Branch Manager

Description

Position Summary: Supervises daily restaurant operations across both shifts, managing staff, inventory, customer service, and ensuring high standards of quality and profitability. Key Highlights: 1. Comprehensive management of daily restaurant operations. 2. Leadership and team development. 3. Focus on service quality and customer satisfaction. Job Posting Branch Manager Location: Culiacán, Sinaloa Company: Grupo Dolce mia Posted on March 9, 2026 Valid until March 31, 2026 Net Monthly Salary $18,000.00 - $20,000.00 Apply Reference Number: 21085215 Description Position Objective: Supervises daily restaurant operations across both shifts (AM/PM) to ensure efficiency and profitability, including staff management, inventory control, customer service, and regulatory compliance. Also responsible for maintaining high standards of food and service quality, as well as implementing marketing and sales strategies. • Key Responsibilities: 1) Staff Management: Recruitment, training, supervision, motivation, and retention of staff. 2) Kitchen Process Control: Continuously monitor dish and beverage output to ensure adherence to recipe standards. 3) Inventory Control: Ensure the restaurant maintains adequate supplies for operations. 4) Customer Service: Manage customer relationships, resolve complaints, and foster loyalty. 5) Regulatory Compliance: Ensure the restaurant complies with applicable laws and regulations, including health, safety, and hygiene standards. 6) Financial Management: Control costs and budgets, and analyze financial results. 7) Marketing and Sales: Implement strategies to attract customers and increase sales. 8) Property Maintenance: Ensure the restaurant remains in good condition. 9) Process Optimization: Identify areas for improvement to enhance efficiency and reduce costs. Requirements * Required Academic Level: Bachelor’s Degree * Academic Status: Graduated * Required Field of Study (related fields): Gastronomy * Experience: 2–3 years as Branch Manager * Knowledge(s) and Tool(s): + Intermediate Excel + Computer * Language(s): * Skill(s) and Competency(ies): + Proactivity + Customer Orientation + Leadership + Results Orientation + Communication + Logical-Mathematical Reasoning + Critical Thinking + Stress Tolerance + Problem Analysis and Resolution * Candidate Availability: + No travel required Schedule Monday to Friday Full-time 2:00 PM – 10:00 PM Schedule Clarification: Work is scheduled Monday through Sunday, with one rotating weekday off. Functions and Activities * Shift Closings * Follow-up on customer interaction guidelines * Cash register closing review * Training of new employees * Task coordination with service staff Company Benefits * Statutory Benefits * Performance Bonus Based on Sales Targets * Employee Discounts * Indefinite-Term Employment Contract Recruitment Process * Recruitment Process Start Date: March 11, 2026 * Recruitment Process Duration: 5 Weeks