Job Summary: We are seeking a technical specialist or graduate in systems engineering for technical support, equipment and software maintenance, and network administration, contributing to the continuous improvement of the department. Key Highlights: 1. Opportunity for professional growth and development 2. Handle, diagnose, and resolve support tickets 3. Install, configure, and maintain computer equipment and software **Excellent opportunity for professional growth and development. (Artesanos neighborhood: Periférico Sur)** **Working hours: Monday to Saturday, 8:00 AM–5:30 PM and 8:00 AM–1:30 PM** **Monthly salary: $15,000 MXN (gross)** **IMSS and statutory benefits** **Requirements and Knowledge** Technical degree or Bachelor’s degree in Computer Systems, Informatics, or related field. Knowledge and experience: * Technical support * Windows 10/11 and Server operating systems (basic level) * Microsoft 365 suite (administration and end-user support) * Networking concepts: TCP/IP, DNS, DHCP, VPN configuration Computer hardware, diagnostics, warranty claim processing **Main Responsibilities** Handle, diagnose, and resolve support tickets. Install, configure, update, and maintain computer equipment, IP phones, operating systems, and office software. Local network connectivity. Conduct equipment inventories and asset control, as well as contribute to documentation, procedures, and continuous improvement of the systems department. Provide remote support to other branches; deliver basic support for video conferencing platforms (Zoom, Teams). Interested candidates should send their CV to 3318385442 or apply via Indeed. Employment type: Full-time, indefinite-term contract Salary: $15,000.00–$16,000.00 MXN per month Benefits: * Option for an indefinite-term employment contract Work location: On-site