Description
Flex is the diversified manufacturing partner of choice that helps market\-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
**Job Summary**
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*To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Technical* ***Program Manager****located in* ***Guadalajara, North***
*Reporting to the Program Management Manager, Program Manager role manages the end\-to\-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations.*
**Responsibilities:**
* Organize, plan and direct program schedules and budgets.
* In charge of tracking relevant metrics and drive action items based on results.
* Provide help, knowledge and expertise with contract negotiations as required.
* Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
* Manage the coordination of product life cycle activities with P\&L and customer satisfaction also has control for different accounts of various complexities.
* Be the key channel of communication for customers and act as escalation in the event of customer issues.
* In charge of customer´s satisfaction reviews and corrective actions.
**Qualifications:**
* *BA/BS/MBA or equivalent work experience*
* Product \& Process Knowledge: Strong understanding of electronics manufacturing, PCBA, SMT, and system integration processes.
* Engineering Background: Ability to interpret technical specifications, BOMs, and design documentation.
* Technology Familiarity: Knowledge of hardware development cycles, firmware/software integration, and test processes.
* program management skills
* Complex Program Execution: Proven experience managing large\-scale, technically complex programs.
* Cross\-Functional Leadership: Lead engineering, operations, and supply chain teams to deliver on time and within scope.
* Cost Analysis \& Optimization: Understand cost drivers in technical programs; support P\&L objectives.
* KPI Management: Track technical and operational KPIs to ensure program health.
* Risk \& Issue Management: Ability to identify technical risks early and drive mitigation plans.
* Project Management Tools: MS Project, JIRA, Confluence, Teams.
* Data Analysis Tools: Excel (advanced), Power BI for dashboards and reporting
* *Advanced experience managing cross\-functional teams (CFT),*
* *Solid understanding and management of Profit \& Loss (P\&L).*
* *Strong client\-facing and stakeholder management skills.*
* *Advanced English level*
* *Nice to have NPI experience.*
**What you’ll receive for the great work you provide:**
* Competitive Salary.
* Life \& Medical insurance.
* Christmas Bonus.
* Food Coupons.
* Saving Fund.
GR66
**Job Category**
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Operations
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).