Technical Support Advisor

Description

Job Summary: Provides telephone support to customers to resolve issues related to their phone line, plan, or mobile device, ensuring a high-quality service experience. Key Highlights: 1. Professional development opportunity 2. Paid training 3. Cafeteria and nursing services Customer Service Telephone Advisor (Technical Support) – Telecommunications Company. · Location: Boulevard Ojo de Agua (5 minutes from Mexibús Ojo de Agua) · Job Description: Provide telephone support to customers experiencing issues with their phone line, plan, or mobile device, offering clear and timely solutions to ensure a high-quality service experience. · Requirements: Incomplete or completed high school diploma Age between 18 and 54 years Valid INE, RFC, and NSS · We Offer: Base salary of $9,600 gross per month Paid training (7 days) with financial support of $1,750 Statutory benefits Bi-weekly payment via BBVA card Cafeteria service Nursing service Professional development opportunity · Schedule: Monday through Sunday, 7.5-hour daily shifts Rotating rest days during the week or on weekends Variable shifts between 7:00 a.m. and 10:00 p.m. · Apply via this channel or WhatsApp: 5646143705. -Requirements- Minimum education: Upper secondary education – General High School years of experience Keywords: advisor, asesor, apoyo, support, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist