Customer Solutions Assistant

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelHigh School Diploma

Description

Commercial City: YUCATAN Publication date: Apr 17, 2026 Working hours: 10:00 AM to 7:00 PM, Monday to Friday; 7:00 AM to [missing end time] on Saturday Description: Customer Solutions Assistant Position Objective Contribute to timely and accurate handling of requests received by the Shipment Control Department by generating administrative reports and verifying data to coordinate shipments, thereby consistently meeting performance indicators aimed at improving customer satisfaction. Job Functions or Activities 1\. Timely and accurate handling of assigned Service Reports 2\. Reporting on services entering the Shipment Control Department. 3\. Making timely and accurate phone calls to customers regarding shipments entered into Shipment Control. 4\. Generating administrative reports for shipments requiring them. 5\. Daily physical reconciliation of delivery and return manifests for local routes. Requirements Education: High school diploma or technical degree in Administration or related field. Customer service experience: 6 months. Problem-solving skills and personnel management. Microsoft Office proficiency: basic level. Performance indicator tracking. What We Offer You * A competitive salary * A variable compensation scheme * Benefits exceeding statutory requirements. * A career development plan within the company

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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