Description
Job Summary:
This role focuses on building and maintaining positive customer relationships by providing assistance and guidance to meet their needs throughout the sales and service process, as well as delivering in-store operational support.
Key Responsibilities:
1. Build and maintain positive relationships with new and existing customers.
2. Provide operational support to achieve sales goals.
3. Conduct consultative sales and customer service.
Build and maintain positive relationships with new and existing store customers. Deliver positive customer experiences during the sales and service process by identifying customer needs and offering the best available solutions. Provide in-store operational support to help achieve sales goals.
* Properly stock merchandise on the sales floor and in the truck.
* Stock excess inventory.
* Create planograms and perform scanning.
* Perform store opening and closing tasks.
* Assist with cleaning, labeling, and fronting activities.
* Greet customers upon entering the store, offering help and assistance, and informing them of available options based on their requests.
* Identify customer requirements and needs, and provide recommendations through counter consultative sales, customer service, phone sales, and counter sales.
* Operate ZNET.
* Process sales transactions via the cash register using cash, comply with cash register payment policies, and process returns.
* High school diploma or equivalent.
* Technical studies in automotive mechanics, mechanical engineering, or related fields (preferred).
* Prior experience in mechanics, auto parts stores, or as a sales advisor.
* Availability for a rotating schedule from 8:00 AM to 8:00 PM, Monday through Sunday.
AutoZone de México is the leading retailer and distributor of automotive parts and accessories in the Americas. In Mexico, there are more than 800 stores; two distribution centers; one Store Support Center, the Centro de Apoyo a Tiendas (CAT), located in Monterrey, México; one Business and Technology Store Support Center (BTSSC) located in Chihuahua; and more than 16,000 AutoZoners nationwide.
Our customer\-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.