Installation Technician

Description

Job Summary: We are seeking a proactive and detail-oriented installation technician to perform installations, maintenance, and repairs of data and video services on HFC (Hybrid Fiber-Coaxial) and FTTH (Fiber-to-the-Home) networks, ensuring exceptional service. Key Highlights: 1. You will be the company's face to the customer 2. Ensure high-speed connections and exceptional service 3. Identify and resolve network faults using measurement equipment We are seeking a proactive and detail-oriented installation technician to perform installations, maintenance, and repairs of data and video services on HFC (Hybrid Fiber-Coaxial) and FTTH (Fiber-to-the-Home) networks. You will be the company's face to the customer, ensuring high-speed connections and exceptional service. Main Responsibilities: * **Installation and Configuration:** Run cabling (coaxial and optical fiber) from the utility pole or manhole to the customer’s residence. * **Splicing and Fusion:** Perform optical fiber splicing and coaxial cable connectorization according to technical standards. * **Maintenance and Diagnosis:** Identify and resolve network faults—such as signal loss and fiber breaks—using measurement equipment. * **Equipment Configuration:** Install and configure modems, set-top boxes, and routers, ensuring proper customer internet navigation. * **Customer Service:** Clearly explain service functionality and address technical questions. Employment Type: Full-time Salary: Starting at $9,577.20 per month Work Location: On-site employment