*This vacancy comes from the job board Talenteca.com* ### **Job opening for Sears in Irapuato Centro - Irapuato, Guanajuato** **SEARS IRAPUATO IS HIRING:** *Customer Service Supervisor* **REQUIREMENTS:** * Education: Completed high school. * Experience: In customer service departments within retail, banking, call centers, supermarkets, self-service stores, technical support, or related areas. * Key skills: Customer service processes, handling complaints and inquiries, credit card applications, etc. * Availability: Monday through Sunday **RESPONSIBILITIES** * Provide direct customer assistance, resolving questions and inquiries regarding products, services, promotions, and purchasing procedures. * Supervise and coordinate the customer service team, ensuring courteous, prompt, and efficient service. * Process credit applications, verifying documentation and compliance with requirements. * Review and clearly explain account statements to customers in detail. * Manage return, exchange, and warranty procedures, ensuring adherence to established policies and processes. * Monitor availability of products related to the department, assisting with inventory control when necessary. **WE OFFER IN ADDITION TO SALARY:** * Competitive fixed salary * Statutory benefits from day one * $1,200 in grocery vouchers * $1,200 in savings fund * Guaranteed life insurance * Major medical expenses coverage * Employee discounts * Academic scholarships * .... And many more benefits **Apply now! Send us your updated CV in PDF format through this channel; we will contact you shortly.****You can also visit SEARS IRAPUATO store directly from 9 AM to 5 PM, Monday through Friday, with your CV, ID, and availability of time.** **ADDRESS: Guerrero y Córtazar S/N Centro, C.P. 36500 Guanajuato** **Desired education level:** High School **Desired experience level:** Intermediate Level **Departmental function:** Commercial / Sales **Industry:** Retail Trade / Retail **Skills:** * CUSTOMER SERVICE * SUPERVISE * COMPLAINTS * CREDIT *This vacancy comes from the job board Talenteca.com:* *https://www.talenteca.com/anuncio?j_id=6924d50a6c00003100200426&source=indeed*