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The role is essential in fostering customer satisfaction, loyalty, and operational excellence.\n\nIt is responsible for retaining skilled and trained personnel within the team, ensuring that all efforts to meet customer needs strictly adhere to the Code of Ethics, Safety Standards, Lubrizol’s values, and a firm commitment to a diverse and inclusive work environment.\n\nMAIN FUNCTIONS AND RESPONSIBILITIES OF THE POSITION\nLead and develop a team of customer experience representatives by establishing clear goals and expectations.\nDrive continuous process and capability improvements in collaboration with the Center of Excellence (COE); identify and implement enhancements aligned with process maturity objectives.\n\nOversee daily operations to ensure timely and effective resolution of customer inquiries, complaints, and escalations.\nCollaborate with cross-functional teams to achieve high levels of customer satisfaction, ensuring compliance with internal and global guidelines.\n\nCoordinate, monitor, and track all customer orders, deliveries, and invoices to maintain established customer service standards.\nSupport special projects and initiatives designed to enhance the customer experience.\n\nProvide guidance to team members to meet business objectives, including coaching, training, and development opportunities to strengthen team capabilities and engagement.\n\nEnsure adherence to the Month-End Closing Policy and maintain effective internal controls to guarantee the accuracy of order management transactions.\n\nSupport the Sales & Operations Planning (SOP) and Sales & Operations Execution (SOE) processes by preparing and presenting requested Customer Experience KPIs, escalation topics, and key data to facilitate informed actions and decisions.\n\nEnsure compliance with service standards, the code of ethics, policies, and procedures through regular audits and coaching.","price":"","unit":"Per Month","currency":null,"company":"Talento Mexicano","language":"en","online":1,"infoType":2,"biz":"jobs","postDate":"1766486758000","seoName":"customer-experience-supervisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":2,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/customer-experience-supervisor-6483027122393712/","localIds":"14","cateId":null,"tid":null,"logParams":{"tid":"a72d782c-11cb-423c-a7ce-b53304cfba9c","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":"","employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mexico City,Mexico City","unit":null}]},"addDate":1766486493936,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico","infoId":"6519235714816112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Welcome Executive","content":"Job Summary:\nWe are looking for a Welcome Executive to contact new customers, provide an excellent experience, and resolve basic service-related questions.\n\nKey Responsibilities:\n1. Contact new customers to welcome them\n2. Provide an excellent customer experience\n3. Resolve basic questions about the service\n\nWe are looking for a **WELCOME EXECUTIVE!** to join our team!\nWE OFFER\n* Base salary\n* Statutory benefits from day one\n* Grocery vouchers\n* Life insurance\n* Payroll-based payment\n* Job stability\nSCHEDULE:\nMonday to Saturday, 10:00 am to 6:00 pm\nDay off on Sundays.\nWhat will your responsibilities be?\n* Contact new program customers to welcome them and provide an excellent experience, while simultaneously verifying that their contact information is up-to-date and accurate.\n* Clearly and courteously resolve basic questions about the service.\nREQUIREMENTS:\nStrong customer service skills\nBasic Microsoft Office knowledge\nMinimum of 6 months of experience in customer service and telephone support\nEDUCATION:\nHigh school diploma (in progress or completed).\nWe want to meet you! Don’t hesitate to apply through our job portal by completing your information and attaching your CV. We look forward to receiving your application.\nJoin our Ituran team and become part of our success story!","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769315290220","seoName":"welcome-executive","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/welcome-executive-6519235714816112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"9e19cd8b-b567-4c94-966f-d7604e9630ba","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"highLight":["Contact new customers to welcome them","Provide an excellent customer experience","Resolve basic questions about the service"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769315290220,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"C. 13 329, San Pedro de los Pinos, Benito Juárez, 03800 Ciudad de México, CDMX, Mexico","infoId":"6518502791027512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Field Sales Executive – Construction","content":"Job Summary:\nWe are seeking a sales and customer service professional with negotiation skills for the construction, glass, and aluminum sector.\n\nKey Highlights:\n1. Opportunity in sales and high-tech product consulting\n2. Ongoing training for professional development\n3. Teamwork and proactivity in a dynamic environment\n\n**SELLASILICONES**\nA leading Mexican company providing advisory services and marketing a wide range of high-technology products. We serve the construction, glass, and aluminum sectors, interior design, and industry.\nREQUIREMENTS:\n* Minimum education: High school diploma.\n* Experience (minimum 2 years): sales, customer service, project follow-up.\n* Skills: Passion for sales, strong verbal communication, teamwork.\n* System proficiency: SAE,\n* Responsible, committed, proactive,\n* Schedule: Monday to Friday, 8:30 AM to 6:30 PM; Saturday, 9:00 AM to 2:00 PM\n* Strong verbal communication and negotiation skills.\n* Interest in fieldwork.\n* Basic mobile phone/reporting skills.\n* Willingness to travel within the assigned area.\nWE OFFER:\n* Base salary ($12,000\\)\n* Attractive commissions.\n* Statutory benefits.\n* Ongoing training.\nEmployment type: Full-time\nSalary: $10,000\\.00 \\- $12,000\\.00 per month\nWork location: On-site employment","price":"$MXN 10,000-12,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769258030548","seoName":"Ejecutivo+%28a%29+de+ventas+en+campo+-+Construcci%C3%B3n","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/ejecutivo%2B%2528a%2529%2Bde%2Bventas%2Ben%2Bcampo%2B-%2Bconstrucci%25c3%25b3n-6518502791027512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a2abd729-06fd-4585-bbbe-c5fbd6ff1a61","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"highLight":["Opportunity in sales and high-tech product consulting","Ongoing training for professional development","Teamwork and proactivity in a dynamic environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769258030548,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6518502004800212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"CORPORATE KEY ACCOUNTS SALES ADVISOR SANTA FE","content":"Job Summary:\nDevelop and strengthen relationships with key clients by managing sales, prospecting, and coordinating with hotels for groups and events.\n\nKey Highlights:\n1. Strengthen relationships with key clients and increase sales.\n2. Manage key accounts and coordinate events with hotels.\n3. Prospect new business opportunities and follow up with clients.\n\n**Job Mission**\n---------------------\nDevelop and strengthen relationships with key clients through prospecting, service, follow-up, and consistent presence, ensuring close commercial management to increase sales and achieve established objectives. Maintain and consolidate commercial relationships with assigned accounts by effectively coordinating with hotels on quotations and execution of group bookings and events.\n**Areas of Specialization**\n----------------------------\n* Sales\n* Customer service\n* New business prospecting\n* Key account management\n**Technical Knowledge**\n--------------------------\n* Office software suite\n**Education**\n---------------\n* Bachelor’s degree in Economics and Administration or Tourism\n**Computer Software**\n-------------------------\nExcel**Languages**\n-----------\nEnglish**Experience**\n---------------\n* 1–2 years of experience in sales and customer service\n* Prospecting new clients\n* Client follow-up and closing sales\n**Main Job Responsibilities**\n------------------------------------\n* Prospecting new clients\n* Following up with existing clients and current sales\n* Visiting clients to identify needs\n* Accompanying and liaising with hotels for group and event quotations\n* Coordinating with different departments\n* Conducting joint site inspections\n* Collaborating with internal departments as part of a team\n* Achieving commercial objectives\n* Willingness to travel\n**Physical Work Position**\n-------------------------------\n* The work schedule requires sitting in an office in front of a computer and, at times, constant movement.\n \n**Physical Requirements of the Position**\n----------------------------------\nMoving between floors 9 and 10 via stairs or elevator. Communicating and actively listening consistently with corporate colleagues.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769257969124","seoName":"sales-advisor-key-accounts-corporate-santa-fe","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/sales-advisor-key-accounts-corporate-santa-fe-6518502004800212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a1947d13-c9b1-43be-94c8-91bb575cd77c","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"highLight":["Strengthen relationships with key clients and increase sales.","Manage key accounts and coordinate events with hotels.","Prospect new business opportunities and follow up with clients."],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769257969124,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6517842602880112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Demand Generation Specialist","content":"Summary:\nBlackBox Strategies seeks a senior, execution-first Demand Generation Specialist to own outbound and lifecycle messaging across both B2B and B2C audiences, partnering with leadership.\n\nHighlights:\n1. Owns execution end-to-end for outbound and lifecycle messaging\n2. Supports both B2B and B2C audiences with hands-on execution\n3. Collaborates closely with strategy, social, and GTM leadership\n\n**Demand Generation Specialist**\n--------------------------------\n**Role Overview**\n-----------------\nBlackBox Strategies is seeking a **senior, execution\\-first operator** to own outbound and lifecycle messaging across **both B2B and B2C audiences**.\nThis role is ideal for someone who:\n* Is an expert at **hands\\-on execution**\n* Can collaborate on strategy, then independently ship\n* Understands how B2B and B2C motions differ across email, CRM, and SMS\n* Works closely with a Social Media Manager to align messaging and timing\nYou will partner with leadership on direction and priorities, then **own execution end\\-to\\-end**.\n**About BlackBox Strategies**\n-----------------------------\nBlackBox Strategies is a revenue execution agency that helps businesses grow through disciplined GTM strategy, outbound execution, and lifecycle optimization. We design and operate revenue systems across email, CRM, and digital channels—bridging strategy and hands\\-on execution to drive measurable results for both B2B and B2C clients.\n**Location**\n------------\nRemote \\| Open to global candidates (U.S. business hours required)\n**Key Responsibilities**\n------------------------\n**Cold Email \\& Outbound Execution**\n* Build and maintain outbound lists and enrichment workflows using Clay\n* Launch, manage, and optimize cold email campaigns in Instantly\n* Own inbox health, deliverability, warm\\-up, and reply categorization\n* Sync replies, outcomes, and lifecycle stages into HubSpot\n* Continuously test messaging by segment, persona, and intent\n**Lifecycle \\& Marketing Email (B2B \\+ B2C)**\n* Build segmented audiences across lead, prospect, and customer stages\n* Execute nurture, re\\-engagement, abandoned inquiry, and expansion campaigns\n* Manage compliance, suppression logic, and list hygiene\n* Use HubSpot Marketing Hub and/or Mailchimp\n**SMS Marketing (Nice to Have)**\n* Support compliant, high\\-intent SMS use cases (follow\\-ups, reminders, re\\-engagement)\n* Experience with platforms such as Twilio or similar is a strong plus\n* Coordinate SMS timing with email and social campaigns\n**Cross\\-Functional Collaboration**\n* Collaborate closely with the Social Media Manager to align themes, CTAs, and timing\n* Share outbound insights to inform social and content strategy\n* Partner with leadership on ICPs, testing priorities, and iteration\n**Requirements**\n----------------\n* Minimum of 4 years of hands\\-on experience in outbound, lifecycle marketing, or RevOps\\-adjacent roles\n* Direct experience executing (not just overseeing) email and CRM campaigns\n* Experience supporting **both B2B and B2C** audiences\n* Strong understanding of deliverability, segmentation, and channel tradeoffs\n* Clear written communicator with a bias toward execution\n* Comfortable operating with high\\-level direction in a fast\\-moving environment\n**Benefits**\n------------\n* Competitive compensation\n* Flexible, fully remote work environment\n* Opportunity to directly influence pipeline and revenue\n* Close collaboration with strategy, social, and GTM leadership\n* Exposure to modern outbound, CRM, and AI\\-enabled workflows","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769206453350","seoName":"demand-generation-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/demand-generation-specialist-6517842602880112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2f6d958f-fa52-4764-81c5-bf017a61c047","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"highLight":["Owns execution end-to-end for outbound and lifecycle messaging","Supports both B2B and B2C audiences with hands-on execution","Collaborates closely with strategy, social, and GTM leadership"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769206453350,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6517842552345912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Lifecycle Marketing Specialist (B2B & B2C)","content":"Summary:\nSeeking a senior, execution-first operator to own outbound and lifecycle messaging for both B2B and B2C audiences, bridging strategy and hands-on execution.\n\nHighlights:\n1. Own outbound and lifecycle messaging end-to-end for B2B and B2C\n2. Expert at hands-on execution of email, CRM, and SMS campaigns\n3. Directly influence pipeline and revenue with modern workflows\n\n**Outbound \\& Lifecycle Execution Lead (B2B \\+ B2C)**\n-----------------------------------------------------\n**Role Overview**\n-----------------\nBlackBox Strategies is seeking a **senior, execution\\-first operator** to own outbound and lifecycle messaging across **both B2B and B2C audiences**.\nThis role is ideal for someone who:\n* Is an expert at **hands\\-on execution**\n* Can collaborate on strategy, then independently ship\n* Understands how B2B and B2C motions differ across email, CRM, and SMS\n* Works closely with a Social Media Manager to align messaging and timing\nYou will partner with leadership on direction and priorities, then **own execution end\\-to\\-end**.\n**About BlackBox Strategies**\n-----------------------------\nBlackBox Strategies is a revenue execution agency that helps businesses grow through disciplined GTM strategy, outbound execution, and lifecycle optimization. We design and operate revenue systems across email, CRM, and digital channels—bridging strategy and hands\\-on execution to drive measurable results for both B2B and B2C clients.\n**Location**\n------------\nRemote \\| Open to global candidates (U.S. business hours required)\n**Key Responsibilities**\n------------------------\n**Cold Email \\& Outbound Execution**\n* Build and maintain outbound lists and enrichment workflows using Clay\n* Launch, manage, and optimize cold email campaigns in Instantly\n* Own inbox health, deliverability, warm\\-up, and reply categorization\n* Sync replies, outcomes, and lifecycle stages into HubSpot\n* Continuously test messaging by segment, persona, and intent\n**Lifecycle \\& Marketing Email (B2B \\+ B2C)**\n* Build segmented audiences across lead, prospect, and customer stages\n* Execute nurture, re\\-engagement, abandoned inquiry, and expansion campaigns\n* Manage compliance, suppression logic, and list hygiene\n* Use HubSpot Marketing Hub and/or Mailchimp\n**SMS Marketing (Nice to Have)**\n* Support compliant, high\\-intent SMS use cases (follow\\-ups, reminders, re\\-engagement)\n* Experience with platforms such as Twilio or similar is a strong plus\n* Coordinate SMS timing with email and social campaigns\n**Cross\\-Functional Collaboration**\n* Collaborate closely with the Social Media Manager to align themes, CTAs, and timing\n* Share outbound insights to inform social and content strategy\n* Partner with leadership on ICPs, testing priorities, and iteration\n**Requirements**\n----------------\n* Minimum of 4 years of hands\\-on experience in outbound, lifecycle marketing, or RevOps\\-adjacent roles\n* Direct experience executing (not just overseeing) email and CRM campaigns\n* Experience supporting **both B2B and B2C** audiences\n* Strong understanding of deliverability, segmentation, and channel tradeoffs\n* Clear written communicator with a bias toward execution\n* Comfortable operating with high\\-level direction in a fast\\-moving environment\n**Benefits**\n------------\n* Competitive compensation\n* Flexible, fully remote work environment\n* Opportunity to directly influence pipeline and revenue\n* Close collaboration with strategy, social, and GTM leadership\n* Exposure to modern outbound, CRM, and AI\\-enabled workflows","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769206449401","seoName":"lifecycle-marketing-specialist-b2b-b2c","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/lifecycle-marketing-specialist-b2b-b2c-6517842552345912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"215a9b71-a2a1-4a0f-9e4e-deab30f44c0a","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"highLight":["Own outbound and lifecycle messaging end-to-end for B2B and B2C","Expert at hands-on execution of email, CRM, and SMS campaigns","Directly influence pipeline and revenue with modern workflows"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769206449401,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6517842503117112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Outbound & Lifecycle Marketing Specialist","content":"Summary:\nBlackBox Strategies seeks a senior, execution-first operator to own outbound and lifecycle messaging across both B2B and B2C audiences, bridging strategy and hands-on execution.\n\nHighlights:\n1. 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Close collaboration with strategy, social, and GTM leadership\n\n**Outbound \\& Lifecycle Marketing Specialist**\n----------------------------------------------\n**Role Overview**\n-----------------\nBlackBox Strategies is seeking a **senior, execution\\-first operator** to own outbound and lifecycle messaging across **both B2B and B2C audiences**.\nThis role is ideal for someone who:\n* Is an expert at **hands\\-on execution**\n* Can collaborate on strategy, then independently ship\n* Understands how B2B and B2C motions differ across email, CRM, and SMS\n* Works closely with a Social Media Manager to align messaging and timing\nYou will partner with leadership on direction and priorities, then **own execution end\\-to\\-end**.\n**About BlackBox Strategies**\n-----------------------------\nBlackBox Strategies is a revenue execution agency that helps businesses grow through disciplined GTM strategy, outbound execution, and lifecycle optimization. We design and operate revenue systems across email, CRM, and digital channels—bridging strategy and hands\\-on execution to drive measurable results for both B2B and B2C clients.\n**Location**\n------------\nRemote \\| Open to global candidates (U.S. business hours required)\n**Key Responsibilities**\n------------------------\n**Cold Email \\& Outbound Execution**\n* Build and maintain outbound lists and enrichment workflows using Clay\n* Launch, manage, and optimize cold email campaigns in Instantly\n* Own inbox health, deliverability, warm\\-up, and reply categorization\n* Sync replies, outcomes, and lifecycle stages into HubSpot\n* Continuously test messaging by segment, persona, and intent\n**Lifecycle \\& Marketing Email (B2B \\+ B2C)**\n* Build segmented audiences across lead, prospect, and customer stages\n* Execute nurture, re\\-engagement, abandoned inquiry, and expansion campaigns\n* Manage compliance, suppression logic, and list hygiene\n* Use HubSpot Marketing Hub and/or Mailchimp\n**SMS Marketing (Nice to Have)**\n* Support compliant, high\\-intent SMS use cases (follow\\-ups, reminders, re\\-engagement)\n* Experience with platforms such as Twilio or similar is a strong plus\n* Coordinate SMS timing with email and social campaigns\n**Cross\\-Functional Collaboration**\n* Collaborate closely with the Social Media Manager to align themes, CTAs, and timing\n* Share outbound insights to inform social and content strategy\n* Partner with leadership on ICPs, testing priorities, and iteration\n**Requirements**\n----------------\n* Minimum of 4 years of hands\\-on experience in outbound, lifecycle marketing, or RevOps\\-adjacent roles\n* Direct experience executing (not just overseeing) email and CRM campaigns\n* Experience supporting **both B2B and B2C** audiences\n* Strong understanding of deliverability, segmentation, and channel tradeoffs\n* Clear written communicator with a bias toward execution\n* Comfortable operating with high\\-level direction in a fast\\-moving environment\n**Benefits**\n------------\n* Competitive compensation\n* Flexible, fully remote work environment\n* Opportunity to directly influence pipeline and revenue\n* Close collaboration with strategy, social, and GTM leadership\n* Exposure to modern outbound, CRM, and AI\\-enabled workflows","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769206445555","seoName":"outbound-lifecycle-marketing-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/outbound-lifecycle-marketing-specialist-6517842503117112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"70c09994-c6c3-49a8-a06f-fa939131f756","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"highLight":["Own outbound and lifecycle messaging end-to-end for B2B and B2C clients","Directly influence pipeline and revenue with modern marketing workflows","Close collaboration with strategy, social, and GTM leadership"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769206445555,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6517842425331312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Email & CRM Marketing Specialist","content":"Summary:\nBlackBox Strategies seeks a senior, execution-first Email & CRM Marketing Specialist to own outbound and lifecycle messaging across B2B and B2C audiences.\n\nHighlights:\n1. Owns end-to-end execution of outbound and lifecycle marketing.\n2. Expert in hands-on execution across B2B and B2C email/CRM.\n3. Opportunity to directly influence pipeline and revenue.\n\n**Email \\& CRM Marketing Specialist**\n-------------------------------------\n**Role Overview**\n-----------------\nBlackBox Strategies is seeking a **senior, execution\\-first operator** to own outbound and lifecycle messaging across **both B2B and B2C audiences**.\nThis role is ideal for someone who:\n* Is an expert at **hands\\-on execution**\n* Can collaborate on strategy, then independently ship\n* Understands how B2B and B2C motions differ across email, CRM, and SMS\n* Works closely with a Social Media Manager to align messaging and timing\nYou will partner with leadership on direction and priorities, then **own execution end\\-to\\-end**.\n**About BlackBox Strategies**\n-----------------------------\nBlackBox Strategies is a revenue execution agency that helps businesses grow through disciplined GTM strategy, outbound execution, and lifecycle optimization. We design and operate revenue systems across email, CRM, and digital channels—bridging strategy and hands\\-on execution to drive measurable results for both B2B and B2C clients.\n**Location**\n------------\nRemote \\| Open to global candidates (U.S. business hours required)\n**Key Responsibilities**\n------------------------\n**Cold Email \\& Outbound Execution**\n* Build and maintain outbound lists and enrichment workflows using Clay\n* Launch, manage, and optimize cold email campaigns in Instantly\n* Own inbox health, deliverability, warm\\-up, and reply categorization\n* Sync replies, outcomes, and lifecycle stages into HubSpot\n* Continuously test messaging by segment, persona, and intent\n**Lifecycle \\& Marketing Email (B2B \\+ B2C)**\n* Build segmented audiences across lead, prospect, and customer stages\n* Execute nurture, re\\-engagement, abandoned inquiry, and expansion campaigns\n* Manage compliance, suppression logic, and list hygiene\n* Use HubSpot Marketing Hub and/or Mailchimp\n**SMS Marketing (Nice to Have)**\n* Support compliant, high\\-intent SMS use cases (follow\\-ups, reminders, re\\-engagement)\n* Experience with platforms such as Twilio or similar is a strong plus\n* Coordinate SMS timing with email and social campaigns\n**Cross\\-Functional Collaboration**\n* Collaborate closely with the Social Media Manager to align themes, CTAs, and timing\n* Share outbound insights to inform social and content strategy\n* Partner with leadership on ICPs, testing priorities, and iteration\n**Requirements**\n----------------\n* Minimum of 4 years of hands\\-on experience in outbound, lifecycle marketing, or RevOps\\-adjacent roles\n* Direct experience executing (not just overseeing) email and CRM campaigns\n* Experience supporting **both B2B and B2C** audiences\n* Strong understanding of deliverability, segmentation, and channel tradeoffs\n* Clear written communicator with a bias toward execution\n* Comfortable operating with high\\-level direction in a fast\\-moving environment\n**Benefits**\n------------\n* Competitive compensation\n* Flexible, fully remote work environment\n* Opportunity to directly influence pipeline and revenue\n* Close collaboration with strategy, social, and GTM leadership\n* Exposure to modern outbound, CRM, and AI\\-enabled workflows","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769206439478","seoName":"email-crm-marketing-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/email-crm-marketing-specialist-6517842425331312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"12a542a6-f38d-47d7-b81e-b2ad232f25df","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"highLight":["Owns end-to-end execution of outbound and lifecycle marketing.","Expert in hands-on execution across B2B and B2C email/CRM.","Opportunity to directly influence pipeline and revenue."],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769206439478,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6517842371622512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Marketing Automation Specialist","content":"Summary:\nBlackBox Strategies seeks a senior, execution-first Marketing Automation Specialist to own outbound and lifecycle messaging for both B2B and B2C audiences, bridging strategy and hands-on execution.\n\nHighlights:\n1. Own end-to-end execution of outbound and lifecycle marketing\n2. Support both B2B and B2C audiences with hands-on expertise\n3. Directly influence pipeline and revenue through strategic execution\n\n**Marketing Automation Specialist**\n-----------------------------------\n**Role Overview**\n-----------------\nBlackBox Strategies is seeking a **senior, execution\\-first operator** to own outbound and lifecycle messaging across **both B2B and B2C audiences**.\nThis role is ideal for someone who:\n* Is an expert at **hands\\-on execution**\n* Can collaborate on strategy, then independently ship\n* Understands how B2B and B2C motions differ across email, CRM, and SMS\n* Works closely with a Social Media Manager to align messaging and timing\nYou will partner with leadership on direction and priorities, then **own execution end\\-to\\-end**.\n**About BlackBox Strategies**\n-----------------------------\nBlackBox Strategies is a revenue execution agency that helps businesses grow through disciplined GTM strategy, outbound execution, and lifecycle optimization. We design and operate revenue systems across email, CRM, and digital channels—bridging strategy and hands\\-on execution to drive measurable results for both B2B and B2C clients.\n**Location**\n------------\nRemote \\| Open to global candidates (U.S. business hours required)\n**Key Responsibilities**\n------------------------\n**Cold Email \\& Outbound Execution**\n* Build and maintain outbound lists and enrichment workflows using Clay\n* Launch, manage, and optimize cold email campaigns in Instantly\n* Own inbox health, deliverability, warm\\-up, and reply categorization\n* Sync replies, outcomes, and lifecycle stages into HubSpot\n* Continuously test messaging by segment, persona, and intent\n**Lifecycle \\& Marketing Email (B2B \\+ B2C)**\n* Build segmented audiences across lead, prospect, and customer stages\n* Execute nurture, re\\-engagement, abandoned inquiry, and expansion campaigns\n* Manage compliance, suppression logic, and list hygiene\n* Use HubSpot Marketing Hub and/or Mailchimp\n**SMS Marketing (Nice to Have)**\n* Support compliant, high\\-intent SMS use cases (follow\\-ups, reminders, re\\-engagement)\n* Experience with platforms such as Twilio or similar is a strong plus\n* Coordinate SMS timing with email and social campaigns\n**Cross\\-Functional Collaboration**\n* Collaborate closely with the Social Media Manager to align themes, CTAs, and timing\n* Share outbound insights to inform social and content strategy\n* Partner with leadership on ICPs, testing priorities, and iteration\n**Requirements**\n----------------\n* Minimum of 4 years of hands\\-on experience in outbound, lifecycle marketing, or RevOps\\-adjacent roles\n* Direct experience executing (not just overseeing) email and CRM campaigns\n* Experience supporting **both B2B and B2C** audiences\n* Strong understanding of deliverability, segmentation, and channel tradeoffs\n* Clear written communicator with a bias toward execution\n* Comfortable operating with high\\-level direction in a fast\\-moving environment\n**Benefits**\n------------\n* Competitive compensation\n* Flexible, fully remote work environment\n* Opportunity to directly influence pipeline and revenue\n* Close collaboration with strategy, social, and GTM leadership\n* Exposure to modern outbound, CRM, and AI\\-enabled workflows","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769206435283","seoName":"marketing-automation-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/marketing-automation-specialist-6517842371622512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f0cb72cd-f4a0-4aed-bc9d-867a3f4bc5cc","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"highLight":["Own end-to-end execution of outbound and lifecycle marketing","Support both B2B and B2C audiences with hands-on expertise","Directly influence pipeline and revenue through strategic execution"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769206435283,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Av. P.º de la Reforma 2360, Lomas Altas, Miguel Hidalgo, 11950 Ciudad de México, CDMX, Mexico","infoId":"6517840853158712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Ejecutivo de Nóminas","content":"Resumen del puesto:\nSe busca un Inplant de Nóminas con experiencia en cálculo manual de nóminas, finiquitos, liquidaciones y créditos Infonavit/Fonacot, y dominio de Excel.\n\nPuntos destacados:\n1. Experiencia en el cálculo manual de nóminas y variables\n2. Dominio de Excel intermedio a avanzado\n3. Atención y seguimiento a clientes\n\n**Vacante**: Inplant de Nóminas.\n**Zona**: Lomas de Chapultepec, Miguel Hidalgo.\n**Ofrecemos**\n* Sueldo mensual libre de $12,000.00 a $17,000.00\n* Pagos quincenales.\n* Prestaciones de ley.\n* Seguro de vida.\n* Horario de trabajo: lunes a viernes, de 09:00 a.m. a 06:00 p.m.\n**Requisitos indispensables**\n* Dominio de Excel intermedio a avanzado.\n* Experiencia en la elaboración manual de nóminas en Excel.\n* Disponibilidad para realizar su capacitación en Santa Fe (1 mes).\n* Experiencia previa en atención y seguimiento a clientes.\n**Conocimientos / Experiencia**\n* Cálculo manual de nóminas en Excel.\n* Cálculo de finiquitos y liquidaciones.\n* Cálculo de créditos Infonavit y Fonacot.\n* Cálculo y pago de variables.\nTipo de puesto: Tiempo completo\nSueldo: $12,000.00 - $17,000.00 al mes\nLugar de trabajo: Presencial","price":"$MXN 12,000-17,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769206316653","seoName":"payroll-executive","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/payroll-executive-6517840853158712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"197861de-4aaa-44e0-a3b2-d82a84d66c36","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"highLight":["Experiencia en el cálculo manual de nóminas y variables","Dominio de Excel intermedio a avanzado","Atención y seguimiento a clientes"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769206316653,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico","infoId":"6517840826521712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Elite Security Guard","content":"Job Summary:\nWe are seeking Elite Security Guards for surveillance and asset protection, risk identification and prevention, and addressing customer needs.\n\nKey Responsibilities:\n1. Surveillance and asset protection\n2. Risk identification and prevention\n3. 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Miguel Hidalgo 4, Privada Lomas del Lago 2, Lago de Guadalupe, 54760 Cuautitlán Izcalli, Méx., Mexico","infoId":"6517839804096312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service","content":"Job Summary:\nCorporate customer service and tracking of service orders, including report generation and shipment management.\n\nKey Responsibilities:\n1. Customer service through multiple channels (IP telephony, email, WhatsApp)\n2. End-to-end tracking of service orders and shipments\n3. 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Please refer to the responsibilities and qualifications below:\nResponsibilities:\n* Draft correspondences and other formal documents\n* Plan and schedule appointments and meetings\n* Greet and assist onsite guests\n* Answer inbound telephone calls\n* Develop and implement organized filing systems\n* Perform general office tasks\nQualifications:\n* Proficiency in MS Office: Excel, Word, and Outlook\n* Ability to prioritize and multitask\n* Excellent written and verbal communication skills\n* Strong attention to detail\n* Strong organizational skills\n\\_Office Administration \\_ \n\\_ \\_ \\* Uses computer word processing, spreadsheets and database software to prepare reports, memos and other documents. \n\\* Sorts incoming mail, faxes and courier deliveries for distribution. \n\\* Prepares and sends outgoing mail, faxes and courier parcels (UPS, USPS). \n\\* Picks\\-up mail at the local post office daily before Noon. \n\\* Drops\\-off any outgoing mail at day’s end. \n\\* Forwards incoming general e\\-mails to the appropriate staff member. \n\\* Forwards voice mail messages from the general mailbox to the appropriate staff member. \n\\* Purchases, receives and stores office supplies ensuring that basic supplies are always available. \n\\* Troubleshoots printers and copiers for paper jams, ink replenishment, etc. \n\\* Assists with organizing, filing, copying, scanning and shredding. \n\\* Maintains general office tidiness. \n\\* Assists with planning and scheduling meetings. \n\\* Runs errands and performs miscellaneous job\\-related duties as assigned. \n\\* Updates and ensures the accuracy of company’s employee phone list, customer list and location address for all operations. \n\\* Provide secretarial and administrative support to management and other staff.\n**Law Offices of Bo Katzakian provided the following inclusive hiring information:**\nWe are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.\nWork Hybrid\nJob Type: Full\\-time\nPay: $15,000\\.00 \\- $25,000\\.00 per month\nWork Location: Hybrid remote in 06700, Roma Norte, CDMX","price":"$MXN 15,000-25,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769115620764","seoName":"Legal+Assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/legal%2Bassistant-6516679945779512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4f7051a0-2553-4247-a281-8edebd649e8c","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769115620764,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico","infoId":"6516679794137712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Analyst Corporate","content":"Summary:\nJoin Resolver's Brand Protection Team to mitigate reputational risks for top brands by providing real-time data and actionable insights.\n\nHighlights:\n1. 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Alongside some of the most skilled analysts in the world, you will always be the first to know and first to act, providing our clients with real time data on the reputational risks they face online.****Successful candidates will have a background in one or more of those areas but to help you be truly successful Resolver will provide extensive training and support from our subject matter experts and best\\-in\\-class analyst team. We require full flexibility around working hours including weekends. Shift pattern will be discussed at interview.**\n**Desired Qualities and Skills**\n**Strong writing and editing skills, particularly writing concise, short\\-form items and reviewing for bias, word choice, and factual accuracy****You will be a skilled communicator, who is able to articulate clearly and concisely in verbal and written forms. 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The role requires professional communication with clients, suppliers and government representatives as well as administrative support for the Compliance team.\n \n \nWhat we can offer you\n \n* Competitive salary, benefits package, and matching retirement plan\n* A friendly, collaborative work environment\n* Opportunities for professional development \\& ongoing learning\n* A chance to be part of a growing organization\nYou will be responsible for\n \n* Ensures timely phone follow up with client’s vendors to obtain necessary documentation\n* Resolve missing or incorrect contact information\n* Maintain client and vendor relationships\n* Perform as an integral part of the compliance team\n* Participate in meetings and work together as a team to complete projects\n* Utilizing client and Buckland software to organize and manage workload\n* Follows client and Buckland procedures\n* Use analytical skills in problem solving a variety of situations\n* Create reports, assist in drafting compliance processes and work instructions\n* Other projects as assigned\nWhat we need from you\n \n* Bilingual (Spanish/English) required\n* Phone customer service experience and enjoys connecting with people\n* Strong work ethic with ability to work independently\n* Professional and mature demeanor\n* High School Diploma or equivalent\n* Working knowledge of Microsoft Office with strong Excel skills\n* Strong oral and written communication skills\n* Strong attention to detail and organizational skills\n* Solid analytical skills with an emphasis on accuracy\n* Above average and accurate keyboarding skills\n* Strong team player with ability to work independently","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769115604830","seoName":"vendor-relations-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/vendor-relations-representative-6516679741824112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"718e5882-ca70-482a-9224-82458947e9d2","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769115604830,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Alfredo de la Huerta 15, Miguel Hidalgo 3 Ra. Secc., Tlalpan, 14250 Ciudad de México, CDMX, Mexico","infoId":"6516677673805112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Executive for Clarifications and Complaints (UNE)","content":"Job Summary:\nWe are seeking a Senior Executive for Clarifications and Complaints with a passion for transforming complaints into extraordinary experiences, leading UNE management and proposing improvements.\n\nKey Highlights:\n1. Lead the legal-based management of complex UNE complaints.\n2. Identify root causes to drive continuous process improvement.\n3. A genuine opportunity for growth and self-management within a cutting-edge team.\n\n**Senior Executive for Clarifications and Complaints (UNE)**\n**Are you an expert in conflict resolution with a passion for transforming complaints into extraordinary experiences?**\n**What will you do with us?**\nAs a key member of our Operations team, your mission will be:\n* **Lead UNE Management:** You will be primarily responsible for analyzing and resolving complex complaints, ensuring every response is flawless and legally grounded.\n* **Be a Process Detective:** You will identify root causes and trends to propose improvements that prevent problems from recurring.\n* **Mentorship:** You will provide technical support to Junior Executives, becoming the area’s quality reference.\n* **High-Level Compliance:** You will ensure compliance with all regulatory deadlines and customer experience (CX) KPIs, maintaining an execution quality of 90% or higher.\n**Who are we looking for?**\n* **Education:** Bachelor’s degree (in progress or completed) in Law, Actuarial Science, Finance, or Administrative fields.\n* **Experience:** 2–3 years of specialized experience in customer service, clarifications, or UNE management (**mandatory**).\n* **Insurance Experts:** Solid knowledge of Life, Auto, or Medical Expense insurance products.\n* **Master Skills:** Persuasive negotiation, excellent executive writing, and advanced objection handling.\n* **Technology:** Proficiency in CRM (Zoho Suite preferred) and Microsoft Office suite.\n* Good credit history\n**Which competencies will make you shine here?**\n* Your ability to remain calm and empathetic under pressure.\n* Your attention to detail and sense of urgency.\n* Your unwavering ethics and confidential handling of information.\n**Why join our team?**\n* A genuine opportunity for growth and self-management.\n* A results-driven and continuously improving culture.\n* Cutting-edge technological tools to facilitate your work.\n* Gross base salary: 18,000k 100% IMSS\n* **Performance-based quarterly bonus.**\n* Statutory benefits\n* Christmas bonus upon completion of one year\n* Benefits exceeding statutory requirements:\n* Life insurance\n* GMM insurance\n* Paid personal days\n**If you’re ready to take your career to the next level and possess the \"seniority\" we’re seeking, we want to meet you!**\n**Apply now and be part of the transformation in customer service.**\nPosition Type: Full-time\nSalary: Starting at $18,000.00 per month\nApplication Question(s):\n* Do you consider yourself to have a good credit history?\n* How long does it take you to get to Six Flags Park (south of Mexico City)?\nWork Location: On-site employment","price":"$MXN 18,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769115443265","seoName":"senior-clarifications-and-complaints-executive-une","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/senior-clarifications-and-complaints-executive-une-6516677673805112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5d337f84-791f-42fd-9700-5c0f24c1cc26","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769115443265,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico","infoId":"6516340556364912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service (Hybrid)","content":"Summary:\nSimplePractice is seeking a Customer Success Specialist to provide world-class support, address inquiries, and troubleshoot complex customer questions.\n\nHighlights:\n1. Provide world-class customer experience via phone, chat, and email.\n2. Investigate and troubleshoot complex customer questions.\n3. Collaborate with teams to improve knowledge and handle inquiries.\n\nCustomer Service (Hybrid)\nMexico City\nAbout Us\nAt SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner\\-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.\nThe Role\nSimplePractice is seeking a friendly, eager\\-to\\-learn Customer Success Specialist (Product Specialist) to join our Customer Success team in Mexico City.\nSimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products.\nIn this role, you’ll use your passion for collaboration and technology to provide our customers with a world\\-class experience. You would act as the front line of communication with our customers, serving inbound phone calls as well as assisting customers via chat and email. This role will give you the opportunity to provide tangible value and support to our growing community.\nThis is a full\\-time hourly (non\\-exempt) position, with overtime available during peak seasons. We’re looking for some individuals that can also offer non\\-traditional business hours availability, including weekends and evening hours, to help us manage our response time goals throughout the entire week.\nResponsibilities\nAddress inbound customer inquiries regarding our platform’s features\nAnswer all inbound support emails within 60 minutes or less, continually striving for faster response times\nTriage incoming customer support emails to specialized CS team members as needed\nParticipate in live chat during our standard business hours\nSchedule live customer screen\\-sharing sessions and phone calls as needed\nInvestigate and troubleshoot complex customer questions using intuitive problem\\-solving skills\nIdentify patterns in incoming support emails and chats, and keep an eye out for potential issues\nEscalate product issues to our Technical Support Specialists\nContribute to our ambitious conversion rate goals by conducting live onboarding calls with customers in a free trialMaintain alignment with the larger Customer Success team and other internal stakeholders\nIdentify and report knowledge gaps and work to get them added to our knowledge systems\nWork with other SimplePractice teams to handle customer inquiries when inter\\-department collaboration is needed\nDesired Skills \\& Experience\nEnglish proficiency\n1\\-2 years in a customer support or service industry role, serving a diverse and professional customer base\nYou have a bachelor’s degree from an accredited college or university\nYou have demonstrated the ability to self\\-manage towards a set of defined goals \\& prioritize among many different tasks\nA sense of urgency to complete work efficiently and accurately\nComfortable with ambiguity to determine the best solution for our customers\nComfortable with simultaneously managing and troubleshooting a large number of computer\\-based programs, applications, and toolsets to perform job duties (e.g., Slack, Asana, Zendesk, Google Workspace)\nBonus Points\nYou're highly empathetic, patient, and really love helping people\nYou have excellent written and verbal communication skills, with an emphasis on a casual, friendly, and conversational tone\nYou're self\\-managing and self\\-motivating, can organize in a multitasking environment, and can adjust priorities as needed\nA plus if you have past experience working with Zendesk or in SAAS companies\nMonthly Compensation Range\nMXN $20,158\\.33 \\- $25,198\\.50 per month\nBase salary is one component of total compensation.\nThe above represents the expected base compensation range for this job requisition. 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Provide high-impact technical or expert advice to directors or officers\n2. Focus on loss prevention, enforcement, travel security & executive protection\n3. Conduct complex research and analysis on global threats to operations\n\nInvolves providing unique, high impact, technical or expert advice to directors or officers within a region or internationally. Advisors can report to a Manager, MD, VP or SVP as required.\n **General Job Description** \nLoss Prevention, Enforcement \\& Investigations, Travel Security \\& Executive Protection, Security Customer Management, Security Guarding, Contracts \\& Management. Provide technical expertise and support to the risk assessment of shipments of interest and mitigation of risk on a global basis. Conduct complex research and analysis using all\\-source information focused on threats to FedEx Express operations worldwide. Prepare analytical products and conduct briefings for FedEx Express personnel and staff. Identify shortfalls and information gaps and maintain analytical relationships with multiple partner agencies. Demonstrate a high level of proficiency with computer information systems and a working knowledge of the Mexico classification and handling standards for classified material. Monitor real time global events, research new technologies, methodologies, processes, procedures, and products that could achieve major/superior security improvements to FedEx operations. \nPerform other duties as assigned. \n \n**Minimum Requirements:** \n**Minimum Education:** \n* Bachelor’s Degree/Equivalent with a strong emphasis on Political Science, Criminal Justice, International Studies, and Intelligence and Security Studies.\n* Accreditation: Specific Business Accreditation. Equipment, Certifications in Use of Specialized Equipment/ or Subject Knowledge as locally required\n \n**Minimum Experience:** \n* Five to ten (5\\-10\\) years of related work experience. Minimum three (3\\) years Law Enforcement/Airline Security/ Military related experience.\n \n**Minimum Required Skills:** \n1\\. Accuracy \\& Attention to Detail \n2\\. Excellent Planning \\& Organizing Skills \n3\\. Interpersonal Skills \n4\\.Excellent Written \\& Verbal Communication Skills. \n5\\. Influencing \\& Persuasion Skills \n6\\. Judgement \\& Decision Making Skills \n7\\. Negotiation Skills \n8\\. Problem Solving Skills \n9\\. Fluency in English as well as local language is required. **Internal Posting Application Instructions**\nIf you are interested in applying, please **upload a single PDF file** containing the following documents: This file must be uploaded to the **Workday** system in the designated **resume/CV** field.\n* **Updated Resume/CV**\n* **Cover letter**\n* **Current TOEIC scores** (600 pts. required only if the applicant's native language is not English)\n**Important:**\n* + ️ **Note for candidates from other divisions:** If you are an employee of another division (non\\-FedEx Mexico), you must apply through the **external process** via **FedEx Careers**.\n* Pursuant to Policy 4\\-15 (Career Opportunity) of the LAC People Manual: *\"An employee's failure to provide complete information that clearly demonstrates whether they meet the required qualifications for the advertised position may result in them not being considered.\"*\n️ **Posting Validity:** From January 20 to 26, 2026\n \nFedEx is widely acknowledged as a world\\-class company. 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Supervise food preparation and presentation\n2. Coordinate the kitchen team during service periods\n3. Participate in menu development\n\n***Gran Hotel Ciudad de México is seeking***\n**SUB CHEF**\n**Job Objective:**\nAssist the Chef in planning, organizing, directing, and supervising daily kitchen operations, ensuring high standards of culinary quality, hygiene, presentation, and service. Ensure compliance with established procedures and contribute to the development of the kitchen team.\n**Main Responsibilities:**\n* Supervise food preparation and presentation according to established standards.\n* Substitute for the Chef in their absence.\n* Coordinate the kitchen team during service periods (breakfast, lunch, dinner).\n* Verify proper handling, storage, and preservation of products.\n* Supervise quality and hygiene controls in accordance with health regulations.\n* Participate in menu development and daily specials suggestions.\n* Control efficient use of supplies and reduce waste.\n* Support training of new staff and team development.\n* Review and approve supply requisitions in coordination with the Chef.\n* Maintain communication with the service area (waiters, dining room captain, etc.) to ensure a satisfactory customer experience.\n* Participate in internal and external quality and hygiene audits.\n**Job Requirements:**\n**Education:**\n* Bachelor’s degree in Gastronomy, Culinary Arts, or related field.\n**Experience:**\n* Minimum 3 years in professional kitchens, including at least 1 year as Sous Chef or similar position, preferably in hospitality or high-end restaurants.\n**Knowledge:**\n* National and international cuisine.\n* Cooking and plating techniques.\n* Inventory and cost control.\n* Hygiene and food safety standards (Distintivo H, HACCP, etc.).\n* Operation of professional kitchen equipment.\n**Skills:**\n* Leadership and team management.\n* Organization and planning.\n* Decision-making.\n* Working under pressure.\n* Creativity and attention to detail.\n**Key Competencies:**\n* Focus on quality and customer service.\n* Commitment to continuous improvement.\n* Responsibility and professional ethics.\n* Ability to train and motivate teams.\n* Adaptability to change.\nEmployment Type: Indefinite-term position\nSalary: Up to $17,000.00 per month\nBenefits:\n* Employee discount\n* Option for indefinite-term contract\n* Life insurance\n* Staff cafeteria service\n* Complimentary uniforms\nWork Location: On-site employment","price":"$MXN 17,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1769088771634","seoName":"sub-chef","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-santo-tomas-chiconautla/cate-cust-service-facing/sub-chef-6516336276915512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"aa2bc568-ce0a-4256-932d-2589be22b0de","sid":"a0cbaf49-76fd-40c4-9b45-9de14e88347b"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1769088771634,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1261,1266,1385","location":"Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico","infoId":"6516336252057712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Project Coordinator (AutoCAD proficiency)","content":"Job Summary:\nA leading company is seeking an engineer or architect to develop drawings, configure equipment, and provide customer support for audio, lighting, and video projects.\n\nKey Responsibilities:\n1. Preparation of AutoCAD drawings for audio, lighting, and video systems.\n2. Configuration of audio processors, video processors, and amplifiers.\n3. 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Job stability and an excellent work environment\n\n**CAESAR'S PIZZA.**\nJOIN US AT \nBranch **HUEHUETOCA CENTRO** — The fastest-growing quick-service restaurants in our country are looking for your talent to join our team as:\nGeneral Employee\n**IMMEDIATE HIRING!**\n**REQUIREMENTS**\n· Must live near the area (Not Santa Teresa, Jorobas, etc.)\n· Availability to rotate shifts.\n· Must provide Official Tax Status Certificate with SAT’s official QR code and INE ID.\nNO EXPERIENCE REQUIRED.\n**RESPONSIBILITIES**\n· Maintain a clean and orderly work environment.\n· Food preparation.\n· Customer service.\n· Work under pressure.\n· Communication skills.\n· Teamwork.\n**BENEFITS**\n· Job stability.\n· Timely weekly pay ($2,200 weekly net)\n· Statutory benefits.\n· Complimentary uniforms (cap and t-shirt)\n· Ongoing training.\n· Opportunities for career development.\n· Excellent work environment.\nIf you’re ready to join our Little Caesar’s team, send us your CV today!\nJob Type: Full-time\nSalary: $10,440.00 per month\nBenefits:\n* Option for indefinite-term contract\n* Free uniforms\nApplication Question(s):\n* Which neighborhood in Huehuetoca do you live in? 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Key role in the procurement of automotive products and services\n2. Close collaboration with Design & Release engineers\n3. Opportunities for optimization and cost reduction\n\nALTEN México is a leading engineering company that delivers innovative and efficient solutions for technology and product development projects. Our company comprises over 600 professionals committed to delivering services across diverse industries, including automotive, energy, aerospace, banking and insurance, telecommunications and multimedia, and rail.\n \nAt ALTEN México, we value talent and are seeking a Procurement Specialist Mid to join our team. 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Customer Service - Customer Facing in Santo Tomas Chiconautla