Control Desk - B2B

Description

Job Summary: Provides customer service and advisory support to B2B clients, managing orders, invoicing, quotations, and supporting commercial and operational processes. Key Highlights: 1. Direct customer service and advisory support for B2B clients 2. Order management, invoicing, and quotation preparation 3. Internal coordination and operational support .° Direct service and follow-up with B2B channel clients, providing advisory support and resolving their requirements. ° Preparation and management of invoices for orders and services. ° Preparation of product quotations according to client needs. ° Support in sales processes and commercial follow-up. ° Partial management of procurement and product supply. ° Verification of inventory availability and stock levels at branches, warehouses, or distribution centers. ° Coordination of order fulfillment and delivery to clients. ° Preparation, arrangement, and stacking of products for delivery or storage. ° Color matching and product preparation according to client specifications. ° Support in order control, incoming/outgoing goods tracking, and operational monitoring. ° Coordination with internal departments to ensure timely responses and service delivery. ° Support in additional operational and administrative activities related to the department. Requirements ° Experience in customer service, sales, or administrative activities. ° Basic computer skills and familiarity with invoicing/quotation systems. ° Strong communication skills and ability to interact effectively with clients. ° Organizational skills and task follow-up capability. ° Flexibility to support operational activities. ° Prior inventory management experience is desirable. Skills ° Attention to detail. ° Sense of urgency. ° Teamwork. ° Problem-solving. ° Service-oriented attitude. ° Organization and control.-Requirements- Minimum education: High school diploma (General Baccalaureate) 1 year of experience Age: between 22 and 35 years Knowledge: Analytical ability, B2B, Quotations, Invoicing, Microsoft Excel, Orders, Customer follow-up, Sales, Customer service administration Keywords: business, business