Pedregal, S.L.P., What do you need to apply? ✅ Certificate, diploma, or license from a Technological High School, Technical Career Program, or Higher Technical Program in Computing, Informatics, Systems, or related fields. (Mandatory) ✅ Minimum 2 years of verifiable on-site or in-person technical support experience with high-volume printing equipment. ✅ Knowledge of preventive and corrective maintenance of printing equipment, diagnostics, repair, and support (Office software suite). ✅ Experience handling warranty claims. ✅ Proficiency with ticketing system platforms such as ServiceNow, Remedy, or Service Desk. ✅ Availability for on-site work **What we offer:** Gross salary of $14000 Statutory benefits from day one. Timely payments. ️ Life insurance. Transportation/voucher support. Ongoing training and professional growth opportunities. Apply now and become part of our team! Don’t miss this great opportunity.