NOC Support

Description

Job Summary: We are seeking a professional for NOC and on-site support, responsible for IT infrastructure monitoring, incident analysis, ticket management, and report generation. Key Highlights: 1. Real-time IT infrastructure monitoring and incident analysis 2. Ticket management and report generation 3. CCNA and CompTIA certifications valued NOC Support Knowledge: Technical support knowledge Networking Windows and Linux operating systems Microsoft Office suite (especially Excel) CCNA and CompTIA certifications Experience: 1 year of experience working in Networking and/or as a NOC operator Job Responsibilities: Real-time monitoring of IT infrastructure Detection and analysis of incidents Ticket management Report creation and submission Execution of operational checklists Supervision of Linux/Windows systems Skills: Ability to work under pressure Analytical ability Teamwork Communication Responsibility Requirements: Minimum education: Higher education - Bachelor's degree Flexible availability due to rotating shifts We Offer: This position is for NOC and on-site support Employment type: Full-time -Requirements- Minimum education: Higher education - Bachelor's degree 1 year of experience Age: 24 years or older Knowledge: Networking, Operating Systems, Support Keywords: support, assistance, soporte