**CUSTOMER ADMINISTRATION ANALYST** Generate information in accordance with commercial operation requirements to facilitate decision-making in defining growth strategies, customer and product development, ensuring data accuracy that provides value and benefits to different sales channels. **ACTIVITIES:** Compile and keep customer and/or product information up to date, aligned with defined requirements so that sales channel managers can develop growth and development strategies, meeting business objectives. Validate and resolve customer onboarding requests, complying with agreed SLAs and established policies, guaranteeing the sales process across sales channels. Validate and resolve requests for maintenance and/or status changes for prospects and customers, in compliance with company-defined processes, ensuring database updates. Ensure Market Developers have the necessary access rights for their operations and receive updated information, supporting market growth. **EXPERIENCE:** Data analysis Retail sales **KNOWLEDGE:** Office suite. Advanced Excel. Database management. **BENEFITS ABOVE LEGAL REQUIREMENTS** 30 days year-end bonus, 8.5% savings fund, annual performance bonus (15 days), life insurance, major medical expenses insurance, funeral assistance, perfect attendance bonuses, special discounts at Salud Digna and Sukarne