Job Summary: A leading technology company is seeking a Computer Laboratory Technician to perform computer and mobile device repair and maintenance, providing technical support for hardware and software. Key Highlights: 1. Computer and mobile device repair and maintenance. 2. Specialized technical support for hardware and software. 3. Service order tracking and administrative process management. A prominent technology-focused company is seeking a **Laboratory Technician** to work at C. Desarrollo 1, Industrial Cuamatla, 54730 Cuautitlán Izcalli, Méx. **(Very close to Ford)** **Computer and mobile device repair and maintenance; hardware and software technical support** **Education:** Technical high school diploma in computer science or related field **Experience:** Minimum 1 year, with certification from a recognized brand. **Responsibilities:** Computer and mobile device repair: Receive devices assigned to the lab and report their condition to the module. Identify issues and faults in received equipment, verify diagnoses performed by the module, and provide appropriate solutions to restore full functionality. Ensure equipment is repaired to the highest quality standards and within the shortest possible timeframe. Intelisis service order tracking: Process assigned service orders under your user account. Perform accurate diagnosis and repair. Track procurement activities. Deliver repaired units to logistics, completing the logbook in accordance with established policies. Administrative process support: Conduct technical and procedural training for laboratory technicians. Monitor KPIs for laboratory technicians regarding effectiveness and quality. Review incident and warranty quality. Review documentation of methods and procedures for various repairs handled in the lab. **We Offer:** * Base salary: $9500 (tax-free) * Statutory benefits * Uncapped commissions * Stable and secure employment **Work Schedule: Monday to Friday, 09:00 am to 06:00 pm** **If you are interested and meet the profile, please send your CV to join this great family!** Salary: $9,500\.00 per month Benefits: * Employee discount * Discounts and preferential pricing * Option for indefinite-term contract * Employee referral program Application Question(s): * Are you available to fill this position? * What component-level repairs have you performed? * What is your postal code? Education: * Incomplete or ongoing high school education (Preferred) Experience: * Laboratory Technician: 2 years (Preferred) Work Location: On-site employment