Store Manager

Description

Job Summary: Store Manager responsible for executing sales floor processes, inventory management, human resources, and leading the customer experience. Key Highlights: 1. You will lead the customer shopping experience in an expanding retail business. 2. You will be part of a dynamic team with a #AllTerrain culture. 3. You will advance your professional career in an international environment. Dollarcity continues to break conventions in the retail world. With our innovative business model, we have successfully opened over 700 stores across 5 countries in the region, delivering value to our customers and moving closer to our vision of reaching all of Latin America. Join Dollarcity and become part of a top-tier team, where our #AllTerrain DNA enables us to face daily challenges with agility, dynamism, and commitment. **As Store Manager:** You will be primarily responsible for the proper execution of all sales floor processes, including cash handling, inventory management, internal and external customer service, human resource management, among others. Your mission is to add value to the business by leading our customers’ shopping experience and ensuring proper product display and pricing. What will your day-to-day look like? You will correctly implement store policies and procedures related to the sales floor, including: opening/closing, product placement, cash handling, asset protection, cleaning, among others. You will lead inventory administration to ensure accuracy and guarantee appropriate replenishment of merchandise. You will ensure that all store rules and regulations are clearly explained, understood, and properly followed by all members of your team. You will plan work schedules and vacations according to business needs. You will manage and resolve customer complaints, questions, and inquiries. You will safeguard the safety and well-being of your team in accordance with company policies. You will develop, train, and motivate your team while embodying Dollarcity’s values and culture. What do you need to succeed? University degree. Minimum 3 years of experience in similar leadership positions. Energy, attention to detail, customer-service orientation, and assertiveness. Flexibility in scheduling and mobility. By joining Dollarcity… You will make an impact on the business, contributing to the rapid expansion of a regionally recognized retail company. **You will live a #AllTerrain culture:** dynamic, challenge-driven, and focused on continuous learning and growth. You will advance your professional career through development in an international environment alongside top-tier teams.