IT Support

Description

Job Summary: Responsible for the operational tracking of international air shipments, ensuring adherence to critical timelines and objective decision-making in response to deviations. Key Highlights: 1. Professional growth in an American company 2. Dynamic and international work environment 3. Participation in high-impact critical operations Position: Aerospace Operations Specialist (Air Freight / AOG) Location: Irapuato, Gto. and surrounding areas; Ciudad Acuña, Coah.; Piedras Negras, Coah. Company: Procomm Services ________________________________ Job Objective Responsible for the operational tracking of international air import and export shipments, ensuring compliance with critical timelines, effective communication with international clients, and objective decision-making in response to operational deviations—especially in AOG (Aircraft on Ground) cases. Key Responsibilities * Daily tracking of international air shipments (import/export). * Coordination with airlines, agents, brokers, and warehouses. * Management of critical / time-sensitive shipments. * Handling and resolution of operational incidents. * Direct communication with U.S. clients (advanced English proficiency mandatory). * Immediate decision-making in cases of delays, deviations, or contingencies. * Status updates, tracking, and operational reporting. * Handling of air documentation (AWB, MAWB, HAWB, etc.). Essential Requirements * Minimum 2–3 years of experience in international air logistics. * Knowledge of AOG (Aircraft on Ground) or critical shipments. * Advanced English (minimum 80% conversational and written proficiency). * Experience interacting with U.S. clients. * Analytical and problem-solving skills. * Ability to work under pressure and make objective decisions. * Knowledge of import/export processes. Education * Bachelor’s degree in International Trade, Logistics, International Business, or related field. * Experience in freight forwarding or 3PL (desirable). Core Competencies * Critical and objective thinking. * Proactivity. * Clear and professional communication. * Sense of urgency. * Accountability and ownership of shipments. * Organization and punctual follow-up. Added Value * Experience in the aerospace sector. * Handling of AOG shipments. * Knowledge of time-critical logistics. * Experience in 24/7 operations. We Offer * Competitive salary commensurate with experience. * Professional growth in an American company. * Dynamic and international work environment. * Participation in high-impact critical operations. Employment Type: Full-time Salary: $20,000.00 – $25,000.00 per month Benefits: * Major medical expense insurance * Life insurance * Grocery vouchers Experience: * three : 1 year (Mandatory) Language: * English (Mandatory) Work Location: On-site employment